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Impact of Construction Project Managers’ Emotional Intelligence on Project Success

Author

Listed:
  • Alessandra Montenegro

    (Saga New Frontier Group, GTC House, Bulevar Zorana Đinđića 64a, 11070 Belgrade, Serbia)

  • Marina Dobrota

    (Faculty of Organizational Sciences, University of Belgrade, 11000 Belgrade, Serbia)

  • Marija Todorovic

    (Faculty of Organizational Sciences, University of Belgrade, 11000 Belgrade, Serbia)

  • Teodora Slavinski

    (Faculty of Organizational Sciences, University of Belgrade, 11000 Belgrade, Serbia)

  • Vladimir Obradovic

    (Faculty of Organizational Sciences, University of Belgrade, 11000 Belgrade, Serbia)

Abstract

Numerous authors are persistent in investigating the competency profile of the ideal construction project manager in order to decrease the failure rate of construction projects. There is evidence for the change in construction project management, from traditional practices to practices more focused on people and working relationships. The literature demonstrates a positive correlation between project manager’s Emotional intelligence and project success but less is written about the mechanisms that interfere with that relationship. Furthermore, project manager’s relationships with stakeholders are recognized as an important determinant of project success in the construction industry. Considering the above facts, this study was motivated to examine how the construction project manager’s emotional intelligence influences project success, and whether the relations with internal and external stakeholders interfere as mediators in that relationship. In the conducted research, 110 project managers participated. The results demonstrate that the emotional intelligence of construction project managers significantly influences the project success and that internal and external stakeholder relationships play an important role as mediators among them. Moreover, it is found that some components of EI have more significant influence on stakeholder relationships and project success and that internal and external relationships in different amounts affect components of project success.

Suggested Citation

  • Alessandra Montenegro & Marina Dobrota & Marija Todorovic & Teodora Slavinski & Vladimir Obradovic, 2021. "Impact of Construction Project Managers’ Emotional Intelligence on Project Success," Sustainability, MDPI, vol. 13(19), pages 1-18, September.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:19:p:10804-:d:645697
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    References listed on IDEAS

    as
    1. Derek Walker & Lynda Margaret Bourne & Arthur Shelley, 2008. "Influence, stakeholder mapping and visualization," Construction Management and Economics, Taylor & Francis Journals, vol. 26(6), pages 645-658.
    2. Beringer, Claus & Jonas, Daniel & Kock, Alexander, 2013. "Behavior of Internal Stakeholders in Project Portfolio Management and Its Impact on Success," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 63280, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    3. Lee, Changyu & Wong, Chi-Sum, 2019. "The effect of team emotional intelligence on team process and effectiveness," Journal of Management & Organization, Cambridge University Press, vol. 25(6), pages 844-859, November.
    4. Luiz Fernando Lima & Filipe Quevedo-Silva, 2020. "Emotional intelligence and success of project management: the mediating effect of interpersonal skills," International Journal of Project Organisation and Management, Inderscience Enterprises Ltd, vol. 12(1), pages 54-73.
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    6. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
    7. Beringer, Claus & Jonas, Daniel & Kock, Alexander, 2013. "Behavior of Internal Stakeholders in Project Portfolio Management and Its Impact on Success," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 63318, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    8. Müller, Ralf & Turner, Rodney, 2007. "The Influence of Project Managers on Project Success Criteria and Project Success by Type of Project," European Management Journal, Elsevier, vol. 25(4), pages 298-309, August.
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    Cited by:

    1. Marija Z. Ivanović & Đorđe Nedeljković & Zoran Stojadinović & Dejan Marinković & Nenad Ivanišević & Nevena Simić, 2022. "Detection and In-Depth Analysis of Causes of Delay in Construction Projects: Synergy between Machine Learning and Expert Knowledge," Sustainability, MDPI, vol. 14(22), pages 1-23, November.
    2. Kristina Galjanić & Ivan Marović & Tomaš Hanak, 2023. "Performance Measurement Framework for Prediction and Management of Construction Investments," Sustainability, MDPI, vol. 15(18), pages 1-20, September.
    3. Simona Margheritti & Andrea Gragnano & Raffaella Villa & Michele Invernizzi & Marco Ghetti & Massimo Miglioretti, 2023. "Being an Emotional Business Leader in the Time of the COVID-19 Pandemic: The Importance of Emotions during a Crisis," Sustainability, MDPI, vol. 15(4), pages 1-18, February.

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