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Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study

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  • Zhou, Qin
  • Martinez, Luis F.
  • Ferreira, Aristides I.
  • Rodrigues, Piedade

Abstract

Integrating the social informational processing perspective and conservation of resources theory, we proposed and examined the impact of supervisor support and role ambiguity on productivity associated with presenteeism and the mediating effect of role ambiguity on the link between supervisor support and productivity associated with presenteeism. The results based on the longitudinal data from 99 employees from an IT consulting company showed that role ambiguity was negatively related to productivity associated with presenteeism (SPS-6). In contrast, supervisor support indirectly influenced productivity associated with presenteeism via reducing role ambiguity.

Suggested Citation

  • Zhou, Qin & Martinez, Luis F. & Ferreira, Aristides I. & Rodrigues, Piedade, 2016. "Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study," Journal of Business Research, Elsevier, vol. 69(9), pages 3380-3387.
    • Handle: RePEc:eee:jbrese:v:69:y:2016:i:9:p:3380-3387
    DOI: 10.1016/j.jbusres.2016.02.006
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    3. Beatrice Brunner & Ivana Igic & Anita C. Keller & Simon Wieser, 2019. "Who gains the most from improving working conditions? Health-related absenteeism and presenteeism due to stress at work," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 20(8), pages 1165-1180, November.
    4. Liyuan Wang & Tianyi Xie, 2023. "Double-Edged Sword Effect of Flexible Work Arrangements on Employee Innovation Performance: From the Demands–Resources–Individual Effects Perspective," Sustainability, MDPI, vol. 15(13), pages 1-27, June.
    5. Jianwei Deng & Yuangeng Guo & Hubin Shi & Yongchuang Gao & Xuan Jin & Yexin Liu & Tianan Yang, 2020. "Effect of Discrimination on Presenteeism among Aging Workers in the United States: Moderated Mediation Effect of Positive and Negative Affect," IJERPH, MDPI, vol. 17(4), pages 1-19, February.
    6. Beini Liu & Qiang Lu & Yue Zhao & Jing Zhan, 2020. "Can the Psychosocial Safety Climate Reduce Ill-Health Presenteeism? Evidence from Chinese Healthcare Staff under a Dual Information Processing Path Lens," IJERPH, MDPI, vol. 17(8), pages 1-17, April.
    7. Yun Guo & Guobao Xiong & Kang-Hwa Shaw & Jianqiao Liao & Zeyu Zhang & Feng Yi, 2023. "Why Does Developmental Feedback Foster Employee Job Performance? The Mediating Role of Job Crafting," SAGE Open, , vol. 13(3), pages 21582440231, July.
    8. Sanjay Kumar Singh & Shlomo Y. Tarba & Geoffrey Wood & Nikos Bozionelos & Manlio del Giudice & Vijay Pereira & Hengky Latan, 2022. "Adjustment and work outcomes of self-initiated expatriates in the United Arab Emirates," Post-Print hal-04325598, HAL.
    9. Merce Mach & Aristides I Ferreira & Luis F Martinez & Antonina Lisowskaia & Grace K Dagher & Amalia R Perez-Nebra, 2018. "Working conditions in hospitals revisited: A moderated-mediated model of job context and presenteeism," PLOS ONE, Public Library of Science, vol. 13(10), pages 1-15, October.
    10. Alison Edgley, 2021. "Maternal presenteeism: Theorizing the importance for working mothers of “being there” for their children beyond infancy," Gender, Work and Organization, Wiley Blackwell, vol. 28(3), pages 1023-1039, May.
    11. Francisco Rodríguez-Cifuentes & Samuel Fernández-Salinero & Juan Antonio Moriano & Gabriela Topa, 2020. "Presenteeism, Overcommitment, Workplace Bullying, and Job Satisfaction: A Moderated Mediation Relationship," IJERPH, MDPI, vol. 17(22), pages 1-13, November.
    12. Luo Lu & Cary L. Cooper, 2022. "Sickness Presenteeism as a Link between Long Working Hours and Employees’ Outcomes: Intrinsic and Extrinsic Motivators as Resources," IJERPH, MDPI, vol. 19(4), pages 1-16, February.
    13. Ana Martínez-Díaz & Miguel A. Mañas-Rodríguez & Pedro A. Díaz-Fúnez & José M. Aguilar-Parra, 2021. "Leading the Challenge: Leader Support Modifies the Effect of Role Ambiguity on Engagement and Extra-Role Behaviors in Public Employees," IJERPH, MDPI, vol. 18(16), pages 1-14, August.
    14. Lixin Chen & Qingxiong Weng, 2023. "Authoritarian-Benevolent Leadership and Employee Behaviors: An Examination of the Role of LMX Ambivalence," Journal of Business Ethics, Springer, vol. 186(2), pages 425-443, August.
    15. Singh, Sanjay Kumar & Tarba, Shlomo Y. & Wood, Geoffrey & Bozionelos, Nikos & Del Giudice, Manlio & Pereira, Vijay & Latan, Hengky, 2022. "Adjustment and work outcomes of self-initiated expatriates in the United Arab Emirates: Development and testing of a model," Journal of International Management, Elsevier, vol. 28(3).
    16. Beini Liu & Qiang Lu, 2020. "Creating a Sustainable Workplace Environment: Influence of Workplace Safety Climate on Chinese Healthcare Employees’ Presenteeism from the Perspective of Affect and Cognition," Sustainability, MDPI, vol. 12(6), pages 1-17, March.

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