IDEAS home Printed from https://ideas.repec.org/a/gam/jadmsc/v7y2017i1p4-d90604.html
   My bibliography  Save this article

Strategy Implementation Style and Public Service Effectiveness, Efficiency, and Equity

Author

Listed:
  • Rhys Andrews

    (Cardiff Business School, Cardiff University, Cardiff CF10 3EU, UK)

  • Malcolm J. Beynon

    (Cardiff Business School, Cardiff University, Cardiff CF10 3EU, UK)

  • Elif Genc

    (Cardiff Business School, Cardiff University, Cardiff CF10 3EU, UK)

Abstract

Strategic decision-making theories suggest that organizations that combine rational and incremental strategy implementation styles are likely to perform better than those that emphasize a single style. To assess whether these arguments apply to the public sector; we explore the strategy implementation style and perceived service effectiveness, efficiency and equity of Turkish municipal government departments. Using fuzzy cluster analysis, we identify four distinctive though inter-related styles of strategy implementation in our sample organizations: logical-incremental; mostly rational; mostly incremental; and no clear approach. A logical-incremental and mostly rational style of implementation are associated with better effectiveness, efficiency and equity; with the absence of an implementation style associated with worse performance. Theoretical and practical implications are discussed.

Suggested Citation

  • Rhys Andrews & Malcolm J. Beynon & Elif Genc, 2017. "Strategy Implementation Style and Public Service Effectiveness, Efficiency, and Equity," Administrative Sciences, MDPI, vol. 7(1), pages 1-19, February.
  • Handle: RePEc:gam:jadmsc:v:7:y:2017:i:1:p:4-:d:90604
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2076-3387/7/1/4/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2076-3387/7/1/4/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Said Elbanna & Rhys Andrews & Raili Pollanen, 2016. "Strategic Planning and Implementation Success in Public Service Organizations: Evidence from Canada," Public Management Review, Taylor & Francis Journals, vol. 18(7), pages 1017-1042, August.
    2. Yishen Li & Jin Zhang, 2004. "Option pricing with Weyl-Titchmarsh theory," Quantitative Finance, Taylor & Francis Journals, vol. 4(4), pages 457-464.
    3. L. J. Bourgeois & David R. Brodwin, 1984. "Strategic implementation: Five approaches to an elusive phenomenon," Strategic Management Journal, Wiley Blackwell, vol. 5(3), pages 241-264, July.
    4. Parsa, H. G., 1999. "Interaction of Strategy Implementation and Power Perceptions in Franchise Systems: An Empirical Investigation," Journal of Business Research, Elsevier, vol. 45(2), pages 173-185, June.
    5. John M. Bryson & Philip Bromiley, 1993. "Critical factors affecting the planning and implementation of major projects," Strategic Management Journal, Wiley Blackwell, vol. 14(5), pages 319-337, July.
    6. Jeffrey K. Pinto & John E. Prescott, 1990. "Planning And Tactical Factors In The Project Implementation Process," Journal of Management Studies, Wiley Blackwell, vol. 27(3), pages 305-327, May.
    7. David J. Hickson & Susan J. Miller & David C. Wilson, 2003. "Planned or Prioritized? Two Options in Managing the Implementation of Strategic Decisions," Journal of Management Studies, Wiley Blackwell, vol. 40(7), pages 1803-1836, November.
    8. George A. Boyne, 2002. "Theme: Local Government: Concepts and Indicators of Local Authority Performance: An Evaluation of the Statutory Frameworks in England and Wales," Public Money & Management, Taylor & Francis Journals, vol. 22(2), pages 17-24, April.
    9. Rajaram Veliyath & Stephen M. Shortell, 1993. "Strategic Orientation, Strategic Planning System Characteristics And Performance," Journal of Management Studies, Wiley Blackwell, vol. 30(3), pages 359-381, May.
    10. Cliff Bowman & Véronique Ambrosini, 1997. "Perceptions of Strategic Priorities, Consensus and Firm Performance," Journal of Management Studies, Wiley Blackwell, vol. 34(2), pages 241-258, March.
    11. Paul C. Nutt, 1998. "Leverage, Resistance and the Success of Implementation Approaches," Journal of Management Studies, Wiley Blackwell, vol. 35(2), pages 213-240, March.
    12. Henry Mintzberg, 1978. "Patterns in Strategy Formation," Management Science, INFORMS, vol. 24(9), pages 934-948, May.
    13. Noble, Charles H., 1999. "The Eclectic Roots of Strategy Implementation Research," Journal of Business Research, Elsevier, vol. 45(2), pages 119-134, June.
    14. Rhys Andrews & George A. Boyne & Jennifer Law & Richard M. Walker, 2009. "Strategy Formulation, Strategy Content and Performance," Public Management Review, Taylor & Francis Journals, vol. 11(1), pages 1-22, January.
    15. Paul C. Nutt, 1987. "Identifying and appraising how managers install strategy," Strategic Management Journal, Wiley Blackwell, vol. 8(1), pages 1-14, January.
    16. Andrew Inkpen & Nandan Choudhury, 1995. "The seeking of strategy where it is not: Towards a theory of strategy absence," Strategic Management Journal, Wiley Blackwell, vol. 16(4), pages 313-323.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. John Alford & Carsten Greve, 2017. "Strategy in the Public and Private Sectors: Similarities, Differences and Changes," Administrative Sciences, MDPI, vol. 7(4), pages 1-17, September.
    2. Hana Stverkova & Michal Pohludka, 2018. "Business Organisational Structures of Global Companies: Use of the Territorial Model to Ensure Long-Term Growth," Social Sciences, MDPI, vol. 7(6), pages 1-9, June.
