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Perceptions of Social Context and Intention to Quit: The Mediating Role of Work Engagement and Interpersonal Strain

Author

Listed:
  • Silvia De Simone

    (Department of Pedagogy, Psychology and Philosophy, University of Cagliari, Via Is Mirrionis, 1, 09123 Cagliari, Italy)

  • Gianfranco Cicotto

    (Department of Economics, Universitas Mercatorum Roma, Piazza Mattei, 00186 Roma, Italy)

  • Roberto Cenciotti

    (Department of Psychology, Sapienza University of Rome, Via dei Marsi, 00185 Roma, Italy)

  • Laura Borgogni

    (Department of Psychology, Sapienza University of Rome, Via dei Marsi, 00185 Roma, Italy)

Abstract

Several studies have investigated turnover intention and its predictors underlining the role of organisational conditions and personal resources. This study focused on the role of the Perceptions of Social Context (PoSC) and Work Engagement as personal resources that can create healthy and productive organisations. The aim of this study is to investigate the factors that contribute to intention to quit focusing on the PoSC, including Work Engagement and a construct that describes mental and emotional detachment from other individuals in work contexts (Interpersonal Strain). A total of 647 employees of an Italian organisation completed a self-report questionnaire. A structural equations model was tested, the findings of which show that work engagement negatively predicts intention to quit, whereas interpersonal strain positively predicts this outcome. Moreover, the PoSC of the immediate supervisor and the PoSC of colleagues have negative mediated effects on intention to quit by reinforcing work engagement and by reducing interpersonal strain, respectively. Finally, the PoSC of management also have negative effects on intention to quit, both directly and by increasing work engagement. Nevertheless, it is now possible to plan different actions and interventions, taking into account these findings to enhance workplace well-being.

Suggested Citation

  • Silvia De Simone & Gianfranco Cicotto & Roberto Cenciotti & Laura Borgogni, 2021. "Perceptions of Social Context and Intention to Quit: The Mediating Role of Work Engagement and Interpersonal Strain," Sustainability, MDPI, vol. 13(14), pages 1-14, July.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:14:p:7554-:d:589472
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    References listed on IDEAS

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    1. Amelia Manuti & Maria Luisa Giancaspro, 2019. "People Make the Difference: An Explorative Study on the Relationship between Organizational Practices, Employees’ Resources, and Organizational Behavior Enhancing the Psychology of Sustainability and ," Sustainability, MDPI, vol. 11(5), pages 1-17, March.
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    6. Pinna, Roberta & De Simone, Silvia & Cicotto, Gianfranco & Malik, Ashish, 2020. "Beyond organisational support: Exploring the supportive role of co-workers and supervisors in a multi-actor service ecosystem," Journal of Business Research, Elsevier, vol. 121(C), pages 524-534.
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    Cited by:

    1. Annick Parent-Lamarche & Alain Marchand, 2023. "Trajectories of Teleworking via Work Organization Conditions: Unraveling the Effect on Work Engagement and Intention to Quit with Path Analyses," Sustainability, MDPI, vol. 15(11), pages 1-15, May.
    2. Annick Parent-Lamarche, 2022. "Teleworking, Work Engagement, and Intention to Quit during the COVID-19 Pandemic: Same Storm, Different Boats?," IJERPH, MDPI, vol. 19(3), pages 1-19, January.

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