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Pathways to program entry: Factors promoting entry and participation in veteran peer-support programs

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  • Turner, Natalie R.
  • Hardiman, Eric R.
  • Matteson, Amanda L.
  • Fletcher, Samantha

Abstract

Given the documented underutilization of community-based services by veterans, this study aims to identify factors promoting engagement in programs. Qualitative data from interviews with 154 veterans in peer support programs were analyzed to identify factors promoting program entry and participation. Findings confirm the importance of both internal and external factors for program engagement. Internal factors included feeling a sense of disconnection, dissatisfaction with other programs, emotional needs, concrete needs, and a desire to serve others. External factors included encouragement from others, program culture, and program climate. Implications for program development and evaluation are discussed. While much of the current literature on veterans focuses on individual characteristics promoting or impeding service use, this study provides insight into programmatic features such as culture and climate which foster participation and meaningful engagement. Ultimately, programs serving veterans need input and influence by veterans, and should emphasize peer support and other opportunities for social connection.

Suggested Citation

  • Turner, Natalie R. & Hardiman, Eric R. & Matteson, Amanda L. & Fletcher, Samantha, 2022. "Pathways to program entry: Factors promoting entry and participation in veteran peer-support programs," Evaluation and Program Planning, Elsevier, vol. 92(C).
    • Handle: RePEc:eee:epplan:v:92:y:2022:i:c:s0149718922000325
    DOI: 10.1016/j.evalprogplan.2022.102078
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    References listed on IDEAS

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    1. Willem Verbeke & Marco Volgering & Marco Hessels, 1998. "Exploring the Conceptual Expansion within the Field of Organizational Behaviour: Organizational Climate and Organizational Culture," Journal of Management Studies, Wiley Blackwell, vol. 35(3), pages 303-329, May.
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