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Diverse effects of diversity: Disaggregating effects of diversity in global virtual teams

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  • Taras, Vas
  • Baack, Daniel
  • Caprar, Dan
  • Dow, Douglas
  • Froese, Fabian
  • Jimenez, Alfredo
  • Magnusson, Peter

Abstract

Global Virtual Team (GVT) member diversity provides many advantages but also poses many challenges. Diversity comes in different forms that each has different effects on GVT dynamics and performance. Past research typically explored the effect of only one type of diversity at a time. Using multi-source, multi-wave data from 5728 individuals working in 804 consulting project GVTs, the present study is unique in that it explores and compares the effects of different forms of team member diversity on different aspects of GVT effectiveness in a single sample. It proposes a refined theoretical model that differentiates between the effects of personal versus contextual diversity and articulates how these distinct forms of diversity affect different aspects of GVT effectiveness (i.e., task outcomes versus psychological outcomes). The results reveal that (1) team member diversity in general has a substantial effect on GVT effectiveness; (2) contextual diversity has a positive effect on task outcomes; and (3) personal diversity has a negative effect on psychological outcomes. Implications for practice and future research are discussed.

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  • Taras, Vas & Baack, Daniel & Caprar, Dan & Dow, Douglas & Froese, Fabian & Jimenez, Alfredo & Magnusson, Peter, 2019. "Diverse effects of diversity: Disaggregating effects of diversity in global virtual teams," Journal of International Management, Elsevier, vol. 25(4).
    • Handle: RePEc:eee:intman:v:25:y:2019:i:4:s1075425317304878
    DOI: 10.1016/j.intman.2019.100689
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    3. Gilli, Katharina & Veglio, Valerio & Gunkel, Marjaana & Taras, Vas, 2022. "In search of the Holy Grail in global virtual teams: The mediating role of satisfaction on performance outcomes," Journal of Business Research, Elsevier, vol. 146(C), pages 325-337.
    4. Arnold Pabian & Barbara Pabian, 2021. "Collaboration with Foreigners in International Employee Teams from the Perspective of the Young Generation," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 291-305.
    5. Tavoletti, Ernesto & Stephens, Robert D. & Taras, Vas & Dong, Longzhu, 2022. "Nationality biases in peer evaluations: The country-of-origin effect in global virtual teams," International Business Review, Elsevier, vol. 31(2).
    6. Vuchkovski, Davor & Zalaznik, Maja & Mitręga, Maciej & Pfajfar, Gregor, 2023. "A look at the future of work: The digital transformation of teams from conventional to virtual," Journal of Business Research, Elsevier, vol. 163(C).
    7. Presbitero, Alfred, 2021. "Communication accommodation within global virtual team: The influence of cultural intelligence and the impact on interpersonal process effectiveness," Journal of International Management, Elsevier, vol. 27(1).
    8. Presbitero, Alfred, 2020. "Foreign language skill, anxiety, cultural intelligence and individual task performance in global virtual teams: A cognitive perspective," Journal of International Management, Elsevier, vol. 26(2).
    9. Zaidman, Nurit & Cohen, Hilla, 2020. "Micro-dynamics of stress and coping with cultural differences in high tech global teams," Journal of International Management, Elsevier, vol. 26(3).
    10. Fabian Jintae Froese & Sebastian Stoermer & B Sebastian Reiche & Sebastian Klar, 2021. "Best of both worlds: How embeddedness fit in the host unit and the headquarters improve repatriate knowledge transfer," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(7), pages 1331-1349, September.
    11. Dana Minbaeva & Stacey Fitzsimmons & Chris Brewster, 2021. "Beyond the double-edged sword of cultural diversity in teams: Progress, critique, and next steps," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(1), pages 45-55, February.
    12. Tavoletti, Ernesto & Bernhard, Theresa & Dong, Longzhu & Taras, Vas, 2023. "Peer performance evaluations in global virtual teams: A longitudinal analysis of surface- and deep-level attributes," Journal of International Management, Elsevier, vol. 29(3).
    13. Davaei, Mahboobeh & Gunkel, Marjaana & Veglio, Valerio & Taras, Vas, 2022. "The influence of cultural intelligence and emotional intelligence on conflict occurrence and performance in global virtual teams," Journal of International Management, Elsevier, vol. 28(4).
    14. Günter K Stahl & Martha L Maznevski, 2021. "Unraveling the effects of cultural diversity in teams: A retrospective of research on multicultural work groups and an agenda for future research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(1), pages 4-22, February.
    15. Jolanta Maj, 2023. "Influence of Inclusive Work Environment and Perceived Diversity on Job Satisfaction: Evidence from Poland," Central European Business Review, Prague University of Economics and Business, vol. 2023(4), pages 105-122.
    16. Olsen, Jesse E. & Gahan, Peter & Adamovic, Mladen & Choi, Daejeong & Harley, Bill & Healy, Joshua & Theilacker, Max, 2022. "When the Minority Rules: Leveraging Difference While Facilitating Congruence for Cultural Minority Senior Leaders," Journal of International Management, Elsevier, vol. 28(2).
    17. Richter, Nicole Franziska & Martin, Jonathan & Hansen, Sofie V. & Taras, Vasyl & Alon, Ilan, 2021. "Motivational configurations of cultural intelligence, social integration, and performance in global virtual teams," Journal of Business Research, Elsevier, vol. 129(C), pages 351-367.
    18. Knein, Ernesto & Greven, Andrea & Bendig, David & Brettel, Malte, 2020. "Culture and cross-functional coopetition: The interplay of organizational and national culture," Journal of International Management, Elsevier, vol. 26(2).

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