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Methodology for Analysis and Quantitative Evaluation of Teaching Quality in University Subjects

Author

Listed:
  • José Manuel Arenas Reina

    (Escuela Técnica Superior de Ingeniería y Diseño Industrial, Universidad Politécnica de Madrid, 28012 Madrid, Spain)

  • Juan David Cano-Moreno

    (Escuela Técnica Superior de Ingeniería y Diseño Industrial, Universidad Politécnica de Madrid, 28012 Madrid, Spain)

  • Francisca Victoria Sánchez Martínez

    (Escuela Técnica Superior de Ingeniería y Diseño Industrial, Universidad Politécnica de Madrid, 28012 Madrid, Spain)

  • Manuel Islán Marcos

    (Escuela Técnica Superior de Ingeniería y Diseño Industrial, Universidad Politécnica de Madrid, 28012 Madrid, Spain)

Abstract

This work describes a general method to quantitatively evaluate the teaching quality of a subject by taking into account the main factors that intervene in the educational process (companies, teachers, students, etc.). The proposed methodology, based on the concatenation of the four “Houses of Quality” of the “Quality Function Deployment” (QFD), is applicable to any university subject. Through an integrated matrix development of the four quality houses, a vector has been obtained ( q 4 → ) that integrates in its definition the entire teaching process of a university subject. Therefore, from this vector, a representative parameter of the teaching quality has been defined, namely, the “ Teaching Value ”, which globally quantifies the teaching of a university subject. Likewise, and in a complementary manner, the overall effectiveness of teaching has been established ( η g l o b a l ), which is defined as the geometric mean of the product of the efficiencies of the four Houses of Quality and allows the determination of the current performance of teaching and its margin for potential improvement. In particular, the use of the proposed methodology for the engineering course “Project Management” has allowed the teaching quality of this course to be determined (64.2 Megapoints with an efficiency of 48.60%).

Suggested Citation

  • José Manuel Arenas Reina & Juan David Cano-Moreno & Francisca Victoria Sánchez Martínez & Manuel Islán Marcos, 2021. "Methodology for Analysis and Quantitative Evaluation of Teaching Quality in University Subjects," Mathematics, MDPI, vol. 9(8), pages 1-19, April.
    • Handle: RePEc:gam:jmathe:v:9:y:2021:i:8:p:831-:d:533933
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    References listed on IDEAS

    as
    1. Canan Bilen, 2010. "Total quality management in higher education institutions: challenges and future directions," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 5(4), pages 473-492.
    2. David Vykydal & Martin Folta & Jaroslav Nenadál, 2020. "A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic," Sustainability, MDPI, vol. 12(11), pages 1-22, June.
    3. Joaquim Alves & Natércia Lima & Gustavo Alves & Francisco J. García-Peñalvo, 2017. "Adjusting Higher Education Competences to Companies Professional Needs: A Case Study in an Engineering Master's Degree," International Journal of Human Capital and Information Technology Professionals (IJHCITP), IGI Global, vol. 8(1), pages 66-78, January.
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