IDEAS home Printed from https://ideas.repec.org/a/aii/ijcmss/v5y2014i3p08-15.html
   My bibliography  Save this article

A Study on Employees’ Engagement Level in Travel Organisations with Reference to Karnataka

Author

Listed:
  • Ms. Ginu George

    (Assistant Professor, Department of Tourism Studies, Christ University, Bangalore, Karnataka, India.)

  • Dr. Binoy Joseph

    (Professor, Rajagiri School of Management, Kakkanad, Cochin, Kerala, India.)

Abstract

India known for its diverse culture and tradition creates a great appeal for the tourists to visit the country, which leading to increased inflow of tourists year by year as a result the tourism industry is seeing a rapid growth from past few years. Travel organisations being one of the prime stakeholders in tourism industry plays an important role in promoting the destination to the tourist. Thereby, the employees working in travel organisations equally plays an important role as, it is through them the destination packages are created, promoted and sold to the tourist. Employees need to be efficient enough to create and sell good tour packages to the tourist. Employees’ efficiency level is greatly influenced by many factors, and one such factor is “employee engagement”. In the recent years, employee engagement is the most heard word across different industries in all parts of the world and organisations are doing intense research in their companies to measure and understand the engagement level of employees, it is also an evolving topic in academic research; however research on employee engagement especially in travel organisations with reference to India is very limited. Thus, this study aims in measuring employees’ engagement level in travel organisations and also aims in determining whether engagement level differs among demographic factors such as gender, age and tenure of the employees’.

Suggested Citation

  • Ms. Ginu George & Dr. Binoy Joseph, 2014. "A Study on Employees’ Engagement Level in Travel Organisations with Reference to Karnataka," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 5(3), pages 08-15, September.
    • Handle: RePEc:aii:ijcmss:v:5:y:2014:i:3:p:08-15
    as

