IDEAS home Printed from https://ideas.repec.org/a/aes/amfeco/v22y2020ispecial14p1243.html
   My bibliography  Save this article

The Influence of Heavy Work Investment on Work Outcomes in the Hospitality Industry in Serbia

Author

Listed:
  • Slobodan Cerovic

    (Singidunum University, Belgrade, Serbia)

  • Ivana Blesic

    (University of Novi Sad, Novi Sad, Serbia and South Ural State University, Chelyabinsk, Russia)

  • Jelena Tepavcevic

    (University of Novi Sad, Novi Sad, Serbia)

  • Svetlana Vukosav

    (University of Novi Sad, Novi Sad, Serbia)

  • Vuk Garaca

    (University of Novi Sad, Novi Sad, Serbia)

  • Milan Bradic

    (University of Novi Sad, Novi Sad, Serbia)

Abstract

HWI is a phenomenon influencing individuals, their families, workplaces and society. The phenomenon is evidently present, especially among hospitality employees. The model proposed in this study included two fundamental sub-dimensions of HWI (time and effort) and its relationship with antecedents and outcomes. Data was gathered from 180 hospitality employees (hotels and restaurants) in Serbia. Taking several previous types of research as a basis, HWI (Work Investment and Time Commitment) was used as a mediational mechanism between antecedents and work outcomes of HWI. Hypotheses tested the relationships between constructs as well as the mediational role of HWI between antecedents and work outcomes. The results showed that HWI-WI is a full mediator of the relationship between work engagement and turnover intention, workaholism-WE and job satisfaction, and between workaholism-WC and job satisfaction. In the case of HWI-TC, the full mediated effect was confirmed in a relationship between work engagement and intent to leave the organization, workaholism-WC and job satisfaction as well as between workaholism-WC and job burnout. Theoretical and practical implications are discussed in the study.

Suggested Citation

  • Slobodan Cerovic & Ivana Blesic & Jelena Tepavcevic & Svetlana Vukosav & Vuk Garaca & Milan Bradic, 2020. "The Influence of Heavy Work Investment on Work Outcomes in the Hospitality Industry in Serbia," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(Special 1), pages 1243-1243, November.
  • Handle: RePEc:aes:amfeco:v:22:y:2020:i:special14:p:1243
    as

