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Equilibrium arrival times to a queue with order penalties

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  • Ravner, Liron

Abstract

Suppose customers need to choose when to arrive to a congested queue with some desired service at the end, provided by a single server that operates only during a certain time interval. We study a model where the customers incur not only congestion (waiting) costs but also penalties for their index of arrival. Arriving before other customers is desirable when the value of service decreases with every admitted customer. This may be the case for example when arriving at a concert or a bus with unmarked seats or going to lunch in a busy cafeteria. We provide game theoretic analysis of such queueing systems with a given number of customers, specifically we characterize the arrival process which constitutes a symmetric Nash equilibrium.

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  • Ravner, Liron, 2014. "Equilibrium arrival times to a queue with order penalties," European Journal of Operational Research, Elsevier, vol. 239(2), pages 456-468.
    • Handle: RePEc:eee:ejores:v:239:y:2014:i:2:p:456-468
    DOI: 10.1016/j.ejor.2014.06.005
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    Cited by:

    1. Ghosh, Souvik & Hassin, Refael, 2021. "Inefficiency in stochastic queueing systems with strategic customers," European Journal of Operational Research, Elsevier, vol. 295(1), pages 1-11.
    2. Sakuma, Yutaka & Masuyama, Hiroyuki & Fukuda, Emiko, 2020. "A discrete-time single-server Poisson queueing game: Equilibria simulated by an agent-based model," European Journal of Operational Research, Elsevier, vol. 283(1), pages 253-264.
    3. Ravner, Liron & Haviv, Moshe & Vu, Hai L., 2016. "A strategic timing of arrivals to a linear slowdown processor sharing system," European Journal of Operational Research, Elsevier, vol. 255(2), pages 496-504.
    4. Breinbjerg, Jesper & Østerdal, Lars Peter, 2017. "Equilibrium Arrival Times to Queues: The Case of Last-Come First-Serve Preemptive-Resume," Discussion Papers on Economics 3/2017, University of Southern Denmark, Department of Economics.
    5. Tang, Tie-Qiao & Zhang, Bo-Tao & Zhang, Jian & Wang, Tao, 2019. "Statistical analysis and modeling of pedestrian flow in university canteen during peak period," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 521(C), pages 29-40.
    6. Liron Ravner & Yutaka Sakuma, 2021. "Strategic arrivals to a queue with service rate uncertainty," Queueing Systems: Theory and Applications, Springer, vol. 97(3), pages 303-341, April.
    7. Jesper Breinbjerg & Trine Tornøe Platz & Lars Peter Østerdal, 2024. "Equilibrium arrivals to a last-come first-served preemptive-resume queue," Annals of Operations Research, Springer, vol. 336(3), pages 1551-1572, May.
    8. Liron Ravner & Jiesen Wang, 2023. "Estimating customer delay and tardiness sensitivity from periodic queue length observations," Queueing Systems: Theory and Applications, Springer, vol. 103(3), pages 241-274, April.
    9. Moshe Haviv & Liron Ravner, 2021. "A survey of queueing systems with strategic timing of arrivals," Queueing Systems: Theory and Applications, Springer, vol. 99(1), pages 163-198, October.
    10. Breinbjerg, Jesper, 2016. "Strategic Arrival Times to Queueing Systems," Discussion Papers on Economics 6/2016, University of Southern Denmark, Department of Economics.
    11. Breinbjerg, Jesper, 2017. "Equilibrium arrival times to queues with general service times and non-linear utility functions," European Journal of Operational Research, Elsevier, vol. 261(2), pages 595-605.
    12. Moshe Haviv & Liron Ravner, 2014. "Strategic timing of arrivals to a finite queue multi-server loss system," Discussion Paper Series dp675, The Federmann Center for the Study of Rationality, the Hebrew University, Jerusalem.
    13. Alon, Tzvi & Haviv, Moshe, 2022. "Discrete-time strategic job arrivals to a single machine with waiting and lateness penalties," European Journal of Operational Research, Elsevier, vol. 303(1), pages 480-486.

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