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Self-assessment of the corporate social responsibility in the area of postal company

Author

Listed:
  • Miriam Jankalová

    (University of Žilina, Slovakia)

  • Radoslav Jankal

    (University of Žilina, Slovakia)

Abstract

The process of globalization and the pressure to achieve and maintain the competitiveness of the enterprise on domestic and international market have in recent years underlined a sharp increase in the need to evaluate Corporate Scoial Responsibility (CSR). The aim of the paper is to propose a self-assessment of socially responsible business in the postal environment. The folloving research methods were used to fullfill the aim of the paper: methods of obtaining and collecting information (compilation, selection), methods of information processing (excerption, analysis, synthesis, comparison, concretization) and methods of evaluation and interpretation of results (abstraction, induction, deduction, determination, generalization). Taking into account the theoretical definitions, the specifics of the postal company and the findings of secondary research, an evaluation sheet (checklist) can be proposed as a basis for self-assessment of CSR in four areas - economic, social, environmental and legal. The main component of the checklist is a self-assessment questionnaire, consisting of 62 questions. The questions are grouped under four items: economic, social, environmental and legal. Summary score of a specific area of CSR is an indicator of categorizing postal company into one of the four developmental stages of applying the principles of CSR.

Suggested Citation

  • Miriam Jankalová & Radoslav Jankal, 2020. "Self-assessment of the corporate social responsibility in the area of postal company," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(3), pages 1872-1886, March.
  • Handle: RePEc:ssi:jouesi:v:7:y:2020:i:3:p:1872-1886
    DOI: 10.9770/jesi.2020.7.3(29)
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    References listed on IDEAS

    as
    1. Carroll, Archie B., 1991. "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders," Business Horizons, Elsevier, vol. 34(4), pages 39-48.
    2. Miriam Jankalová & Radoslav Jankal, 2017. "The assessment of corporate social responsibility: approaches analysis," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 4(4), pages 441-459, June.
    3. Miriam Jankalová & Radoslav Jankal, 2018. "Sustainability Assessment According to the Selected Business Excellence Models," Sustainability, MDPI, vol. 10(10), pages 1-24, October.
    4. González-Rodríguez, M. Rosario & Díaz-Fernández, M. Carmen & Simonetti, Biagio, 2015. "The social, economic and environmental dimensions of corporate social responsibility: The role played by consumers and potential entrepreneurs," International Business Review, Elsevier, vol. 24(5), pages 836-848.
    5. Miriam Jankalová & Radoslav Jankal, 2017. "The assessment of corporate social responsibility: approaches analysis," Post-Print hal-01861040, HAL.
    6. Nicolae Cornel Jucan & Sabina Mihaela Jucan, 2010. "Dimensions And Challenges Of Social Responsibility," Annales Universitatis Apulensis Series Oeconomica, Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia, vol. 1(12), pages 1-23.
    7. Myria W. Allen & Christopher A. Craig, 2016. "Rethinking corporate social responsibility in the age of climate change: a communication perspective," International Journal of Corporate Social Responsibility, Springer, vol. 1(1), pages 1-11, December.
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    Cited by:

    1. Alba Manresa & Dalilis Escobar Rivera, 2021. "Excellence in Sustainable Management in a Changing Environment," Sustainability, MDPI, vol. 13(4), pages 1-24, February.

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    More about this item

    Keywords

    self-assesmant; corporate social responsibility; check list; postal company;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • Q56 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics - - - Environment and Development; Environment and Trade; Sustainability; Environmental Accounts and Accounting; Environmental Equity; Population Growth
    • L87 - Industrial Organization - - Industry Studies: Services - - - Postal and Delivery Services

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