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A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic

Author

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  • David Vykydal

    (Department of Quality Management, Faculty of Materials Science and Technology, VSB-Technical University of Ostrava, 17. listopadu 2172/15, 708 00 Ostrava-Poruba, Czech Republic)

  • Martin Folta

    (Department of Production, Logistics and Quality Management, Škoda Auto University, Na Karmeli 1457, 293 01 Mladá Boleslav, Czech Republic)

  • Jaroslav Nenadál

    (Department of Quality Management, Faculty of Materials Science and Technology, VSB-Technical University of Ostrava, 17. listopadu 2172/15, 708 00 Ostrava-Poruba, Czech Republic)

Abstract

Quality has become an increasingly important and critical success factor at higher education institutions, particularly universities. Numerous discussions have been held about education quality in the context of sustainable development. However, the quality of that education strongly depends on the overall quality of the management system which operates at schools. The principal aim of this article is to present the approaches to the quality management systems’ development and their assessment at universities, and share some lessons learned from this area of research. Some possibilities of the ISO 9001 standard’s implementation, as well as the application of excellence models as a response to community demands, will be discussed, especially in the context of the recently-introduced Act No. 111/1998 Coll on Higher Education Institutions, which requires quality assurance and quality evaluation. A case study from The VSB-Technical University of Ostrava shows approaches, results and effects of the quality management system implementation.

Suggested Citation

  • David Vykydal & Martin Folta & Jaroslav Nenadál, 2020. "A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic," Sustainability, MDPI, vol. 12(11), pages 1-22, June.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:11:p:4769-:d:370002
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    References listed on IDEAS

    as
    1. Miriam Jankalová & Radoslav Jankal, 2018. "Sustainability Assessment According to the Selected Business Excellence Models," Sustainability, MDPI, vol. 10(10), pages 1-24, October.
    2. Kristina Zgodavova & Natasa Urbancikova & Matus Kisela, 2015. "Enhancement of the Quality Assurance Model at the Slovak University: Case Study," Quality Innovation Prosperity, Technical University of Košice, Department of integrated management, vol. 19(2).
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    Cited by:

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    2. Amr Abdullatif Yassin & Norizan Abdul Razak & Yousef A. M. Qasem & Murad Abdu Saeed Mohammed, 2020. "Intercultural Learning Challenges Affecting International Students’ Sustainable Learning in Malaysian Higher Education Institutions," Sustainability, MDPI, vol. 12(18), pages 1-19, September.
    3. Fakhra Yasmin & Shengbing Li & Yan Zhang & Petra Poulova & Ahsan Akbar, 2021. "Unveiling the International Students’ Perspective of Service Quality in Chinese Higher Education Institutions," Sustainability, MDPI, vol. 13(11), pages 1-23, May.
    4. Solomon Dargie Chekole & Walter Timo de Vries & Pamela Durán-Díaz & Gebeyehu Belay Shibeshi, 2020. "Performance Evaluation of the Urban Cadastral System in Addis Ababa, Ethiopia," Land, MDPI, vol. 9(12), pages 1-14, December.
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    6. Andrea Sütőová & Katarína Teplická & Martin Straka, 2022. "Application of the EFQM Model in the Education Institution for Driving Improvement of Processes towards Sustainability," Sustainability, MDPI, vol. 14(13), pages 1-15, June.
    7. Yifan Liu & Tiantian Bao & Dan Zhao & Huiyun Sang & Benwei Fu, 2022. "Evaluation of Student-Perceived Service Quality in Higher Education for Sustainable Development: A Fuzzy TODIM-ERA Method," Sustainability, MDPI, vol. 14(8), pages 1-21, April.
    8. Herlambang Herlambang & Amelia Dwi Fitri & Amirul Mukminin & Muhaimin Muhaimin & Marzul Hidayat & Elfiani Elfiani & Nyimas Natasha Ayu Shafira & Anggelia Puspasari & Susan Tarawifa & Ahmad Abdun Salam, 2021. "Quality Assurance for Sustainable Higher Education: Structural Equation Modeling," Sustainability, MDPI, vol. 13(9), pages 1-14, April.
    9. José Manuel Arenas Reina & Juan David Cano-Moreno & Francisca Victoria Sánchez Martínez & Manuel Islán Marcos, 2021. "Methodology for Analysis and Quantitative Evaluation of Teaching Quality in University Subjects," Mathematics, MDPI, vol. 9(8), pages 1-19, April.

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