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Job Competency and Intention to Stay among Nursing Assistants: The Mediating Effects of Intrinsic and Extrinsic Job Satisfaction

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  • Yu-Chia Chang

    (Department of Healthcare Administration, Asia University, Taichung 41354, Taiwan
    Department of Medical Research, China Medical University Hospital, China Medical University, Taichung 40433, Taiwan)

  • Te-Feng Yeh

    (Department of Healthcare Administration, Central Taiwan University of Science and Technology, Taichung 40601, Taiwan)

  • I-Ju Lai

    (Department of Nursing, Taichung Veterans General Hospital, Taichung 40705, Taiwan)

  • Cheng-Chia Yang

    (Department of Healthcare Administration, Asia University, Taichung 41354, Taiwan)

Abstract

This study investigated the influences of nursing assistants’ job competency on their intrinsic and extrinsic satisfaction and intention to stay in the profession of long-term care institutions. Understanding the relationship between job competency and job satisfaction, both intrinsic and extrinsic, would enable institutions to strengthen service workers’ intention to stay and to retain essential personnel. This study was a cross-sectional study in which nursing assistants from 26 nursing homes and 15 elderly welfare institutions in Taiwan. The relationship between job competency and intention to stay was discovered to be significantly mediated by intrinsic and extrinsic job satisfaction. Given the staff shortages and difficulty retaining staff in long-term care environments, organizations must be able to strengthen employees’ intention to stay; one suggestion is to improve the employees’ competency, because higher competency results in higher quality of care and greater extrinsic job satisfaction. Furthermore, greater job competency is more likely to result in affirmation and accomplishment, both of which increase intrinsic job satisfaction and thus positively influence intention to stay.

Suggested Citation

  • Yu-Chia Chang & Te-Feng Yeh & I-Ju Lai & Cheng-Chia Yang, 2021. "Job Competency and Intention to Stay among Nursing Assistants: The Mediating Effects of Intrinsic and Extrinsic Job Satisfaction," IJERPH, MDPI, vol. 18(12), pages 1-14, June.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:12:p:6436-:d:574753
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    References listed on IDEAS

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    1. Dianne Bloxsome & Deborah Ireson & Gemma Doleman & Sara Bayes, 2019. "Factors associated with midwives’ job satisfaction and intention to stay in the profession: An integrative review," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(3-4), pages 386-399, February.
    2. Shah, Naimatullah & Irani, Zahir & Sharif, Amir M., 2017. "Big data in an HR context: Exploring organizational change readiness, employee attitudes and behaviors," Journal of Business Research, Elsevier, vol. 70(C), pages 366-378.
    3. Yuwen Peng & Chao Mao, 2015. "The Impact of Person–Job Fit on Job Satisfaction: The Mediator Role of Self Efficacy," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 121(3), pages 805-813, April.
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    Cited by:

    1. Rahimah Jurij & Ida Rosnita Ismail & Khadijah Alavi & Rokiah Alavi, 2023. "Eldercare’s Turnover Intention and Human Resource Approach: A Systematic Review," IJERPH, MDPI, vol. 20(5), pages 1-16, February.
    2. Susan E. Cornelio & Sharon Candy M. Mahusay, 2024. "Shifting Gears: A Study of Job Satisfaction and Performance in a Auto Dealership Company," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(7), pages 726-744, July.
    3. Reena Devi & Adam Gordon & Tom Dening, 2022. "Enhancing the Quality of Care in Long-Term Care Settings," IJERPH, MDPI, vol. 19(3), pages 1-3, January.

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