IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v11y2021i2p21582440211015723.html
   My bibliography  Save this article

The Effects of Difficult Co-Workers on Employee Attitudinal Responses and Intention to Leave Among Chinese Working Adults

Author

Listed:
  • Billy Tat Wai Yu
  • Wai Ming To

Abstract

Difficult co-workers cause stress and create unpleasant work environments. Yet, the characteristics of difficult co-workers are not thoroughly explored. Following Fritz’s typology of troublesome others at work, this study conceptualized difficult co-workers as those whose traits and behaviors may provoke antipathy. The study also hypothesized that difficult co-workers would trigger negative attitudinal responses. Data were collected from 719 Chinese working adults. Results of structural equation modeling showed that difficult co-workers led to negative employees’ attitudes toward them, and indirectly led to employee intention to leave. Specifically, the study explored the cause of antipathy at work by identifying major unpleasant traits and behaviors of difficult co-workers.

Suggested Citation

  • Billy Tat Wai Yu & Wai Ming To, 2021. "The Effects of Difficult Co-Workers on Employee Attitudinal Responses and Intention to Leave Among Chinese Working Adults," SAGE Open, , vol. 11(2), pages 21582440211, May.
  • Handle: RePEc:sae:sagope:v:11:y:2021:i:2:p:21582440211015723
    DOI: 10.1177/21582440211015723
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440211015723
    Download Restriction: no

