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Diversity mindsets and the performance of diverse teams

Author

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  • van Knippenberg, Daan
  • van Ginkel, Wendy P.
  • Homan, Astrid C.

Abstract

Diversity can enhance as well as disrupt team performance. Diversity beliefs and climates may play an important moderating role in these effects, but it is unclear what form these should take to promote the positive effects of diversity. Addressing this question in an integration of research in team cognition and diversity, we advance the concept of diversity mindsets, defined as team members’ mental representations of team diversity. These mindsets capture diversity-related goals and associated procedural implications for goal achievement. We develop theory about the accuracy, sharedness, and awareness of sharedness of mindsets as moderators of the diversity-performance relationship. We also identify the determinants of these aspects of diversity mindsets. Finally, we discuss the implications of our model for the management of diversity.

Suggested Citation

  • van Knippenberg, Daan & van Ginkel, Wendy P. & Homan, Astrid C., 2013. "Diversity mindsets and the performance of diverse teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 121(2), pages 183-193.
    • Handle: RePEc:eee:jobhdp:v:121:y:2013:i:2:p:183-193
    DOI: 10.1016/j.obhdp.2013.03.003
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    References listed on IDEAS

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    Cited by:

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    5. Saad Yaseen, 2017. "Understanding Arab Manager s Mindsets," Proceedings of Business and Management Conferences 5607629, International Institute of Social and Economic Sciences.
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    8. van Knippenberg, Daan & Mell, Julija N., 2016. "Past, present, and potential future of team diversity research: From compositional diversity to emergent diversity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 135-145.
    9. Brunetta, Federica & Marchegiani, Lucia & Peruffo, Enzo, 2020. "When birds of a feather don't flock together: Diversity and innovation outcomes in international R&D collaborations," Journal of Business Research, Elsevier, vol. 114(C), pages 436-445.
    10. Resick, Christian J. & Murase, Toshio & Randall, Kenneth R. & DeChurch, Leslie A., 2014. "Information elaboration and team performance: Examining the psychological origins and environmental contingencies," Organizational Behavior and Human Decision Processes, Elsevier, vol. 124(2), pages 165-176.
    11. Letian Zhang, 2020. "An Institutional Approach to Gender Diversity and Firm Performance," Organization Science, INFORMS, vol. 31(2), pages 439-457, March.
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    14. Autrey, Romana L. & Bauer, Tim D. & Jackson, Kevin E. & Klevsky, Elena, 2019. "Deploying “connectors”: A control to manage employee turnover intentions?," Accounting, Organizations and Society, Elsevier, vol. 79(C).
    15. Nadežda Jankelová & Zuzana Joniaková & Katarína Procházková & Jana Blštáková, 2020. "Diversity Management as a Tool for Sustainable Development of Health Care Facilities," Sustainability, MDPI, vol. 12(13), pages 1-22, June.
    16. Yee, Rachel W.Y. & Miquel-Romero, Maria-Jose & Cruz-Ros, Sonia, 2020. "Work-life management for workforce maintenance: A qualitative comparative study," Journal of Business Research, Elsevier, vol. 121(C), pages 329-337.
    17. Abdullah Abdulmohsen Alfalih, 2022. "How to Develop Diversity Management Competencies in the Private Sector in Saudi Arabia," SAGE Open, , vol. 12(2), pages 21582440221, June.
    18. Nadežda Jankelová & Zuzana Skorková & Zuzana Joniaková & Ildikó Némethová, 2021. "A Diverse Organizational Culture and Its Impact on Innovative Work Behavior of Municipal Employees," Sustainability, MDPI, vol. 13(6), pages 1-16, March.
    19. Hoever, Inga J. & Betancourt, Nathan E. & Chen, Guoquan & Zhou, Jing, 2023. "How others light the creative spark: Low power accentuates the benefits of diversity for individual inspiration and creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 176(C).
    20. Mohsin Bashir & Ammarah Hameed & Muhammad Waseem Bari & Raza Ullah, 2021. "The Impact of Age-Diverse Workforce on Organization Performance: Mediating Role of Job Crafting," SAGE Open, , vol. 11(1), pages 21582440219, March.
    21. Stankiewicz Katarzyna & Ziemiański Paweł, 2015. "To Work or Not to Work… in a Multicultural Team?," Journal of Intercultural Management, Sciendo, vol. 7(4), pages 101-112, December.
    22. Joep Hofhuis & Karen Zee & Sabine Otten, 2015. "Measuring employee perception on the effects of cultural diversity at work: development of the Benefits and Threats of Diversity Scale," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(1), pages 177-201, January.
    23. Zhu, Peiyu & Miao, Xiaoming & Jin, Shumo & Moehler, Robert, 2023. "Transactive memory system, boundary-spanning search and business model innovation: the moderating role of environmental dynamism," Technovation, Elsevier, vol. 128(C).
    24. Tikas, Gaurav Dilip, 2023. "Team innovation capability: Scale development and validation," Technovation, Elsevier, vol. 126(C).

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