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The pursuit of virtual happiness: Exploring the social media experience across generations

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  • Berezan, Orie
  • Krishen, Anjala S.
  • Agarwal, Shaurya
  • Kachroo, Pushkin

Abstract

Social media environments can transform and reinforce life experiences, influencing self-concept and providing happiness. The goal of this research is to examine social media networking as an experiential phenomenon, wherein consumers pursue virtual happiness by satisfying the self-determination theory (SDT) needs of relatedness, competence, and autonomy. Beginning with the memory connection to self-concept, the study proposes an experiential outcome circle for social media to virtual happiness. A circle depicts the idea that self-concept motivates social media behavior, which influences the self-concept. Happiness, or affect balance, is a potential outcome of this connection. The study analyzes n=504 social media networking participants using generational cohorts with fuzzy set qualitative comparative analysis (fsQCA). This study suggests the metaphors for each generation based on the following SDT recipes: (1) “we” for generation Y with relatedness and competence, (2) “me” for generation X, with autonomy and competence, and (3) “be” for baby boomers with competence.

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  • Berezan, Orie & Krishen, Anjala S. & Agarwal, Shaurya & Kachroo, Pushkin, 2018. "The pursuit of virtual happiness: Exploring the social media experience across generations," Journal of Business Research, Elsevier, vol. 89(C), pages 455-461.
  • Handle: RePEc:eee:jbrese:v:89:y:2018:i:c:p:455-461
    DOI: 10.1016/j.jbusres.2017.11.038
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    15. Garner, Benjamin & Thornton, Corliss & Luo Pawluk, Anita & Mora Cortez, Roberto & Johnston, Wesley & Ayala, Cesar, 2022. "Utilizing text-mining to explore consumer happiness within tourism destinations," Journal of Business Research, Elsevier, vol. 139(C), pages 1366-1377.
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    18. Krishen, Anjala S. & Dwivedi, Yogesh K. & Bindu, N. & Kumar, K. Satheesh, 2021. "A broad overview of interactive digital marketing: A bibliometric network analysis," Journal of Business Research, Elsevier, vol. 131(C), pages 183-195.
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    20. Anjala S. Krishen & Maria Petrescu, 2018. "Analytics from our scholarly closets: the connections between data, information, and knowledge," Journal of Marketing Analytics, Palgrave Macmillan, vol. 6(1), pages 1-5, March.
    21. Gentina, Elodie & Chen, Rui & Yang, Zhiyong, 2021. "Development of theory of mind on online social networks: Evidence from Facebook, Twitter, Instagram, and Snapchat," Journal of Business Research, Elsevier, vol. 124(C), pages 652-666.
    22. Zheng, Lu & Li, Yongfa, 2024. "Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).

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