IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i11p4769-d370002.html
   My bibliography  Save this article

A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic

Author

Listed:
  • David Vykydal

    (Department of Quality Management, Faculty of Materials Science and Technology, VSB-Technical University of Ostrava, 17. listopadu 2172/15, 708 00 Ostrava-Poruba, Czech Republic)

  • Martin Folta

    (Department of Production, Logistics and Quality Management, Škoda Auto University, Na Karmeli 1457, 293 01 Mladá Boleslav, Czech Republic)

  • Jaroslav Nenadál

    (Department of Quality Management, Faculty of Materials Science and Technology, VSB-Technical University of Ostrava, 17. listopadu 2172/15, 708 00 Ostrava-Poruba, Czech Republic)

Abstract

Quality has become an increasingly important and critical success factor at higher education institutions, particularly universities. Numerous discussions have been held about education quality in the context of sustainable development. However, the quality of that education strongly depends on the overall quality of the management system which operates at schools. The principal aim of this article is to present the approaches to the quality management systems’ development and their assessment at universities, and share some lessons learned from this area of research. Some possibilities of the ISO 9001 standard’s implementation, as well as the application of excellence models as a response to community demands, will be discussed, especially in the context of the recently-introduced Act No. 111/1998 Coll on Higher Education Institutions, which requires quality assurance and quality evaluation. A case study from The VSB-Technical University of Ostrava shows approaches, results and effects of the quality management system implementation.