    Download full text from publisher

    File URL: http://www.amfiteatrueconomic.ro/temp/Article_2961.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Hakan BOZ, & Özer YILMAZ, 2017. "An Eye Tracker Analysis Of The Influence Of Applicant Attractiveness On Employee Recruitment Process: A Neuromarketing Study," EcoForum, "Stefan cel Mare" University of Suceava, Romania, Faculty of Economics and Public Administration - Economy, Business Administration and Tourism Department., vol. 6(1), pages 1-30, January.
    2. Aharon Tziner & Carmen Buzea & Edna Rabenu & Or Shkoler & Camelia Truta, 2019. "Understanding the Relationship Between Antecedents of Heavy Work Investment (HWI) and Burnout," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 21(50), pages 153-153, February.
    3. Ronald Burke & Lisa Fiksenbaum, 2009. "Work Motivations, Work Outcomes, and Health: Passion Versus Addiction," Journal of Business Ethics, Springer, vol. 84(2), pages 257-263, January.
    4. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    5. Zopiatis, Anastasios & Constanti, Panayiotis & Theocharous, Antonis L., 2014. "Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus," Tourism Management, Elsevier, vol. 41(C), pages 129-140.
    6. Henry Kaiser, 1974. "An index of factorial simplicity," Psychometrika, Springer;The Psychometric Society, vol. 39(1), pages 31-36, March.
    7. repec:aud:audfin:v:21:y:2019:i:50:p:153 is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mihail Ovidiu Tănase & Răzvan Dina & Florin-Lucian Isac & Sergiu Rusu & Puiu Nistoreanu & Cosmin Nicolae Mirea, 2022. "Romanian Wine Tourism—A Paved Road or a Footpath in Rural Tourism?," Sustainability, MDPI, vol. 14(7), pages 1-24, March.
    2. Miroslav Pimić & Zoran D. Simonović & Nikola Radivojević & Iuliana Nicolae & Nikola V. Ćurčić, 2024. "Determinants of Hotel Business Success in Rural Areas of the Western Balkan Countries," Sustainability, MDPI, vol. 16(17), pages 1-17, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mader, Xana & Santos, Joana & Gonçalves, Gabriela, 2018. "Job Satisfaction In A Tourist Resort In Portugal," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 6(3), pages 314-325.
    2. Ayman Alshaabani & Farheen Naz & Róbert Magda & Ildikó Rudnák, 2021. "Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    3. Rožman Maja & Čančer Vesna, 2019. "Multidimensional model of managing older employees: The case of financial service companies in Slovenia," Croatian Review of Economic, Business and Social Statistics, Sciendo, vol. 5(2), pages 76-89, December.
    4. Edna Rabenu & Or Shkoler, 2022. "Heavy-Work Investment, Its Organizational Outcomes and Conditional Factors: A Contemporary Perspective over a Decade of Literature," Sustainability, MDPI, vol. 14(24), pages 1-19, December.
    5. Ciprian Obrad, 2020. "Constraints and Consequences of Online Teaching," Sustainability, MDPI, vol. 12(17), pages 1-23, August.
    6. Michael Beckmann & Matthias Kräkel, 2022. "Empowerment, Task Commitment, and Performance Pay," Journal of Labor Economics, University of Chicago Press, vol. 40(4), pages 889-938.
    7. Soane, Emma & Truss, Catherine & Alfes, Kerstin & Shantz, Amanda & Rees, Chris & Gatenby, Mark, 2012. "Development and application of a new measure of employee engagement: the ISA engagement scale," LSE Research Online Documents on Economics 63486, London School of Economics and Political Science, LSE Library.
    8. Xiaocong Yang & Kai Zhao & Xiaobo Tao & Eric Shiu, 2019. "Developing and Validating a Theory-Based Model of Crowdfunding Investment Intention—Perspectives from Social Exchange Theory and Customer Value Perspective," Sustainability, MDPI, vol. 11(9), pages 1-18, May.
    9. Ana Nesic & Slavica Mitrovic Veljkovic, & Maja Mesko & Tine Bertoncel, 2020. "Correlation of Trust and Work Engagement: a Modern Organizational Approach," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(Special 1), pages 1283-1283, November.
    10. Hyo Sun Jung & Kyung Hwa Seo & Hye Hyun Yoon, 2020. "The Importance of Leader Integrity on Family Restaurant Employees’ Engagement and Organizational Citizenship Behaviors: Exploring Sustainability of Employees’ Generational Differences," Sustainability, MDPI, vol. 12(6), pages 1-12, March.
    11. Lillemo, Shuling Chen, 2014. "Measuring the effect of procrastination and environmental awareness on households' energy-saving behaviours: An empirical approach," Energy Policy, Elsevier, vol. 66(C), pages 249-256.
    12. Xiaoxu Dong & Huawei Zhao & Tiancai Li, 2022. "The Role of Live-Streaming E-Commerce on Consumers’ Purchasing Intention regarding Green Agricultural Products," Sustainability, MDPI, vol. 14(7), pages 1-13, April.
    13. Simplice A. Asongu, 2019. "FDI in Selected Developing Countries: Evidence from Bundling and Unbundling Governance," Working Papers 19/057, European Xtramile Centre of African Studies (EXCAS).
    14. Asongu Simplice, 2014. "Fresh Patterns of Liberalization, Bank Return and Return Uncertainty in Africa," Working Papers of the African Governance and Development Institute. 14/004, African Governance and Development Institute..
    15. Sarel Gronum & John Steen & Martie-Louise Verreynne, 2016. "Business model design and innovation: Unlocking the performance benefits of innovation," Australian Journal of Management, Australian School of Business, vol. 41(3), pages 585-605, August.
    16. AHMED Umair & SHAH Saeed Abbas & QURESHI Muhammad Asif & SHAH Muzafar Hussain & KHUWAJA Faiz Muhammad, 2018. "Nurturing Innovation Performance Through Corporate Entrepreneurship: The Moderation Of Employee Engagement," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 13(2), pages 20-30, August.
    17. Gizem Uzun & Murat Tezer, 2019. "Student Perceptions on War Topics and War Anxiety in History Classes," Revista romaneasca pentru educatie multidimensionala - Journal for Multidimensional Education, Editura Lumen, Department of Economics, vol. 11(1), pages 256-271, March.
    18. Simplice A. Asongu & Nicholas M. Odhiambo, 2019. "Governance, capital flight and industrialisation in Africa," Journal of Economic Structures, Springer;Pan-Pacific Association of Input-Output Studies (PAPAIOS), vol. 8(1), pages 1-22, December.
    19. Pamela E. Ofori & Simplice A. Asongu & Vanessa S. Tchamyou, 2021. "The Synergy between Governance and Economic Integration in Promoting Female Economic Inclusion in Sub-Saharan Africa," Working Papers 21/071, European Xtramile Centre of African Studies (EXCAS).
    20. Danish Ahmed SIDDIQUI & Qazi Masood AHMED, 2019. "Are institutions a crucial determinant of cross country economic efficiency? A two-stage double bootstrap data envelopment analysis," Theoretical and Applied Economics, Asociatia Generala a Economistilor din Romania / Editura Economica, vol. 0(1(618), S), pages 89-114, Spring.

    More about this item

    Keywords

    hospitality; heavy work investment; workaholism; work engagement; job burnout; turnover intentions;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J63 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Turnover; Vacancies; Layoffs
    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • Z31 - Other Special Topics - - Tourism Economics - - - Industry Studies

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:amfeco:v:22:y:2020:i:special14:p:1243. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Valentin Dumitru (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.