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The effects of residents' social identity and involvement on their advocacy of incoming tourism

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  • Palmer, Adrian
  • Koenig-Lewis, Nicole
  • Medi Jones, Lisa Elinor

Abstract

A long stream of literature has identified cognitive, emotional and evaluative dimensions of social identity. Previous studies have examined identity self-congruence of incoming tourists. However, the application of identity theory to the study of host communities' support of incoming tourism has been under-researched. This paper seeks to make a contribution by closing this gap by investigating residents' identity and its association with their propensity to become advocates for inward tourism. A largely quantitative survey methodology used a sample of 307 Welsh residents to record items measuring their identity, involvement with tourism activities and their tourism advocacy behaviours. Affective components of identity had no significant effect on advocacy, but significant direct effects of cognitive components were found and also indirect effects mediated by involvement with tourists. It is concluded that advertising images presented by many tourism destination marketing organisations are incongruent with residents' identity. Cognitive identity results in stronger advocacy behaviours, and can be encouraged by greater involvement of residents with tourism activities.

Suggested Citation

  • Palmer, Adrian & Koenig-Lewis, Nicole & Medi Jones, Lisa Elinor, 2013. "The effects of residents' social identity and involvement on their advocacy of incoming tourism," Tourism Management, Elsevier, vol. 38(C), pages 142-151.
    • Handle: RePEc:eee:touman:v:38:y:2013:i:c:p:142-151
    DOI: 10.1016/j.tourman.2013.02.019
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    Cited by:

    1. Zenker, Sebastian & Braun, Erik & Petersen, Sibylle, 2017. "Branding the destination versus the place: The effects of brand complexity and identification for residents and visitors," Tourism Management, Elsevier, vol. 58(C), pages 15-27.
    2. Gössling, Stefan & McCabe, Scott & Chen, Ning (Chris), 2020. "A socio-psychological conceptualisation of overtourism," Annals of Tourism Research, Elsevier, vol. 84(C).
    3. Giovanni Perucca, 2019. "Residents’ Satisfaction with Cultural City Life: Evidence from EU Cities," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 14(2), pages 461-478, April.
    4. Lidija Lalicic & Irem Önder, 2018. "Residents’ Involvement in Urban Tourism Planning: Opportunities from a Smart City Perspective," Sustainability, MDPI, vol. 10(6), pages 1-16, June.
    5. Chu Chu Liao & Ying-Xing Lin & Huey-Hong Hsieh, 2019. "Satisfaction of Indigenous Tourism from Residents’ Perspective: A Case Study in Nantou County, Taiwan," Sustainability, MDPI, vol. 11(1), pages 1-12, January.
    6. Liu, Jing & Lin, Hua & Hu, Bing & Zhou, Zixiong & Agyeiwaah, Elizabeth & Xu, Ye, 2022. "Advancing the understanding of the resident pro-tourism behavior scale: An integration of item response theory and classical test theory," Journal of Business Research, Elsevier, vol. 141(C), pages 113-125.
    7. Luo, Nuan & Zhang, Mingli & Hu, Mu & Wang, Yu, 2016. "How community interactions contribute to harmonious community relationships and customers’ identification in online brand community," International Journal of Information Management, Elsevier, vol. 36(5), pages 673-685.
    8. Hsieh, Jung-Kuei, 2023. "The impact of influencers' multi-SNS use on followers’ behavioral intentions: An integration of cue consistency theory and social identity theory," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    9. Sharifi, Mehdi & Khazaei Pool, Javad & Jalilvand, Mohammad Reza & Tabaeeian, Reihaneh Alsadat & Ghanbarpour Jooybari, Mohsen, 2019. "Forecasting of advertising effectiveness for renewable energy technologies: A neural network analysis," Technological Forecasting and Social Change, Elsevier, vol. 143(C), pages 154-161.
    10. Songyi Kim & Youngeun Kang & Jin-Han Park & Sung-Eun Kang, 2021. "The Impact of Residents’ Participation on Their Support for Tourism Development at a Community Level Destination," Sustainability, MDPI, vol. 13(9), pages 1-15, April.
    11. Gieling, Joost & Ong, Chin-Ee, 2016. "Warfare tourism experiences and national identity: The case of Airborne Museum ‘Hartenstein’ in Oosterbeek, the Netherlands," Tourism Management, Elsevier, vol. 57(C), pages 45-55.
    12. Bredvold, Randi & Skålén, Per, 2016. "Lifestyle entrepreneurs and their identity construction: A study of the tourism industry," Tourism Management, Elsevier, vol. 56(C), pages 96-105.
    13. Büyükdağ, Naci & Kitapci, Olgun, 2021. "Antecedents of consumer-brand identification in terms of belonging brands," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    14. Mike Peters & Chung-Shing Chan & Anita Legerer, 2018. "Local Perception of Impact-Attitudes-Actions towards Tourism Development in the Urlaubsregion Murtal in Austria," Sustainability, MDPI, vol. 10(7), pages 1-28, July.
    15. Young-joo Ahn & Jeanne Bessiere, 2022. "The Relationships between Tourism Destination Competitiveness, Empowerment, and Supportive Actions for Tourism," Sustainability, MDPI, vol. 15(1), pages 1-16, December.
    16. Zhang, Carol X. & Wang, Liang & Rickly, Jillian M., 2021. "Non-interaction and identity change in Covid-19 tourism," Annals of Tourism Research, Elsevier, vol. 89(C).
    17. Farmaki, Anna, 2017. "The tourism and peace nexus," Tourism Management, Elsevier, vol. 59(C), pages 528-540.
    18. Wang, Suosheng & Chen, Joseph S., 2015. "The influence of place identity on perceived tourism impacts," Annals of Tourism Research, Elsevier, vol. 52(C), pages 16-28.
    19. Coghlan, Alexandra, 2015. "Prosocial behaviour in volunteer tourism," Annals of Tourism Research, Elsevier, vol. 55(C), pages 46-60.
    20. Wang, Suosheng & Xu, Honggang, 2015. "Influence of place-based senses of distinctiveness, continuity, self-esteem and self-efficacy on residents' attitudes toward tourism," Tourism Management, Elsevier, vol. 47(C), pages 241-250.
    21. Maria Francisca Blasco López & Nuria Recuero Virto & José Figueiredo, 2020. "Determinants of Residents’ Word-of-Mouth Behaviour and Support for Tourism," Administrative Sciences, MDPI, vol. 10(3), pages 1-14, August.
    22. Monterrubio, Carlos, 2016. "The impact of spring break behaviour: An integrated threat theory analysis of residents' prejudice," Tourism Management, Elsevier, vol. 54(C), pages 418-427.
    23. Sharpley, Richard, 2014. "Host perceptions of tourism: A review of the research," Tourism Management, Elsevier, vol. 42(C), pages 37-49.

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