IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v15y2018i9p1800-d164966.html
   My bibliography  Save this article

An Augmented Risk Information Seeking Model: Perceived Food Safety Risk Related to Food Recalls

Author

Listed:
  • Chuanhui Liao

    (School of Economics and Management, Southwest University of Science and Technology, Mianyang 621010, China
    School of Management, University of Science and Technology of China, Hefei 230026, China)

  • Xiaomei Zhou

    (School of Economics and Management, Southwest University of Science and Technology, Mianyang 621010, China)

  • Dingtao Zhao

    (School of Management, University of Science and Technology of China, Hefei 230026, China)

Abstract

Food safety is of worldwide concern. As an effective mechanism governing food safety, food recalls are widely applied around the world. Though it is well known that food recalls can have substantial, negative impacts on corporate reputation and marketing, we know relatively little related to what factors motivate people to seek related information after the recall announcement. This study attempts to elucidate the determinants of information-seeking intention in the context of food safety in food recalls by using an augmented risk information-seeking model. A survey of 631 Chinese residents was used to explore the proposed framework. The results show that current knowledge, risk perception, perceived channel beliefs, and perceived information-gathering capacity (PIGC) are all significant predictors of information need and information-seeking intention. It was also confirmed that risk perception has a positive correlation with seeking need. These findings are important for policymakers, recalling manufacturers, and retailers to develop strategies for better risk communication in food recall announcements.