    File URL: https://libkey.io/10.1177/21582440211015723?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Pamela Lutgen‐Sandvik & Sarah J. Tracy & Jess K. Alberts, 2007. "Burned by Bullying in the American Workplace: Prevalence, Perception, Degree and Impact," Journal of Management Studies, Wiley Blackwell, vol. 44(6), pages 837-862, September.
    2. Atif Saleem Butt, 2018. "Guanxi and intra-organizational conflicts: evidence from Chinese logistics industry," Management Research Review, Emerald Group Publishing Limited, vol. 42(4), pages 495-505, December.
    3. Koufteros, Xenophon & Babbar, Sunil & Kaighobadi, Mehdi, 2009. "A paradigm for examining second-order factor models employing structural equation modeling," International Journal of Production Economics, Elsevier, vol. 120(2), pages 633-652, August.
    4. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    5. Violet T. Ho & Sze‐Sze Wong & Chay Hoon Lee, 2011. "A Tale of Passion: Linking Job Passion and Cognitive Engagement to Employee Work Performance," Journal of Management Studies, Wiley Blackwell, vol. 48(1), pages 26-47, January.
    6. Jerome Popp, 2017. "Social Intelligence and the Explanation of Workplace Abuse," SAGE Open, , vol. 7(2), pages 21582440177, June.
    7. Lyn M. Van Swol & Meghann L. Drury-Grogan, 2017. "The Effects of Shared Opinions on Nonverbal Mimicry," SAGE Open, , vol. 7(2), pages 21582440177, May.
    8. Takeuchi, Riki & Yun, Seokhwa & Wong, Kin Fai Ellick, 2011. "Social influence of a coworker: A test of the effect of employee and coworker exchange ideologies on employees' exchange qualities," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 226-237, July.
    9. Seona Kim & Sung Min Park, 2014. "Determinants of job satisfaction and turnover intentions of public employees: evidence from US federal agencies," International Review of Public Administration, Taylor & Francis Journals, vol. 19(1), pages 63-90, January.
    10. Liao, Hui & Chuang, Aichia & Joshi, Aparna, 2008. "Perceived deep-level dissimilarity: Personality antecedents and impact on overall job attitude, helping, work withdrawal, and turnover," Organizational Behavior and Human Decision Processes, Elsevier, vol. 106(2), pages 106-124, July.
    11. Xinshu Zhao & John G. Lynch & Qimei Chen, 2010. "Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(2), pages 197-206, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Abu Elnasr E. Sobaih & Ahmed Hasanein & Ibrahim Elshaer, 2020. "Influences of Green Human Resources Management on Environmental Performance in Small Lodging Enterprises: The Role of Green Innovation," Sustainability, MDPI, vol. 12(24), pages 1-19, December.
    2. Qiang Wang & Nathan A. Bowling & Qi-tao Tian & Gene M. Alarcon & Ho Kwong Kwan, 2018. "Workplace Harassment Intensity and Revenge: Mediation and Moderation Effects," Journal of Business Ethics, Springer, vol. 151(1), pages 213-234, August.
    3. Julia Eichholz & Nicole Hoffmann & Anja Schwering, 2024. "The role of risk management orientation and the planning function of budgeting in enhancing organizational resilience and its effect on competitive advantages during times of crises," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 35(1), pages 17-58, March.
    4. Li, Ying & Dai, Jing & Cui, Li, 2020. "The impact of digital technologies on economic and environmental performance in the context of industry 4.0: A moderated mediation model," International Journal of Production Economics, Elsevier, vol. 229(C).
    5. Anna S. Cui & Fang Wu, 2016. "Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance," Journal of the Academy of Marketing Science, Springer, vol. 44(4), pages 516-538, July.
    6. Alyahya, Mansour & Agag, Gomaa & Aliedan, Meqbel & Abdelmoety, Ziad H., 2023. "A cross-cultural investigation of the relationship between eco-innovation and customers boycott behaviour," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    7. Samuel Adomako, 2020. "Environmental collaboration, sustainable innovation, and small and medium‐sized enterprise growth in sub‐Saharan Africa: Evidence from Ghana," Sustainable Development, John Wiley & Sons, Ltd., vol. 28(6), pages 1609-1619, November.
    8. Keszey, Tamara, 2018. "Trust, perception, and managerial use of market information," International Business Review, Elsevier, vol. 27(6), pages 1161-1171.
    9. Koryoe Anim-Wright & Rhodalene Amartey, 2024. "Examining the Effect of Brand Like and Brand Love on Brand Loyalty," International Journal of Business and Management, Canadian Center of Science and Education, vol. 19(2), pages 1-51, March.
    10. Fournier, Pierre-Luc & Chênevert, Denis & Jobin, Marie-Hélène, 2021. "The antecedents of physicians’ behavioral support for lean in healthcare: The mediating role of commitment to organizational change," International Journal of Production Economics, Elsevier, vol. 232(C).
    11. Zhang, Haisu & Wu, Fang & Cui, Anna Shaojie, 2015. "Balancing market exploration and market exploitation in product innovation: A contingency perspective," International Journal of Research in Marketing, Elsevier, vol. 32(3), pages 297-308.
    12. Maduku, Daniel K. & Mpinganjira, Mercy & Rana, Nripendra P. & Thusi, Philile & Ledikwe, Aobakwe & Mkhize, Njabulo Happy-boy, 2023. "Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
    13. Omar, Suha & Mohsen, Kholoud & Tsimonis, Georgios & Oozeerally, Adam & Hsu, Jen-Hsien, 2021. "M-commerce: The nexus between mobile shopping service quality and loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    14. Mortimer, Gary & Fazal-e-Hasan, Syed Muhammad & Grimmer, Martin & Grimmer, Louise, 2020. "Explaining the impact of consumer religiosity, perceived risk and moral potency on purchase intentions," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    15. Alaa M. S. Azazz & Ibrahim A. Elshaer, 2022. "Amid the COVID-19 Pandemic, Social Media Usage and Food Waste Intention: The Role of Excessive Buying Behavior and Religiosity," Sustainability, MDPI, vol. 14(11), pages 1-14, June.
    16. Mai Dong Tran & Samuel Adomako, 2021. "How CEO social capital drives corporate social performance: The roles of stakeholders, and CEO tenure," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(2), pages 819-830, March.
    17. Marchand, André & Hennig-Thurau, Thorsten & Flemming, Jan, 2021. "Social media resources and capabilities as strategic determinants of social media performance," International Journal of Research in Marketing, Elsevier, vol. 38(3), pages 549-571.
    18. Mengmeng Wang & Xiaoming Pan, 2022. "Drivers of Artificial Intelligence and Their Effects on Supply Chain Resilience and Performance: An Empirical Analysis on an Emerging Market," Sustainability, MDPI, vol. 14(24), pages 1-16, December.
    19. Omar S. Itani & Nawar N. Chaker, 2022. "Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate," Journal of Business Ethics, Springer, vol. 181(4), pages 847-871, December.
    20. Andreas Kallmuenzer & Ursula Scholl-Grissemann, 2017. "Disentangling antecedents and performance effects of family SME innovation: A knowledge-based perspective," International Entrepreneurship and Management Journal, Springer, vol. 13(4), pages 1117-1138, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:11:y:2021:i:2:p:21582440211015723. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.