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Why Does Developmental Feedback Foster Employee Job Performance? The Mediating Role of Job Crafting

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Listed:
  • Yun Guo
  • Guobao Xiong
  • Kang-Hwa Shaw
  • Jianqiao Liao
  • Zeyu Zhang
  • Feng Yi

Abstract

As a kind of job characteristic, feedback often occurs in the organization in order to improve employee performance. Based on leadership identity theory, this study developed a conceptual model involving supervisor developmental feedback, job crafting and job performance. the authors then targeted a large manufacturing enterprise in Hunan, China, obtaining 337 valid data using an on-site questionnaire survey. The data was analyzed using a hierarchical linear regression method, showing that supervisor developmental feedback was positively related to job crafting and employee job performance, and this job crafting was positively associated with employee job performance and partially mediated the relationship between supervisor developmental feedback and employee job performance. Managerial implications and directions for further research are discussed.

Suggested Citation

  • Yun Guo & Guobao Xiong & Kang-Hwa Shaw & Jianqiao Liao & Zeyu Zhang & Feng Yi, 2023. "Why Does Developmental Feedback Foster Employee Job Performance? The Mediating Role of Job Crafting," SAGE Open, , vol. 13(3), pages 21582440231, July.
    • Handle: RePEc:sae:sagope:v:13:y:2023:i:3:p:21582440231185523
    DOI: 10.1177/21582440231185523
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    References listed on IDEAS

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    1. Xia Tiantian & Zhang Zhenduo & Xiao Huan & Xiu Jing & Jia Wentong, 2021. "The Curvilinear Relationship Between Job Control and Voice: Role of Emotional Resistance to Change and Supervisor Developmental Feedback," SAGE Open, , vol. 11(2), pages 21582440211, June.
    2. Zhou, Qin & Martinez, Luis F. & Ferreira, Aristides I. & Rodrigues, Piedade, 2016. "Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study," Journal of Business Research, Elsevier, vol. 69(9), pages 3380-3387.
    3. Shunlin Wang & Xiangqian Zhang, 2022. "Impact mechanism of supervisor developmental feedback on employee workplace learning," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(1), pages 219-227, January.
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