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Workplace Bullying Seen from the Perspective of Bystanders: Effects on Engagement and Burnout, Mediating Role of Positive and Negative Affects

Author

Listed:
  • Joséphine Pascale Ada Manga

    (Faculty of Education, University of Ngaoundere, Ngaoundere P.O. Box 454, Cameroon)

  • Pascale Desrumaux

    (Psychology Department ULR 4072–PSITEC—Psychologie: Interactions, Temps, Emotions, Cognitions, Faculty PsySEF, University Lille, F-59000 Lille, France)

  • Willys N’dong Nguema

    (Psychology Department ULR 4072–PSITEC—Psychologie: Interactions, Temps, Emotions, Cognitions, Faculty PsySEF, University Lille, F-59000 Lille, France)

Abstract

The first and original aim of this study was to measure the impact of workplace bullying (WB) seen from the perspective of the witnesses (bystanders) on the work engagement and the burnout of these bystanders. The second aim was to test the mediating roles of affects between WB seen from the perspective of bystanders and two resulting variables, bystanders’ work engagement and bystanders’ burnout. This study was conducted using self-administered questionnaires with WB bystanders ( n = 222) from the Cameroonian health sector. The results indicated that positive and negative affects played mediating roles between WB as seen by witnesses and the two resulting variables, burnout and work engagement. This study offers new avenues for intervention on the issue of WB bystanders. In addition to prevention for victims, witnesses experiencing bullying as bystanders in Cameroon must be supported and accompanied by occupational health services, occupational and psychosocial risk prevention workers, psychologists, as well as human resources.

Suggested Citation

  • Joséphine Pascale Ada Manga & Pascale Desrumaux & Willys N’dong Nguema, 2023. "Workplace Bullying Seen from the Perspective of Bystanders: Effects on Engagement and Burnout, Mediating Role of Positive and Negative Affects," IJERPH, MDPI, vol. 20(19), pages 1-14, September.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:19:p:6821-:d:1247275
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    References listed on IDEAS

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    1. Keashly, Loraleigh & Neuman, Joel H, 2008. "Aggression at the service delivery interface: Do you see what I see?," Journal of Management & Organization, Cambridge University Press, vol. 14(2), pages 180-192, May.
    2. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    3. Yariv Itzkovich & Ella Barhon & Rachel Lev-Wiesel, 2021. "Health and Risk Behaviors of Bystanders: An Integrative Theoretical Model of Bystanders’ Reactions to Mistreatment," IJERPH, MDPI, vol. 18(11), pages 1-14, May.
    4. Pascale Desrumaux & Nicolas Gillet & Caroline Nicolas, 2018. "Direct and Indirect Effects of Belief in a Just World and Supervisor Support on Burnout via Bullying," IJERPH, MDPI, vol. 15(11), pages 1-16, October.
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    Cited by:

    1. Pascal Malola & Pascale Desrumaux & Eric Dose & Christine Jeoffrion, 2024. "The Impact of Workplace Bullying on Turnover Intention and Psychological Distress: The Indirect Role of Support from Supervisors," IJERPH, MDPI, vol. 21(6), pages 1-15, June.

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