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Information elaboration and team performance: Examining the psychological origins and environmental contingencies

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  • Resick, Christian J.
  • Murase, Toshio
  • Randall, Kenneth R.
  • DeChurch, Leslie A.

Abstract

Information elaboration enables functionally diverse teams to transform their breadth of knowledge resources into actionable solutions to complex problems. The current study advances information elaboration theory and research in two ways. First, we identify how team ability and social motivation composition characteristics provide the psychological origins of complex information processing efforts. Second, we identify environmental turbulence as an important boundary condition, clarifying when information elaboration benefits team performance and when it does not. These ideas were tested in a sample of 4-person self-managed teams (N=68) which were functionally diverse and performed a cooperative strategic decision-making task. Results indicate that cognitive ability equips teams with the “can do” ability for complex elaboration efforts through emergent team mental models, whereas low preferences for self-reliance provide the “will do” motivation for in-depth information exchange through collective leadership. In turn, teams benefited from information elaboration in turbulent but not stable environments.

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  • Resick, Christian J. & Murase, Toshio & Randall, Kenneth R. & DeChurch, Leslie A., 2014. "Information elaboration and team performance: Examining the psychological origins and environmental contingencies," Organizational Behavior and Human Decision Processes, Elsevier, vol. 124(2), pages 165-176.
    • Handle: RePEc:eee:jobhdp:v:124:y:2014:i:2:p:165-176
    DOI: 10.1016/j.obhdp.2014.03.005
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    3. Hans van Dijk & Bertolt Meyer & Marloes van Engen, 2018. "If it doesn’t help, it doesn’t hurt? Information elaboration harms the performance of gender-diverse teams when attributions of competence are inaccurate," PLOS ONE, Public Library of Science, vol. 13(7), pages 1-23, July.
    4. Christian, Jessica Siegel & Christian, Michael S. & Pearsall, Matthew J. & Long, Erin C., 2017. "Team adaptation in context: An integrated conceptual model and meta-analytic review," Organizational Behavior and Human Decision Processes, Elsevier, vol. 140(C), pages 62-89.
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    6. Pillay, Nashita & Park, Guihyun & Kim, Ye Kang & Lee, Sujin, 2020. "Thanks for your ideas: Gratitude and team creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 156(C), pages 69-81.
    7. Marlow, Shannon L. & Lacerenza, Christina N. & Paoletti, Jensine & Burke, C. Shawn & Salas, Eduardo, 2018. "Does team communication represent a one-size-fits-all approach?: A meta-analysis of team communication and performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 144(C), pages 145-170.

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