Suggested Citation

  • David Vykydal & Martin Folta & Jaroslav Nenadál, 2020. "A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic," Sustainability, MDPI, vol. 12(11), pages 1-22, June.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:11:p:4769-:d:370002
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/11/4769/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/12/11/4769/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Miriam Jankalová & Radoslav Jankal, 2018. "Sustainability Assessment According to the Selected Business Excellence Models," Sustainability, MDPI, vol. 10(10), pages 1-24, October.
    2. Kristina Zgodavova & Natasa Urbancikova & Matus Kisela, 2015. "Enhancement of the Quality Assurance Model at the Slovak University: Case Study," Quality Innovation Prosperity, Technical University of Košice, Department of integrated management, vol. 19(2).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Luísa Karam de Mattos & Leonardo Flach & Alexandre Marino Costa & Rafael Pereira Ocampo Moré, 2022. "Effectiveness and Sustainability Indicators in Higher Education Management," Sustainability, MDPI, vol. 15(1), pages 1-17, December.
    2. Yifan Liu & Tiantian Bao & Dan Zhao & Huiyun Sang & Benwei Fu, 2022. "Evaluation of Student-Perceived Service Quality in Higher Education for Sustainable Development: A Fuzzy TODIM-ERA Method," Sustainability, MDPI, vol. 14(8), pages 1-21, April.
    3. Herlambang Herlambang & Amelia Dwi Fitri & Amirul Mukminin & Muhaimin Muhaimin & Marzul Hidayat & Elfiani Elfiani & Nyimas Natasha Ayu Shafira & Anggelia Puspasari & Susan Tarawifa & Ahmad Abdun Salam, 2021. "Quality Assurance for Sustainable Higher Education: Structural Equation Modeling," Sustainability, MDPI, vol. 13(9), pages 1-14, April.
    4. José Manuel Arenas Reina & Juan David Cano-Moreno & Francisca Victoria Sánchez Martínez & Manuel Islán Marcos, 2021. "Methodology for Analysis and Quantitative Evaluation of Teaching Quality in University Subjects," Mathematics, MDPI, vol. 9(8), pages 1-19, April.
    5. Ali Mugahed Al-Rahmi & Waleed Mugahed Al-Rahmi & Uthman Alturki & Ahmed Aldraiweesh & Sultan Almutairy & Ahmad Samed Al-Adwan, 2021. "Exploring the Factors Affecting Mobile Learning for Sustainability in Higher Education," Sustainability, MDPI, vol. 13(14), pages 1-22, July.
    6. Amr Abdullatif Yassin & Norizan Abdul Razak & Yousef A. M. Qasem & Murad Abdu Saeed Mohammed, 2020. "Intercultural Learning Challenges Affecting International Students’ Sustainable Learning in Malaysian Higher Education Institutions," Sustainability, MDPI, vol. 12(18), pages 1-19, September.
    7. Fakhra Yasmin & Shengbing Li & Yan Zhang & Petra Poulova & Ahsan Akbar, 2021. "Unveiling the International Students’ Perspective of Service Quality in Chinese Higher Education Institutions," Sustainability, MDPI, vol. 13(11), pages 1-23, May.
    8. Solomon Dargie Chekole & Walter Timo de Vries & Pamela Durán-Díaz & Gebeyehu Belay Shibeshi, 2020. "Performance Evaluation of the Urban Cadastral System in Addis Ababa, Ethiopia," Land, MDPI, vol. 9(12), pages 1-14, December.
    9. Andrea Sütőová & Katarína Teplická & Martin Straka, 2022. "Application of the EFQM Model in the Education Institution for Driving Improvement of Processes towards Sustainability," Sustainability, MDPI, vol. 14(13), pages 1-15, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Miriam Jankalová & Jana Kurotová, 2019. "Sustainability Assessment Using Economic Value Added," Sustainability, MDPI, vol. 12(1), pages 1-19, December.
    2. Andrea Sütőová & Katarína Teplická & Martin Straka, 2022. "Application of the EFQM Model in the Education Institution for Driving Improvement of Processes towards Sustainability," Sustainability, MDPI, vol. 14(13), pages 1-15, June.
    3. Olena Liakh, 2021. "Accountability through Sustainability Data Governance: Reconfiguring Reporting to Better Account for the Digital Acceleration," Sustainability, MDPI, vol. 13(24), pages 1-18, December.
    4. Tumová Dominika & Mičiak Martin & Bodingerová Michaela & Brezianská Nikola & Hrabošová Natália, 2022. "The Importance of the Study and Work Environment Ergonomics for Today’s and Future Managers and Logistics Specialists," LOGI – Scientific Journal on Transport and Logistics, Sciendo, vol. 13(1), pages 119-129, January.
    5. Judit Oláh & Nicodemus Kitukutha & Hossam Haddad & Miklós Pakurár & Domicián Máté & József Popp, 2018. "Achieving Sustainable E-Commerce in Environmental, Social and Economic Dimensions by Taking Possible Trade-Offs," Sustainability, MDPI, vol. 11(1), pages 1-22, December.
    6. Rebeka Kovačič Lukman & Vasja Omahne & Damjan Krajnc, 2021. "Sustainability Assessment with Integrated Circular Economy Principles: A Toy Case Study," Sustainability, MDPI, vol. 13(7), pages 1-22, March.
    7. Andreea Barbu & Gheorghe Militaru & Dana Corina Deselnicu & Ştefan-Alexandru Catană, 2021. "Key Success Factors That Enable IT Service Providers to Achieve Organizational Performance: Evidence from Romania," Sustainability, MDPI, vol. 13(19), pages 1-20, October.
    8. Yannis Politis & Evangelos Grigoroudis, 2022. "Incorporating the Sustainability Concept in the Major Business Excellence Models," Sustainability, MDPI, vol. 14(13), pages 1-20, July.
    9. Adamik Anna & Ghinea Valentina Mihaela & Ghinea Mihalache & Nowicki Michał, 2022. "Mapping the maturity of SMART WORLD trends as a tool for developing business excellence and reducing organizational complexity," Management & Marketing, Sciendo, vol. 17(2), pages 193-219, June.
    10. Ali Bastas & Kapila Liyanage, 2018. "ISO 9001 and Supply Chain Integration Principles Based Sustainable Development: A Delphi Study," Sustainability, MDPI, vol. 10(12), pages 1-35, December.
    11. Miriam Jankalová & Radoslav Jankal, 2020. "How to Characterize Business Excellence and Determine the Relation between Business Excellence and Sustainability," Sustainability, MDPI, vol. 12(15), pages 1-25, July.
    12. Miriam Jankalová & Radoslav Jankal, 2020. "Self-assessment of the corporate social responsibility in the area of postal company," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(3), pages 1872-1886, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:11:p:4769-:d:370002. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.