Suggested Citation

  • Chuanhui Liao & Xiaomei Zhou & Dingtao Zhao, 2018. "An Augmented Risk Information Seeking Model: Perceived Food Safety Risk Related to Food Recalls," IJERPH, MDPI, vol. 15(9), pages 1-17, August.
    • Handle: RePEc:gam:jijerp:v:15:y:2018:i:9:p:1800-:d:164966
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/15/9/1800/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/15/9/1800/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zhao, Xiande & Li, Yina & Flynn, Barbara B., 2013. "The financial impact of product recall announcements in China," International Journal of Production Economics, Elsevier, vol. 142(1), pages 115-123.
    2. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    3. Andreas C. Drichoutis & Panagiotis Lazaridis & Rodolfo M. Nayga, 2005. "Nutrition knowledge and consumer use of nutritional food labels," European Review of Agricultural Economics, Oxford University Press and the European Agricultural and Applied Economics Publications Foundation, vol. 32(1), pages 93-118, March.
    4. Guizhen He & Arthur P.J. Mol & Lei Zhang & Yonglong Lu, 2014. "Nuclear power in China after Fukushima: understanding public knowledge, attitudes, and trust," Journal of Risk Research, Taylor & Francis Journals, vol. 17(4), pages 435-451, April.
    5. Annelies Verdurme & Jacques Viaene, 2003. "Consumer beliefs and attitude towards genetically modified food: Basis for segmentation and implications for communication," Agribusiness, John Wiley & Sons, Ltd., vol. 19(1), pages 91-113.
    6. Pozo, Veronica F. & Schroeder, Ted C., 2016. "Evaluating the costs of meat and poultry recalls to food firms using stock returns," Food Policy, Elsevier, vol. 59(C), pages 66-77.
    7. Wim Verbeke, 2005. "Agriculture and the food industry in the information age," European Review of Agricultural Economics, Oxford University Press and the European Agricultural and Applied Economics Publications Foundation, vol. 32(3), pages 347-368, September.
    8. Hallman, William K. & Cuite, Cara L. & Hooker, Neal H., 2009. "Consumer Responses to Food Recalls: 2008 National Survey Report," Research Reports 310308, Rutgers University, Food Policy Institute.
    9. Tianjun Feng & L. Robin Keller & Ping Wu & Yifan Xu, 2014. "An Empirical Study of the Toxic Capsule Crisis in China: Risk Perceptions and Behavioral Responses," Risk Analysis, John Wiley & Sons, vol. 34(4), pages 698-710, April.
    10. Ellen Ter Huurne & Jan Gutteling, 2008. "Information needs and risk perception as predictors of risk information seeking," Journal of Risk Research, Taylor & Francis Journals, vol. 11(7), pages 847-862, October.
    11. Cuite, Cara L. & Condry, Sarah C. & Nucci, Mary L. & Hallman, William K., 2007. "Public Response to the Contaminated Spinach Recall of 2006," Research Reports 310304, Rutgers University, Food Policy Institute.
    12. Brucks, Merrie, 1985. "The Effects of Product Class Knowledge on Information Search Behavior," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 12(1), pages 1-16, June.
    13. Lobb, Alexandra E. & Mazzocchi, Mario & Traill, W. Bruce, 2006. "Risk perception and chicken consumption in the avian flu age - a consumer behaviour study on food safety information," 2006 Annual meeting, July 23-26, Long Beach, CA 21464, American Agricultural Economics Association (New Name 2008: Agricultural and Applied Economics Association).
    14. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
    15. Wim Kellens & Ruud Zaalberg & Philippe De Maeyer, 2012. "The Informed Society: An Analysis of the Public's Information‐Seeking Behavior Regarding Coastal Flood Risks," Risk Analysis, John Wiley & Sons, vol. 32(8), pages 1369-1381, August.
    16. Michael K. Lindell & Ronald W. Perry, 2012. "The Protective Action Decision Model: Theoretical Modifications and Additional Evidence," Risk Analysis, John Wiley & Sons, vol. 32(4), pages 616-632, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Anisa Riaz & Kanwal Asghar & Farkhanda Anjum & Ayesha Riaz, 2024. "Knowledge, Attitude and Practices Regarding Food Safety and Its Effects on Human Health in Punjab, Pakistan," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 13(1), pages 482-488.
    2. Jia Shi & Xiangnan Hu & Xuesong Guo & Cuihong Lian, 2020. "Risk Information Seeking Behavior in Disaster Resettlement: A Case Study of Ankang City, China," IJERPH, MDPI, vol. 17(19), pages 1-19, October.
    3. Xiaoting Xu & Honglei Li & Shan Shan, 2021. "Understanding the Health Behavior Decision-Making Process with Situational Theory of Problem Solving in Online Health Communities: The Effects of Health Beliefs, Message Credibility, and Communication," IJERPH, MDPI, vol. 18(9), pages 1-17, April.
    4. Chuanhui Liao & Yu Luo & Weiwei Zhu, 2020. "Food Safety Trust, Risk Perception, and Consumers’ Response to Company Trust Repair Actions in Food Recall Crises," IJERPH, MDPI, vol. 17(4), pages 1-16, February.
    5. Rachel Corry & Jessica Holt & Alexa J. Lamm & Abigail Borron, 2023. "Do You Really Want to Know? Exploring Desired Information Transparency for Local Food Products," Sustainability, MDPI, vol. 15(24), pages 1-16, December.
