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Not such smart tourism? The concept of e-lienation

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  • Tribe, John
  • Mkono, Muchazondida

Abstract

The concept of alienation was adapted to tourism by MacCannell who identified it as a key feature of modernity and a strong driver of tourism where tourists seek to reconnect to authentic places and selves. Meanwhile the post-modern world has witnessed a revolution in Information and Communication Technology (ICT) especially in the realm of smart tourism where its advocates talk eagerly of the internet of everything. Such a totalising prospect demands serious review and this article fills a critical gap by conceptualising the idea of e-lienation as a specific form of alienation in ICT-enabled tourism. It combines philosophic questions of meaning, sociological theory and empirical research to demonstrate the meanings of e-lienation, its dimensions, causes, consequences and strategies of resistance.

Suggested Citation

  • Tribe, John & Mkono, Muchazondida, 2017. "Not such smart tourism? The concept of e-lienation," Annals of Tourism Research, Elsevier, vol. 66(C), pages 105-115.
    • Handle: RePEc:eee:anture:v:66:y:2017:i:c:p:105-115
    DOI: 10.1016/j.annals.2017.07.001
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    10. Gonzalo Díaz-Meneses & Miriam Estupinán-Ojeda, 2022. "The Outbreak of Digital Detox Motives and Their Public Health Implications for Holiday Destinations," IJERPH, MDPI, vol. 19(3), pages 1-24, January.
    11. Shang, Ziye & Pan, Yu, 2024. "Subdivisions and causes of alienated travel experience," Annals of Tourism Research, Elsevier, vol. 105(C).
    12. Cuomo, Maria Teresa & Tortora, Debora & Foroudi, Pantea & Giordano, Alex & Festa, Giuseppe & Metallo, Gerardino, 2021. "Digital transformation and tourist experience co-design: Big social data for planning cultural tourism," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    13. Sterchele, Davide, 2020. "Memorable tourism experiences and their consequences: An interaction ritual (IR) theory approach," Annals of Tourism Research, Elsevier, vol. 81(C).
    14. Canavan, Brendan & McCamley, Claire, 2021. "Negotiating authenticity: Three modernities," Annals of Tourism Research, Elsevier, vol. 88(C).
    15. Cai, Wenjie & Cohen, Scott A. & Tribe, John, 2019. "Harmony rules in Chinese backpacker groups," Annals of Tourism Research, Elsevier, vol. 75(C), pages 120-130.
    16. Rickly, Jillian M., 2022. "A review of authenticity research in tourism: Launching the Annals of Tourism Research Curated Collection on authenticity," Annals of Tourism Research, Elsevier, vol. 92(C).
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    19. Mkono, Mucha, 2020. "Eco-hypocrisy and inauthenticity: Criticisms and confessions of the eco-conscious tourist/traveller," Annals of Tourism Research, Elsevier, vol. 84(C).

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