IDEAS home Printed from https://ideas.repec.org/a/aes/amfeco/v22y2020ispecial14p1283.html
   My bibliography  Save this article

Correlation of Trust and Work Engagement: a Modern Organizational Approach

Author

Listed:
  • Ana Nesic

    (University of Novi Sad, Novi Sad, Serbia)

  • Slavica Mitrovic Veljkovic,

    (University of Novi Sad, Novi Sad, Serbia)

  • Maja Mesko

    (University of Primorska, Koper and University of Maribor, Maribor, Slovenia)

  • Tine Bertoncel

    (University of Primorska, Koper, Slovenia)

Abstract

In modern organizations, in which changes are happening faster and more unpredictably, employees are gaining a more complex role and increasing importance. New approaches to employee insight, based on the heavy work investment concept (HWI), bring together different theoretical and practical approaches that attempt to explain the causes and consequences of certain organizational behaviors. The fundamental issue is determining whether engagement and trust, remain two of the critical factors of an organizations success, or are their roles in effectively organized systems significantly changed or reduced. This research aims to establish a correlation between trust and work engagement in on 787 respondents from 16 organizations in Serbia. Trust in organizations is measured through the dimensions of benevolence, integrity, competence and predictability. Engagement of employees is measured through the dimensions of energy, dedication and absorption. The results showed a significant correlation between dimensions of trust: benevolence/integrity and competence, with all work engagement dimensions. The strongest correlation is established between the trust dimension of benevolence/integrity and the work engagement dimension – energy. The significance of the research is reflected in the elucidation of behavioral factors of employees in organizations burdened with transitional changes

Suggested Citation

  • Ana Nesic & Slavica Mitrovic Veljkovic, & Maja Mesko & Tine Bertoncel, 2020. "Correlation of Trust and Work Engagement: a Modern Organizational Approach," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(Special 1), pages 1283-1283, November.
    • Handle: RePEc:aes:amfeco:v:22:y:2020:i:special14:p:1283
    as

