IDEAS home Printed from https://ideas.repec.org/a/mth/ber888/v9y2019i4p69-78.html
   My bibliography  Save this article

A Proposed Framework Model of the Relationship between Organizational Culture, Work Engagement, and Employee Performance at Airasia Berhad

Author

Listed:
  • Md Murad Miah
  • Dr Nor Intan Adha Hafit

Abstract

The aim of this research to determine the relationship between organizational culture (OC) and employee performance (EP) mediated by work engagement (WE); and to make the proposed conceptual model on these three variables based on the prior literature review. In addition, this research focuses on airline business (AirAsia Berhad) which is one of the most famous and affordable airline companies in the Asia region. From the secondary data of AirAsia Berhad, it is demonstrated that for AirAsia succeed and to be a leading airline organization in Asia, employees are the main asset and contributor for succeed goal with a competitive advantage. Research has shown that AirAsia Berhad comes to this position due to the supported of leadership, organizational culture, employee's engagement and overall relay on employee's performance. However, the contribution of this study is two way explainable; one is theoretically – first of all, this research is proven the relationship among these three variables (OC, WE, EP) and determined the mediator role of work engagement between organizational culture and employee performance. Secondly, this research is developed the conceptual framework supported the previous literature that will facilitate the researcher for further study on this field. Another way is practical- this research will help the superior manager to induce plan to manage employees to succeed their goal with a competitive advantage. Secondly, it will help the manager to understood with concern; why employees have to be compelled to engage and, why solid organizational culture is vital for work engagement and employee performance. Hence, this research is not out of limitation, which is described in the conclusion paragraph, consequently, these gaps need to fulfil by the future study.

Suggested Citation

  • Md Murad Miah & Dr Nor Intan Adha Hafit, 2019. "A Proposed Framework Model of the Relationship between Organizational Culture, Work Engagement, and Employee Performance at Airasia Berhad," Business and Economic Research, Macrothink Institute, vol. 9(4), pages 69-78, December.
    • Handle: RePEc:mth:ber888:v:9:y:2019:i:4:p:69-78
    as

