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Understanding the Health Behavior Decision-Making Process with Situational Theory of Problem Solving in Online Health Communities: The Effects of Health Beliefs, Message Credibility, and Communication Behaviors on Health Behavioral Intention

Author

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  • Xiaoting Xu

    (School of Information Management, Nanjing University, Nanjing 210023, China)

  • Honglei Li

    (Department of Computer and Information Sciences, Northumbria University, Newcastle Upon Tyne NE1 8ST, UK)

  • Shan Shan

    (Department of Computer and Information Sciences, Northumbria University, Newcastle Upon Tyne NE1 8ST, UK)

Abstract

Online health communities (OHCs) offer users the opportunity to share and seek health information through these platforms, which in turn influence users’ health decisions. Understanding what factors influence people’s health decision-making process is essential for not only the design of the OHC, but also for commercial health business who are promoting their products to patients. Previous studies explored the health decision-making process from many factors, but lacked a comprehensive model with a theoretical model. The aim of this paper is to propose a research model from the situational theory of problem solving in relation to forecasting health behaviors in OHCs. An online questionnaire was developed to collect data from 321 members of online health communities (HPV Tieba and HPV vaccina Tieba) who have not received an HPV vaccination. The partial least squares structural equation modeling (PLS-SEM) method was employed for the data analysis. Findings showed that information selection and acquisition is able to forecast HPV vaccination intentions, perceived seriousness and perceived susceptibility can directly impact HPV vaccination intention and have an indirect impact by information selection and acquisition, and perceived message credibility indirectly affected HPV vaccination intention via information selection. The current paper supports health motivations analysis in OHCs, with potential to assist users’ health-related decision-making.

Suggested Citation

  • Xiaoting Xu & Honglei Li & Shan Shan, 2021. "Understanding the Health Behavior Decision-Making Process with Situational Theory of Problem Solving in Online Health Communities: The Effects of Health Beliefs, Message Credibility, and Communication," IJERPH, MDPI, vol. 18(9), pages 1-17, April.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:9:p:4488-:d:542006
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    1. Chuanhui Liao & Xiaomei Zhou & Dingtao Zhao, 2018. "An Augmented Risk Information Seeking Model: Perceived Food Safety Risk Related to Food Recalls," IJERPH, MDPI, vol. 15(9), pages 1-17, August.
    2. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
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    1. Liyue Gong & Hao Jiang & Xusheng Wu & Yi Kong & Yunyun Gao & Hao Liu & Yi Guo & Dehua Hu, 2022. "Exploring Users’ Health Behavior Changes in Online Health Communities: Heuristic-Systematic Perspective Study," IJERPH, MDPI, vol. 19(18), pages 1-14, September.
    2. Mi-Kyoung Cho & Yoon-Hee Cho, 2022. "Role of Perception, Health Beliefs, and Health Knowledge in Intentions to Receive Health Checkups among Young Adults in Korea," IJERPH, MDPI, vol. 19(21), pages 1-13, October.
    3. Qiuju Yin & Haoyue Fan & Yijie Wang & Chenxi Guo & Xingzhi Cui, 2022. "Exploring the Peer Effect of Physicians’ and Patients’ Participation Behavior: Evidence from Online Health Communities," IJERPH, MDPI, vol. 19(5), pages 1-16, February.

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