    6. Yahua Bi & Sooyoung Choi & Insin Kim, 2020. "Visitors’ Motives for Attending a Healthy Food Exhibition," IJERPH, MDPI, vol. 17(8), pages 1-14, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chuanhui Liao & Huang Yu & Weiwei Zhu, 2020. "Perceived Knowledge, Coping Efficacy and Consumer Consumption Changes in Response to Food Recall," Sustainability, MDPI, vol. 12(7), pages 1-19, March.
    2. Jiuchang Wei & Ming Zhao & Fei Wang & Peng Cheng & Dingtao Zhao, 2016. "An Empirical Study of the Volkswagen Crisis in China: Customers’ Information Processing and Behavioral Intentions," Risk Analysis, John Wiley & Sons, vol. 36(1), pages 114-129, January.
    3. Zuraidah Sulaiman & Hanis Syuhada Ahmad Sugiran & Nornajihah Nadia Hasbullah & Adaviah Mas’od & Suhairul Hashim & David Andrew Bradley, 2022. "Public Awareness of Consumer Products Containing Radioactive Materials: Empirical Evidence from Malaysia," IJERPH, MDPI, vol. 19(4), pages 1-18, February.
    4. Jing Zeng & Jiuchang Wei & Dingtao Zhao & Weiwei Zhu & Jibao Gu, 2017. "Information-seeking intentions of residents regarding the risks of nuclear power plant: an empirical study in China," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 87(2), pages 739-755, June.
    5. Zhu, Weiwei & Wei, Jiuchang & Zhao, Dingtao, 2016. "Anti-nuclear behavioral intentions: The role of perceived knowledge, information processing, and risk perception," Energy Policy, Elsevier, vol. 88(C), pages 168-177.
    6. Zhaohui Yang & Krishna P. Paudel & Xiaowei Wen & Sangluo Sun & Yong Wang, 2020. "Food Safety Risk Information-Seeking Intention of WeChat Users in China," IJERPH, MDPI, vol. 17(7), pages 1-15, March.
    7. Jia Shi & Xiangnan Hu & Xuesong Guo & Cuihong Lian, 2020. "Risk Information Seeking Behavior in Disaster Resettlement: A Case Study of Ankang City, China," IJERPH, MDPI, vol. 17(19), pages 1-19, October.
    8. Chuanhui Liao & Yu Luo & Weiwei Zhu, 2020. "Food Safety Trust, Risk Perception, and Consumers’ Response to Company Trust Repair Actions in Food Recall Crises," IJERPH, MDPI, vol. 17(4), pages 1-16, February.
    9. T. Terpstra & R. Zaalberg & J. de Boer & W. J. W. Botzen, 2014. "You Have Been Framed! How Antecedents of Information Need Mediate the Effects of Risk Communication Messages," Risk Analysis, John Wiley & Sons, vol. 34(8), pages 1506-1520, August.
    10. Peng Cheng & Zhe Ouyang & Yang Liu, 0. "The effect of information overload on the intention of consumers to adopt electric vehicles," Transportation, Springer, vol. 0, pages 1-20.
    11. Ling Jia & Queena K. Qian & Frits Meijer & Henk Visscher, 2020. "Stakeholders’ Risk Perception: A Perspective for Proactive Risk Management in Residential Building Energy Retrofits in China," Sustainability, MDPI, vol. 12(7), pages 1-25, April.
    12. Femke Hilverda & Margôt Kuttschreuter, 2018. "Online Information Sharing About Risks: The Case of Organic Food," Risk Analysis, John Wiley & Sons, vol. 38(9), pages 1904-1920, September.
    13. Hang Lu & APPC 2018–2019 ASK Group & Kenneth Winneg & Kathleen Hall Jamieson & Dolores Albarracín, 2020. "Intentions to Seek Information About the Influenza Vaccine: The Role of Informational Subjective Norms, Anticipated and Experienced Affect, and Information Insufficiency Among Vaccinated and Unvaccina," Risk Analysis, John Wiley & Sons, vol. 40(10), pages 2040-2056, October.
    14. Sabrina Cipolletta & Gabriela Rios Andreghetti & Giovanna Mioni, 2022. "Risk Perception towards COVID-19: A Systematic Review and Qualitative Synthesis," IJERPH, MDPI, vol. 19(8), pages 1-25, April.
    15. Balcombe, Kelvin & Fraser, Iain & Falco, Salvatore Di, 2010. "Traffic lights and food choice: A choice experiment examining the relationship between nutritional food labels and price," Food Policy, Elsevier, vol. 35(3), pages 211-220, June.
    16. Meng, Bo & Choi, Kyuhwan, 2016. "The role of authenticity in forming slow tourists' intentions: Developing an extended model of goal-directed behavior," Tourism Management, Elsevier, vol. 57(C), pages 397-410.
    17. Erjon Nexhipi, 2022. "The difference in consumer attitudes of locally grown apples with imported apples. the case of Korca Region, Albania:," Technium Social Sciences Journal, Technium Science, vol. 37(1), pages 250-264, November.
    18. Austin Y. Hubner & Shelly R. Hovick, 2020. "Understanding Risk Information Seeking and Processing during an Infectious Disease Outbreak: The Case of Zika Virus," Risk Analysis, John Wiley & Sons, vol. 40(6), pages 1212-1225, June.
    19. Singh, Pallavi & Sahadev, Sunil & Oates, Caroline J. & Alevizou, Panayiota, 2020. "Pro-environmental behavior in families: A reverse socialization perspective," Journal of Business Research, Elsevier, vol. 115(C), pages 110-121.
    20. Newton, Joshua D. & Tsarenko, Yelena & Ferraro, Carla & Sands, Sean, 2015. "Environmental concern and environmental purchase intentions: The mediating role of learning strategy," Journal of Business Research, Elsevier, vol. 68(9), pages 1974-1981.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:15:y:2018:i:9:p:1800-:d:164966. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.