    Download full text from publisher

    File URL: http://www.amfiteatrueconomic.ro/temp/Article_2963.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Macey, William H. & Schneider, Benjamin, 2008. "The Meaning of Employee Engagement," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 3-30, March.
    2. Aharon Tziner & Carmen Buzea & Edna Rabenu & Or Shkoler & Camelia Truta, 2019. "Understanding the Relationship Between Antecedents of Heavy Work Investment (HWI) and Burnout," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 21(50), pages 153-153, February.
    3. Franci Cirkvencic & Tine Bertoncel & Andrej Bertoncelj & Maja Meško, 2017. "Analysis of Relative Prosperity in Romania and Slovenia Using the Being-Loving-Having Model," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(46), pages 822-822, August.
    4. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    5. Williamson, Oliver E, 1993. "Calculativeness, Trust, and Economic Organization," Journal of Law and Economics, University of Chicago Press, vol. 36(1), pages 453-486, April.
    6. Vasile Dinu, 2016. "The constraints to the economic development in the former socialist EU countries from the Central and Eastern Europe," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 18(43), pages 499-499, August.
    7. Or Shkoler & Aharon Tziner, 2020. "Leadership Styles as Predictors of Work Attitudes: A Moderated–Mediation Link," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(53), pages 164-164, February.
    8. Vasja Roblek & Mirjana Pejic Bach & Maja Mesko & Tine Bertoncel, 2020. "Best Practices of the Social Innovations in the Framework of the E-Government Evolution," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(53), pages 275-275, February.
    9. repec:aud:audfin:v:21:y:2019:i:50:p:153 is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Adnan Ahmed Sheikh & Aneeq Inam & Anila Rubab & Usama Najam & Naeem Ahmad Rana & Hayat Muhammad Awan, 2019. "The Spiritual Role of a Leader in Sustaining Work Engagement: A Teacher-Perceived Paradigm," SAGE Open, , vol. 9(3), pages 21582440198, July.
    2. Frank Nana Kweku Otoo, 2022. "Human resource development and employee turnover intentions: The mediating role of employee engagement," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 4(4), pages 01-12, October.
    3. Tilahun Kidane Diko & Shabnam Saxena, 2023. "Antecedents and outcome of employee engagement: Empirical study of Ethiopian public higher education institutions," SN Business & Economics, Springer, vol. 3(8), pages 1-30, August.
    4. M. J. Maleka & C. M. Schultz & L. Hoek & L. Paul-Dachapalli & S. C. Ragadu, 2021. "Union Membership as a Moderator in the Relationship Between Living Wage, Job Satisfaction and Employee Engagement," The Indian Journal of Labour Economics, Springer;The Indian Society of Labour Economics (ISLE), vol. 64(3), pages 621-640, September.
    5. Batia Ben-Hador & Eyal Eckhaus & Galit Klein, 2021. "Personal Social Capital in Organizations: A New Scale to Assess Internal and External Personal Social Capital in Organizations," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 157(3), pages 1155-1177, October.
    6. Nasser Saad Al Kahtani & Sulphey M. M., 2022. "A Study on How Psychological Capital, Social Capital, Workplace Wellbeing, and Employee Engagement Relate to Task Performance," SAGE Open, , vol. 12(2), pages 21582440221, May.
    7. Woocheol Kim & Gohar Feroz Khan & Jacob Wood & Muhammad Tariq Mahmood, 2016. "Employee Engagement for Sustainable Organizations: Keyword Analysis Using Social Network Analysis and Burst Detection Approach," Sustainability, MDPI, vol. 8(7), pages 1-11, July.
    8. Ayman Alshaabani & Farheen Naz & Róbert Magda & Ildikó Rudnák, 2021. "Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    9. Francoise Contreras & Juan C. Espinosa & Gustavo A. Esguerra, 2020. "Could Personal Resources Influence Work Engagement and Burnout? A Study in a Group of Nursing Staff," SAGE Open, , vol. 10(1), pages 21582440199, January.
    10. Geetha Jose, 2012. "Satisfaction with HR Practices and Employee Engagement: A Social Exchange Perspective," Journal of Economics and Behavioral Studies, AMH International, vol. 4(7), pages 423-430.
    11. Nina Pološki Vokić & Tomislav Hernaus, 2015. "The triad of job satisfaction, work engagement and employee loyalty – The interplay among the concepts," EFZG Working Papers Series 1507, Faculty of Economics and Business, University of Zagreb.
    12. OSAYANDE, Festus & OKOLIE, Ugo Chuks, 2019. "Person-Job Fit And Employee Engagement In Edo State Secretariat, Benin City," Annals of Spiru Haret University, Economic Series, Universitatea Spiru Haret, vol. 19(4), pages 43-56.
    13. José M. Peiró & David Montesa & Aida Soriano & Malgorzata W. Kozusznik & Esther Villajos & Jorge Magdaleno & Nia Plamenova Djourova & Yarid Ayala, 2021. "Revisiting the Happy-Productive Worker Thesis from a Eudaimonic Perspective: A Systematic Review," Sustainability, MDPI, vol. 13(6), pages 1-27, March.
    14. Nikita Bosa & Trevor Ncamiso Mtetwa, 2023. "An investigation into the job Design of construction managers and its impact on employee engagement," Technium Social Sciences Journal, Technium Science, vol. 40(1), pages 288-298, February.
    15. Maria Luisa Giancaspro & Antonino Callea & Amelia Manuti, 2022. "“I Like It like That”: A Study on the Relationship between Psychological Capital, Work Engagement and Extra-Role Behavior," Sustainability, MDPI, vol. 14(4), pages 1-17, February.
    16. Urmila Rani Srivastava & Vandana Maurya, 2017. "Organizational and Individual Level Antecedents of Psychological Capital and its Associated Outcomes: Development of a Conceptual Framework," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 42(3), pages 205-236, August.
    17. Sabina Baniya Chhetri, 2017. "Antecedents and Consequences of Job Engagement: Empirical Study of Bank Employees," Business Perspectives and Research, , vol. 5(2), pages 167-179, July.
    18. Monje Amor, Ariadna & Abeal Vázquez, José Pablo & Faíña, José Andrés, 2020. "Transformational leadership and work engagement: Exploring the mediating role of structural empowerment," European Management Journal, Elsevier, vol. 38(1), pages 169-178.
    19. Zhou, Xing & Ma, Jianfeng & Dong, Xia, 2018. "Empowering supervision and service sabotage: A moderated mediation model based on conservation of resources theory," Tourism Management, Elsevier, vol. 64(C), pages 170-187.
    20. Sung-Hoon Ko & Yongjun Choi & Seung-Yoon Rhee & Tae Won Moon, 2018. "Social Capital and Organizational Citizenship Behavior: Double-Mediation of Emotional Regulation and Job Engagement," Sustainability, MDPI, vol. 10(10), pages 1-15, October.

    More about this item

    Keywords

    work engagement; trust; organization; HWI concept; employees; Serbia.;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • E24 - Macroeconomics and Monetary Economics - - Consumption, Saving, Production, Employment, and Investment - - - Employment; Unemployment; Wages; Intergenerational Income Distribution; Aggregate Human Capital; Aggregate Labor Productivity
    • J22 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Time Allocation and Labor Supply
    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:amfeco:v:22:y:2020:i:special14:p:1283. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Valentin Dumitru (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.