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The Influence of Heavy Work Investment on Work Outcomes in the Hospitality Industry in Serbia

Author

Listed:
  • Slobodan Cerovic

    (Singidunum University, Belgrade, Serbia)

  • Ivana Blesic

    (University of Novi Sad, Novi Sad, Serbia and South Ural State University, Chelyabinsk, Russia)

  • Jelena Tepavcevic

    (University of Novi Sad, Novi Sad, Serbia)

  • Svetlana Vukosav

    (University of Novi Sad, Novi Sad, Serbia)

  • Vuk Garaca

    (University of Novi Sad, Novi Sad, Serbia)

  • Milan Bradic

    (University of Novi Sad, Novi Sad, Serbia)

Abstract

HWI is a phenomenon influencing individuals, their families, workplaces and society. The phenomenon is evidently present, especially among hospitality employees. The model proposed in this study included two fundamental sub-dimensions of HWI (time and effort) and its relationship with antecedents and outcomes. Data was gathered from 180 hospitality employees (hotels and restaurants) in Serbia. Taking several previous types of research as a basis, HWI (Work Investment and Time Commitment) was used as a mediational mechanism between antecedents and work outcomes of HWI. Hypotheses tested the relationships between constructs as well as the mediational role of HWI between antecedents and work outcomes. The results showed that HWI-WI is a full mediator of the relationship between work engagement and turnover intention, workaholism-WE and job satisfaction, and between workaholism-WC and job satisfaction. In the case of HWI-TC, the full mediated effect was confirmed in a relationship between work engagement and intent to leave the organization, workaholism-WC and job satisfaction as well as between workaholism-WC and job burnout. Theoretical and practical implications are discussed in the study.

Suggested Citation

  • Slobodan Cerovic & Ivana Blesic & Jelena Tepavcevic & Svetlana Vukosav & Vuk Garaca & Milan Bradic, 2020. "The Influence of Heavy Work Investment on Work Outcomes in the Hospitality Industry in Serbia," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(Special 1), pages 1243-1243, November.
    • Handle: RePEc:aes:amfeco:v:22:y:2020:i:special14:p:1243
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    References listed on IDEAS

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    1. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
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    Cited by:

    1. Miroslav Pimić & Zoran D. Simonović & Nikola Radivojević & Iuliana Nicolae & Nikola V. Ćurčić, 2024. "Determinants of Hotel Business Success in Rural Areas of the Western Balkan Countries," Sustainability, MDPI, vol. 16(17), pages 1-17, September.
    2. Mihail Ovidiu Tănase & Răzvan Dina & Florin-Lucian Isac & Sergiu Rusu & Puiu Nistoreanu & Cosmin Nicolae Mirea, 2022. "Romanian Wine Tourism—A Paved Road or a Footpath in Rural Tourism?," Sustainability, MDPI, vol. 14(7), pages 1-24, March.

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    More about this item

    Keywords

    hospitality; heavy work investment; workaholism; work engagement; job burnout; turnover intentions;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J63 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Turnover; Vacancies; Layoffs
    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • Z31 - Other Special Topics - - Tourism Economics - - - Industry Studies

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