    Download full text from publisher

    File URL: http://scholarshub.net/index.php/ijcms/article/view/183/177
    Download Restriction: no
    File URL: http://scholarshub.net/index.php/ijcms/article/view/183
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Dorothea Wahyu Ariani, 2013. "The Relationship between Employee Engagement, Organizational Citizenship Behavior, and Counterproductive Work Behavior," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(2), pages 46-56, March.
    2. Macey, William H. & Schneider, Benjamin, 2008. "The Meaning of Employee Engagement," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 3-30, March.
    3. Soane, Emma & Truss, Catherine & Alfes, Kerstin & Shantz, Amanda & Rees, Chris & Gatenby, Mark, 2012. "Development and application of a new measure of employee engagement: the ISA engagement scale," LSE Research Online Documents on Economics 63486, London School of Economics and Political Science, LSE Library.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tilahun Kidane Diko & Shabnam Saxena, 2023. "Antecedents and outcome of employee engagement: Empirical study of Ethiopian public higher education institutions," SN Business & Economics, Springer, vol. 3(8), pages 1-30, August.
    2. Maria Luisa Giancaspro & Antonino Callea & Amelia Manuti, 2022. "“I Like It like That”: A Study on the Relationship between Psychological Capital, Work Engagement and Extra-Role Behavior," Sustainability, MDPI, vol. 14(4), pages 1-17, February.
    3. Hazrat Bilal & Naveed Farooq & Kauser Hayat, 2019. "Empirically Investigating the Impact of Employee Engagement on Counterproductive Work Behavior of Academic Staff," Global Regional Review, Humanity Only, vol. 4(1), pages 120-127, March.
    4. Miguel A. Mañas-Rodríguez & Eleonora Enciso-Forero & Carmen M. Salvador-Ferrer & Rubén Trigueros & José M. Aguilar-Parra, 2020. "Empirical Research in Colombian Services Sector: Relation between Transformational Leadership, Climate and Commitment," Sustainability, MDPI, vol. 12(16), pages 1-16, August.
    5. Hafiz Yasir Ali & Muhammad Asrar‐ul‐Haq & Shaheera Amin & Sadaf Noor & Muhammad Haris‐ul‐Mahasbi & Muhammad Kashif Aslam, 2020. "Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2908-2919, November.
    6. Rožman, Maja & Treven, Sonja & Čančer, Vesna, 2020. "The impact of promoting intergenerational synergy on the work engagement of older employees in Slovenia," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 25(1), pages 9-34.
    7. John Luhman & Andy Nazario, 2015. "Alienation, Police Stories, and Percival," Journal of Business Ethics, Springer, vol. 130(3), pages 665-681, September.
    8. Stankiewicz Janina & Łychmus Patrycja & Bortnowska Hanna, 2019. "Autonomous teams as a way to increase the engagement of nonprofit members (case study)," Management, Sciendo, vol. 23(1), pages 134-155, June.
    9. repec:mth:ijafr8:v:8:y:2018:i:4:p:180-196 is not listed on IDEAS
    10. Jamal Abdul Nasir Ansari, 2020. "Driving Employee Engagement Through Five Personality Traits: An Exploratory Study," Metamorphosis: A Journal of Management Research, , vol. 19(2), pages 94-105, December.
    11. Ayman Alshaabani & Farheen Naz & Róbert Magda & Ildikó Rudnák, 2021. "Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    12. José M. Peiró & David Montesa & Aida Soriano & Malgorzata W. Kozusznik & Esther Villajos & Jorge Magdaleno & Nia Plamenova Djourova & Yarid Ayala, 2021. "Revisiting the Happy-Productive Worker Thesis from a Eudaimonic Perspective: A Systematic Review," Sustainability, MDPI, vol. 13(6), pages 1-27, March.
    13. Sabina Baniya Chhetri, 2017. "Antecedents and Consequences of Job Engagement: Empirical Study of Bank Employees," Business Perspectives and Research, , vol. 5(2), pages 167-179, July.
    14. Vijay Kumar Shrotryia & Upasana Dhanda, 2020. "Exploring Employee Engagement Using Grounded Theory: Experiences from the Best Firms in India," Vision, , vol. 24(2), pages 171-183, June.
    15. Li Sun & Chanchai Bunchapattanasakda, 2019. "Impact of Strength of Human Resource Management System on Employee Engagement: Chinese Perspective," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(1), pages 208-231, December.
    16. Vijay Kumar Shrotryia & Upasana Dhanda, 2019. "Content Validity of Assessment Instrument for Employee Engagement," SAGE Open, , vol. 9(1), pages 21582440188, February.
    17. Iliyasu Shiyanbade Najeemdeen & Bello Taofik Abidemi & Farah Diana Rahmat & Bannah Daniel Bulus, 2018. "Perceived Organizational Culture and Perceived Organizational Support on Work Engagement," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 4(3), pages 199-208, September.
    18. Lambert, Abbie & Jones, Robert Paul & Clinton, Suzanne, 2021. "Employee engagement and the service profit chain in a quick-service restaurant organization," Journal of Business Research, Elsevier, vol. 135(C), pages 214-225.
    19. Farndale, Elaine & Scullion, Hugh & Sparrow, Paul, 2010. "The role of the corporate HR function in global talent management," Journal of World Business, Elsevier, vol. 45(2), pages 161-168, April.
    20. Alaa Ibrahim Lary & Rosmini Omar, 2021. "A Conceptual Framework for Describing the Role of Employer Branding, Person-Organization Fit and Employee Engagement in Shaping Organizational Citizenship Behavior," Business Management and Strategy, Macrothink Institute, vol. 12(2), pages 172-181, December.
    21. Nasser Saad Alkahtani & M. M. Sulphey & Kevin Delany & Anass Hamad Elneel Adow, 2021. "A Conceptual Examination about the Correlates of Psychological Capital (PsyCap) among the Saudi Arabian Workforce," Social Sciences, MDPI, vol. 10(4), pages 1-16, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aii:ijcmss:v:5:y:2014:i:3:p:08-15. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mr. Asif Anjum (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.