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Software product evolution for Intellectual Capital Management: The case of Meta4 PeopleNet

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  • Colomo-Palacios, Ricardo
  • Fernandes, Eduardo
  • Soto-Acosta, Pedro
  • Sabbagh, Marc

Abstract

Software must evolve in order to adapt to new demands and scenarios. In the case of packaged software that can be customized, this evolution implies the maintenance of both out-of-the-box and customized functionality alike. New user interface technologies provide a way to interact with applications that software vendors are forced to incorporate in order to meet new user and market requirements. Packaged software vendors are facing software evolution processes in order to attract more customers and conserve the existing ones. This case analysis describes the evolution of packaged software, Meta4 PeopleNet, towards the addiction of Rich Internet Applications features to a Human and Intellectual Capital Management tool. The findings and lessons learned presented in this case study provide useful insights for packaged software vendors facing software product evolution.

Suggested Citation

  • Colomo-Palacios, Ricardo & Fernandes, Eduardo & Soto-Acosta, Pedro & Sabbagh, Marc, 2011. "Software product evolution for Intellectual Capital Management: The case of Meta4 PeopleNet," International Journal of Information Management, Elsevier, vol. 31(4), pages 395-399.
    • Handle: RePEc:eee:ininma:v:31:y:2011:i:4:p:395-399
    DOI: 10.1016/j.ijinfomgt.2011.04.001
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    References listed on IDEAS

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    Cited by:

    1. Thurasamy Ramayah & Mohammad Falahat & Pedro Soto‐Acosta, 2022. "Effects of corporate social responsibility on employee commitment and corporate reputation: Evidence from a transitional economy," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(6), pages 2006-2015, November.
    2. Colomo-Palacios, Ricardo & Fernandes, Eduardo & Soto-Acosta, Pedro & Larrucea, Xabier, 2018. "A case analysis of enabling continuous software deployment through knowledge management," International Journal of Information Management, Elsevier, vol. 40(C), pages 186-189.
    3. Lucio-Nieto, Teresa & Colomo-Palacios, Ricardo & Soto-Acosta, Pedro & Popa, Simona & Amescua-Seco, Antonio, 2012. "Implementing an IT service information management framework: The case of COTEMAR," International Journal of Information Management, Elsevier, vol. 32(6), pages 589-594.

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