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Human Resource Management, Performance Management and Employee Performance Appraisal by SME Managers in Kosovo

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  • Alberta Tahiri
  • Idriz Kovaci
  • Avni Krasniqi

Abstract

Purpose: This paper aims to provide a theoretical approach to the importance of Human Resource Management. We know that human resources are a functional department within enterprises, and well-done employee performance management is a key element for enterprises' success. Design/Methodology/Approach: This study presents primary data collected through a structured questionnaire addressed to the managers of 50 small and medium enterprises in Kosovo, mainly in the country's largest cities. The questionnaire enabled us to obtain information on how much employee performance affects enterprise productivity and what employee performance appraisal system managers use to know the impact of performance on productivity. Findings: The findings, after analyzing the data, show that organizational productivity depends a lot on employee performance. Also, the most commonly used system to appraisal employee performance in Kosovo enterprises is the control system. Practical Implications: This study provides a clear understanding of human resource management and its importance in the enterprise, always emphasizing that human resources are among the main sources for enterprises' operation. Originality/Value: The research paper is based on the original direct data from the enterprises taken as a research sample, which undoubtedly represents a direct observation of the case in question.

Suggested Citation

  • Alberta Tahiri & Idriz Kovaci & Avni Krasniqi, 2020. "Human Resource Management, Performance Management and Employee Performance Appraisal by SME Managers in Kosovo," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(4), pages 288-298.
  • Handle: RePEc:ers:ijebaa:v:viii:y:2020:i:4:p:288-298
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    References listed on IDEAS

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    1. DeNisi, Angelo S. & Pritchard, Robert D., 2006. "Performance Appraisal, Performance Management and Improving Individual Performance: A Motivational Framework," Management and Organization Review, Cambridge University Press, vol. 2(2), pages 253-277, July.
    2. Liana SON & Graţiela Georgiana NOJA, 2013. "The role of the human capital and investment in human capital within the sustainable socio-economic development. How labour force migration affects competitiveness?," Theoretical and Applied Economics, Asociatia Generala a Economistilor din Romania / Editura Economica, vol. 0(10(587)), pages 111-126, October.
    3. Angelo S. DeNisi & Robert D. Pritchard, 2006. "Performance Appraisal, Performance Management and Improving Individual Performance: A Motivational Framework," Management and Organization Review, The International Association for Chinese Management Research, vol. 2(2), pages 253-277, July.
    4. Renata Peregrino de Brito & Lucia Barbosa de Oliveira, 2016. "The Relationship Between Human Resource Management and Organizational Performance," Brazilian Business Review, Fucape Business School, vol. 13(3), pages 90-110, May.
    5. repec:agr:journl:v:10(587):y:2013:i:10(587):p:111-126 is not listed on IDEAS
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    Cited by:

    1. Pajtim Rrustemi & Blerina Bytyqi & Alberta Tahiri & Idriz Kovaci, 2021. "The Impact of Employee Participation in the Planning Process on Organizational Effectiveness - The Case of Kosovo," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(2), pages 310-320.
    2. Ilir Morina, 2021. "The Impact of Innovation and Knowledge Management on Enterprises Revenues in Serbia," European Research Studies Journal, European Research Studies Journal, vol. 0(4B), pages 838-850.
    3. Ilir Morina, 2021. "The Impact of Innovation and Knowledge Management on Enterprises’ Revenues in Serbia," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 905-917.
    4. Ilir Morina, 2022. "The Impact of Innovation and Knowledge Management on Enterprises Revenues in Serbia," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(1), pages 15-28.

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    More about this item

    Keywords

    Human resource management; performance; performance management; performance appraisal.;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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