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Using Neural Networks to Understand Service Risk in the Holiday Product

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  • Mitchell, Vincent-Wayne
  • Davies, Fiona
  • Moutinho, Luiz
  • Vassos, Vassiliades

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  • Mitchell, Vincent-Wayne & Davies, Fiona & Moutinho, Luiz & Vassos, Vassiliades, 1999. "Using Neural Networks to Understand Service Risk in the Holiday Product," Journal of Business Research, Elsevier, vol. 46(2), pages 167-180, October.
    • Handle: RePEc:eee:jbrese:v:46:y:1999:i:2:p:167-180
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    References listed on IDEAS

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    1. Dasgupta, Chanda Ghose & Dispensa, Gary S. & Ghose, Sanjoy, 1994. "Comparing the predictive performance of a neural network model with some traditional market response models," International Journal of Forecasting, Elsevier, vol. 10(2), pages 235-244, September.
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    4. Peter, J Paul & Tarpey, Lawrence X, Sr, 1975. "A Comparative Analysis of Three Consumer Decision Strategies," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 2(1), pages 29-37, June.
    5. Greatorex, M. & Mitchell, V. W., 1994. "Modelling consumer risk reduction preferences from perceived loss data," Journal of Economic Psychology, Elsevier, vol. 15(4), pages 669-685, December.
    6. Budescu, David V. & Wallsten, Thomas S., 1985. "Consistency in interpretation of probabilistic phrases," Organizational Behavior and Human Decision Processes, Elsevier, vol. 36(3), pages 391-405, December.
    7. Derbaix, C., 1983. "Perceived risk and risk relievers: An empirical investigation," Journal of Economic Psychology, Elsevier, vol. 3(1), pages 19-38.
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    Cited by:

    1. Yi-Wei Zhang & Jeong-Gil Choi & Armigon Ravshanovich Akhmedov, 2021. "The Impacts of Perceived Risks on Information Search and Risk Reduction Strategies: A Study of the Hotel Industry during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(21), pages 1-17, November.
    2. Sang Soo Kim, 2020. "Purchase Intention in the Online Open Market: Do Concerns for E-Commerce Really Matter?," Sustainability, MDPI, vol. 12(3), pages 1-21, January.
    3. Fuchs, Galia & Reichel, Arie, 2011. "An exploratory inquiry into destination risk perceptions and risk reduction strategies of first time vs. repeat visitors to a highly volatile destination," Tourism Management, Elsevier, vol. 32(2), pages 266-276.
    4. Md. Kamrul Hasan & Ahmed Rageh Ismail & MD. Faridul Islam, 2017. "Tourist risk perceptions and revisit intention: A critical review of literature," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1412874-141, January.
    5. Chia-Nan Wang & Dinh-Chien Dang & Nguyen Van Thanh, 2018. "A Study on Factors of the E-Purchasing Product Intention toward a Dynamic Vietnamese Internet Shopping," International Journal of Economics and Finance, Canadian Center of Science and Education, vol. 10(10), pages 121-121, October.
    6. Phillips, Paul & Zigan, Krystin & Santos Silva, Maria Manuela & Schegg, Roland, 2015. "The interactive effects of online reviews on the determinants of Swiss hotel performance: A neural network analysis," Tourism Management, Elsevier, vol. 50(C), pages 130-141.
    7. Wang, Jie & Liu-Lastres, Bingjie & Ritchie, Brent W. & Mills, Deborah J., 2019. "Travellers' self-protections against health risks: An application of the full Protection Motivation Theory," Annals of Tourism Research, Elsevier, vol. 78(C), pages 1-1.
    8. Pueschel, Julia & Chamaret, Cécile & Parguel, Béatrice, 2017. "Coping with copies: The influence of risk perceptions in luxury counterfeit consumption in GCC countries," Journal of Business Research, Elsevier, vol. 77(C), pages 184-194.
    9. Adam, Issahaku, 2015. "Backpackers' risk perceptions and risk reduction strategies in Ghana," Tourism Management, Elsevier, vol. 49(C), pages 99-108.
    10. Bo-Hyun Seong & Youngseok Choi & Hyojin Kim, 2021. "Influential Factors for Sustainable Intention to Visit a National Park during COVID-19: The Extended Theory of Planned Behavior with Perception of Risk and Coping Behavior," IJERPH, MDPI, vol. 18(24), pages 1-17, December.
    11. Han, So Yeon & Chang, Younghoon & Wong, Siew Fan & Chong, Hon Qui & Lee, Sangman, 2015. "Uncertainty mitigation in online ticketing purchase: The moderating effect of analytics information," 2015 Regional ITS Conference, Los Angeles 2015 146315, International Telecommunications Society (ITS).
    12. Mohammad Shabib Khasawneh & Ashraf Mohammad Alfandi, 2019. "Determining behaviour intentions from the overall destination image and risk perception," Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, vol. 25(2), pages 355-375, December.
    13. Choi, Miju & Law, Rob & Heo, Cindy Yoonjoung, 2016. "Shopping destinations and trust – Tourist attitudes: Scale development and validation," Tourism Management, Elsevier, vol. 54(C), pages 490-501.
    14. Bo-Hyun Seong & Chang-Yu Hong, 2021. "Does Risk Awareness of COVID-19 Affect Visits to National Parks? Analyzing the Tourist Decision-Making Process Using the Theory of Planned Behavior," IJERPH, MDPI, vol. 18(10), pages 1-14, May.
    15. Hossein Nasiri Zarandi & Fereshteh Lotfizadeh, 2016. "The Influence of Cognitive Innovativeness on the Behavior and Style of Consumer Adoption: Implications for Electronic-Banking Service Adoption," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 8(5), pages 90-103, October.
    16. Nahid Malazizi & Habib Alipour & Hossein Olya, 2018. "Risk Perceptions of Airbnb Hosts: Evidence from a Mediterranean Island," Sustainability, MDPI, vol. 10(5), pages 1-23, April.
    17. Lo, Iris Sheungting & McKercher, Bob & Lo, Ada & Cheung, Catherine & Law, Rob, 2011. "Tourism and online photography," Tourism Management, Elsevier, vol. 32(4), pages 725-731.
    18. Banik, Shanta, 2021. "Exploring the involvement-patronage link in the phygital retail experiences," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).

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