    3. Wiston Mbhazima Baloyi & Lourens Johannes Erasmus Beyers, 2020. "The Perceptions of Senior Management with Regard to Strategy Implementation in the Limpopo Provincial Department of South Africa," Asian Journal of Social Sciences and Management Studies, Asian Online Journal Publishing Group, vol. 7(1), pages 62-70.
    4. Michal Pohludka & Hana Stverkova & Beata Ślusarczyk, 2018. "Implementation and Unification of the ERP System in a Global Company as a Strategic Decision for Sustainable Entrepreneurship," Sustainability, MDPI, vol. 10(8), pages 1-16, August.
    5. Bienmali Kombate & Muganga Emmanuel & Kouadio Konan Richard, 2021. "The Implication of the Strategic Implementation Style and Middle Management Effort in Public Organization Strategic Management Implementation and Its Organizational Performance," Journal of Public Administration and Governance, Macrothink Institute, vol. 11(1), pages 125-125, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rhys Andrews & George A. Boyne & Jennifer Law & Richard M. Walker, 2012. "Strategic Management and Public Service Performance," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-34943-8, December.
    2. Bienmali Kombate & Muganga Emmanuel & Kouadio Konan Richard, 2021. "The Implication of the Strategic Implementation Style and Middle Management Effort in Public Organization Strategic Management Implementation and Its Organizational Performance," Journal of Public Administration and Governance, Macrothink Institute, vol. 11(1), pages 125-125, December.
    3. Tawse, Alex & Tabesh, Pooya, 2021. "Strategy implementation: A review and an introductory framework," European Management Journal, Elsevier, vol. 39(1), pages 22-33.
    4. Cees B. M. Van Riel & Guido Berens & Majorie Dijkstra, 2009. "Stimulating Strategically Aligned Behaviour Among Employees," Journal of Management Studies, Wiley Blackwell, vol. 46(7), pages 1197-1226, November.
    5. Thomas Schaefer & Thomas Guenther, 2016. "Exploring strategic planning outcomes: the influential role of top versus middle management participation," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 27(2), pages 205-249, May.
    6. Eero Vaara & Juha-Antti Lamberg, 2016. "Taking historical embeddedness seriously : Three historical approaches to advance strategy process and practice research," Post-Print hal-02276732, HAL.
    7. Lampaki, Antonia & Papadakis, Vassilis, 2018. "The impact of organisational politics and trust in the top management team on strategic decision implementation success: A middle-manager's perspective," European Management Journal, Elsevier, vol. 36(5), pages 627-637.
    8. Rapert, Molly Inhofe & Velliquette, Anne & Garretson, Judith A., 2002. "The strategic implementation process: evoking strategic consensus through communication," Journal of Business Research, Elsevier, vol. 55(4), pages 301-310, April.
    9. Michal Pohludka & Hana Stverkova & Beata Ślusarczyk, 2018. "Implementation and Unification of the ERP System in a Global Company as a Strategic Decision for Sustainable Entrepreneurship," Sustainability, MDPI, vol. 10(8), pages 1-16, August.
    10. Adrian Hauser & Fabian Eggers & Stefan Güldenberg, 2020. "Strategic decision-making in SMEs: effectuation, causation, and the absence of strategy," Small Business Economics, Springer, vol. 54(3), pages 775-790, March.
    11. Saku Mantere & Eero Vaara, 2008. "On the Problem of Participation in Strategy: A Critical Discursive Perspective," Organization Science, INFORMS, vol. 19(2), pages 341-358, April.
    12. Tomac Cater & Danijel Pucko, 2010. "Factors of effective strategy implementation: Empirical evidence from Slovenian business practice," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 15(3), pages 207-236.
    13. Nutt, Paul C., 2005. "Search during decision making," European Journal of Operational Research, Elsevier, vol. 160(3), pages 851-876, February.
    14. García-Carbonell, Natalia & Martín-Alcázar, Fernando & Sánchez-Gardey, Gonzalo, 2016. "The views of Spanish HR managers on the role of internal communication in translating HR strategies into HRM systems," European Management Journal, Elsevier, vol. 34(3), pages 269-281.
    15. Pursey Heugens & Nikolay Dentchev, 2007. "Taming Trojan Horses: Identifying and Mitigating Corporate Social Responsibility Risks," Journal of Business Ethics, Springer, vol. 75(2), pages 151-170, October.
    16. Wasike Shadrack Mayende & Owino Odhiambo Joseph, 2021. "Top Management Team Characteristics, Competitive Environment and Strategy Implementation," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(7), pages 147-147, July.
    17. Ivan Stefanovic & Dragan Milosevic, 2012. "On conceptual differentiation and integration of strategy and business model," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 30(1), pages 141-161.
    18. van Riel, C.B.M. & Berens, G.A.J.M. & Dijkstra, M., 2008. "Stimulating Strategically Aligned Behaviour among Employees," ERIM Report Series Research in Management ERS-2008-045-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    19. Hanisch, David N. & Rau, Sabine B., 2014. "Application of metric conjoint analysis in family business research," Journal of Family Business Strategy, Elsevier, vol. 5(1), pages 72-84.
    20. Schuler, Benedikt Alexander & Orr, Kevin & Hughes, Jeffrey, 2023. "My colleagues (do not) think the same: Middle managers’ shared and separate realities in strategy implementation," Journal of Business Research, Elsevier, vol. 160(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jadmsc:v:7:y:2017:i:1:p:4-:d:90604. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.