    Download full text from publisher

    File URL: http://www.macrothink.org/journal/index.php/ber/article/view/15712/12263
    Download Restriction: no
    File URL: http://www.macrothink.org/journal/index.php/ber/article/view/15712
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Angelo S. DeNisi & Robert D. Pritchard, 2006. "Performance Appraisal, Performance Management and Improving Individual Performance: A Motivational Framework," Management and Organization Review, The International Association for Chinese Management Research, vol. 2(2), pages 253-277, July.
    2. Anitha J., 2014. "Determinants of employee engagement and their impact on employee performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(3), pages 308-323, April.
    3. DeNisi, Angelo S. & Pritchard, Robert D., 2006. "Performance Appraisal, Performance Management and Improving Individual Performance: A Motivational Framework," Management and Organization Review, Cambridge University Press, vol. 2(2), pages 253-277, July.
    4. Bishop, John, 1987. "The Recognition and Reward of Employee Performance," Journal of Labor Economics, University of Chicago Press, vol. 5(4), pages 36-56, October.
    5. Macey, William H. & Schneider, Benjamin, 2008. "Engaged in Engagement: We Are Delighted We Did It," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 76-83, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sajid Hussain Awan & Nazia Habib & Chaudhry Shoaib Akhtar & Shaheryar Naveed, 2020. "Effectiveness of Performance Management System for Employee Performance Through Engagement," SAGE Open, , vol. 10(4), pages 21582440209, October.
    2. Decramer, Adelien & Audenaert, Mieke & Van Waeyenberg, Thomas & Claeys, Tine & Claes, Claudia & Vandevelde, Stijn & van Loon, Jos & Crucke, Saskia, 2015. "Does performance management affect nurses’ well-being?," Evaluation and Program Planning, Elsevier, vol. 49(C), pages 98-105.
    3. Houldsworth, Elizabeth & Marra, Marianna & Brewster, Chris & Brookes, Michael & Wood, Geoffrey, 2021. "Performance appraisal and MNEs: The impact of different capitalist archetypes," International Business Review, Elsevier, vol. 30(5).
    4. Hada Izabela Diana & Burja Vasile, 2018. "Interference Between Profit And Cash-Flow In Evaluating Economic Performance," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 3, pages 96-101, June.
    5. Bayo-Moriones, Alberto & Galdon-Sanchez, Jose Enrique & Martinez-de-Morentin, Sara, 2016. "Competitive Strategy, Performance Appraisal and Firm Results," IZA Discussion Papers 10041, Institute of Labor Economics (IZA).
    6. Emanuele Gabriel Margherita & Ilenia Bua, 2021. "The Role of Human Resource Practices for the Development of Operator 4.0 in Industry 4.0 Organisations: A Literature Review and a Research Agenda," Businesses, MDPI, vol. 1(1), pages 1-16, April.
    7. Rajesh Kumar Upadhyay & Khaliqur Rehman Ansari & Pankaj Bijalwan, 2020. "Performance Appraisal and Team Effectiveness: A Moderated Mediation Model of Employee Retention and Employee Satisfaction," Vision, , vol. 24(4), pages 395-405, December.
    8. Rawan Alafeshat & Cem Tanova, 2019. "Servant Leadership Style and High-Performance Work System Practices: Pathway to a Sustainable Jordanian Airline Industry," Sustainability, MDPI, vol. 11(22), pages 1-21, November.
    9. Donghun Yoon, 2021. "How Can Personnel Performance Evaluation Systems Be Improved?," SAGE Open, , vol. 11(1), pages 21582440209, January.
    10. Flora F. T. Chiang & Thomas A. Birtch, 2010. "Appraising Performance across Borders: An Empirical Examination of the Purposes and Practices of Performance Appraisal in a Multi‐Country Context," Journal of Management Studies, Wiley Blackwell, vol. 47(7), pages 1365-1393, November.
    11. Anupriya Singh & Tanuja Agarwala, 2011. "Software Services Industry Context and Performance Management," Vision, , vol. 15(1), pages 49-59, March.
    12. Rajib Narayan Sahu & Lalatendu Kesari Jena & Subhas Chandra Parida, 2014. "Performance Management System as a Predictor of Organizational Effectiveness: Insights from Indian Manufacturing Industries," Jindal Journal of Business Research, , vol. 3(1-2), pages 137-152, June.
    13. Selvarajan, T.T. & Singh, Barjinder & Solansky, Stephanie, 2018. "Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees," Journal of Business Research, Elsevier, vol. 85(C), pages 142-154.
    14. Outila, Virpi & Fey, Carl F., 2022. "“We have performance appraisal every day and every hour”: Transferring performance management to Russia," Journal of International Management, Elsevier, vol. 28(2).
    15. HADA Izabela Diana & MIHALCEA Mihaela Maria, 2020. "The Importance Of Profitability Indicators In Assessing The Financial Performance Of Economic Entities," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 219-228, July.
    16. Monera, Shiela G. & Arevalo, Cassandra Marie D. & Sombelon, Roellagin P. & Valdez, Shyira Mae E. & Zambrona, Jocy V. & Assoc. Prof. Zandro T. Estella, 2024. "Examining the Impact of Ergonomic Practices on Physical Work Performance of Medical Workers in Public Hospitals Within Metro Manila: A Qualitative Study on Medical Personnel’s Perspectives," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3s), pages 1591-1606, March.
    17. Alberta Tahiri & Idriz Kovaci & Avni Krasniqi, 2020. "Human Resource Management, Performance Management and Employee Performance Appraisal by SME Managers in Kosovo," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(4), pages 288-298.
    18. Jackie Gnepp & Joshua Klayman & Ian O Williamson & Sema Barlas, 2020. "The future of feedback: Motivating performance improvement through future-focused feedback," PLOS ONE, Public Library of Science, vol. 15(6), pages 1-28, June.
    19. Shujun Ding & Philip Beaulieu, 2011. "The Role of Financial Incentives in Balanced Scorecard‐Based Performance Evaluations: Correcting Mood Congruency Biases," Journal of Accounting Research, Wiley Blackwell, vol. 49(5), pages 1223-1247, December.
    20. Asadu, Ikechukwu, Ph. D & Chukwujekwu Charles Onwuka & Onah, Celestine Chijioke, 2020. "Comprehending Employees’ Performance Appraisal in Organizations: A Methodical Exposition of the Processes, Methods and Rationalizations," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 4(9), pages 272-284, September.

    More about this item

    Keywords

    Organizational Culture (OC); Work engagement (WE); Employee performance (EP); Motivation; Airasia Berhad;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mth:ber888:v:9:y:2019:i:4:p:69-78. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Technical Support Office (email available below). General contact details of provider: http://www.macrothink.org/journal/index.php/ber .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.