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Empirical Research in Colombian Services Sector: Relation between Transformational Leadership, Climate and Commitment

Author

Listed:
  • Miguel A. Mañas-Rodríguez

    (Department of Psychology, Hum-923 IPTORA Research Team, University of Almería, Ctra. Sacramento s/n, 04120 Almería, Spain)

  • Eleonora Enciso-Forero

    (Department of Psychology, Catholic University of Colombia, Av. Caracas, 46, 111311 Bogotá, Colombia)

  • Carmen M. Salvador-Ferrer

    (Department of Psychology, Hum-923 IPTORA Research Team, University of Almería, Ctra. Sacramento s/n, 04120 Almería, Spain)

  • Rubén Trigueros

    (Department of Psychology, Hum-878 Research Team, Health Research Centre, University of Almería, Ctra. Sacramento s/n, 04120 Almería, Spain)

  • José M. Aguilar-Parra

    (Department of Psychology, Hum-878 Research Team, Health Research Centre, University of Almería, Ctra. Sacramento s/n, 04120 Almería, Spain)

Abstract

The objective of this study is to analyze the relationship between the variables of transformational leadership, climate and commitment in a sample of 319 workers of a multinational organization in the Colombian Services Sector. For data collection, we used the Multifactor Leadership Questionnaire (MLQ), the climate/culture questionnaire FOCUS-93 and the Intellectual, Social and Affective Commitment Scale (ISA). Data were processed with SPSS 23 and AMOS 22 for modeling with structural equations. In the path diagram, calculated according to the indicators of structural adjustments, variances were obtained for the dimensions of organizational commitment. The resulting model presented favorable adjustment indicators as evidenced in the results, and the relationship between commitment and climate was significant (β = 4.61; p = 0.001), as well as between climate and commitment (β = 0.018; p = 0.001). However, the relationship between transformational leadership and commitment was not direct but mediated through organizational climate.

Suggested Citation

  • Miguel A. Mañas-Rodríguez & Eleonora Enciso-Forero & Carmen M. Salvador-Ferrer & Rubén Trigueros & José M. Aguilar-Parra, 2020. "Empirical Research in Colombian Services Sector: Relation between Transformational Leadership, Climate and Commitment," Sustainability, MDPI, vol. 12(16), pages 1-16, August.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:16:p:6659-:d:400332
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    References listed on IDEAS

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    1. Hao-Chieh Lin & Trang Thi Ha Dang & Yu-Sheng Liu, 2016. "CEO transformational leadership and firm performance: A moderated mediation model of TMT trust climate and environmental dynamism," Asia Pacific Journal of Management, Springer, vol. 33(4), pages 981-1008, December.
    2. Macey, William H. & Schneider, Benjamin, 2008. "The Meaning of Employee Engagement," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 3-30, March.
    3. Buil, Isabel & Martínez, Eva & Matute, Jorge, 2016. "From internal brand management to organizational citizenship behaviours: Evidence from frontline employees in the hotel industry," Tourism Management, Elsevier, vol. 57(C), pages 256-271.
    4. Soane, Emma & Truss, Catherine & Alfes, Kerstin & Shantz, Amanda & Rees, Chris & Gatenby, Mark, 2012. "Development and application of a new measure of employee engagement: the ISA engagement scale," LSE Research Online Documents on Economics 63486, London School of Economics and Political Science, LSE Library.
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