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Behavioral Causes of the Bullwhip Effect and the Observed Value of Inventory Information

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  1. Sheraz Alam Malik & Martin K. Hingley, 2021. "Consumer demand information as a re-balancing tool for power asymmetry between food retailers and suppliers," Economia agro-alimentare, FrancoAngeli Editore, vol. 23(2), pages 1-20.
  2. AJ A. Bostian & Charles A. Holt & Angela M. Smith, 2008. "Newsvendor "Pull-to-Center" Effect: Adaptive Learning in a Laboratory Experiment," Manufacturing & Service Operations Management, INFORMS, vol. 10(4), pages 590-608, July.
  3. Meinel, Martin & Eismann, Tobias T. & Baccarella, Christian V. & Fixson, Sebastian K. & Voigt, Kai-Ingo, 2020. "Does applying design thinking result in better new product concepts than a traditional innovation approach? An experimental comparison study," European Management Journal, Elsevier, vol. 38(4), pages 661-671.
  4. Michael Becker‐Peth & Kai Hoberg & Margarita Protopappa‐Sieke, 2020. "Multiperiod Inventory Management with Budget Cycles: Rational and Behavioral Decision‐Making," Production and Operations Management, Production and Operations Management Society, vol. 29(3), pages 643-663, March.
  5. Shan Li & Kay‐Yut Chen, 2020. "The Commitment Conundrum of Inventory Sharing," Production and Operations Management, Production and Operations Management Society, vol. 29(2), pages 353-370, February.
  6. Yen-Tsang, Chen & Csillag, João Mário & Siegler, Janaina, 2012. "Teoria da ação racional na competência de melhoria contínua: abordagem comportamental," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 52(5), September.
  7. Enrique Holgado de Frutos & Juan R Trapero & Francisco Ramos, 2020. "A literature review on operational decisions applied to collaborative supply chains," PLOS ONE, Public Library of Science, vol. 15(3), pages 1-28, March.
  8. Hendijani, Rosa, 2021. "The effect of thinking style on dynamic systems performance: The mediating role of stock-flow understanding," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 95(C).
  9. Tarikere T. Niranjan & Narendra K. Ghosalya & Srinagesh Gavirneni, 2022. "Crying Wolf and a Knowing Wink: A Behavioral Study of Order Inflation and Discounting in Supply Chains," Production and Operations Management, Production and Operations Management Society, vol. 31(3), pages 1071-1088, March.
  10. Malik, Sheraz Alam & Hingley, Martin K., 2021. "Consumer demand information as a re-balancing tool for power asymmetry between food retailers and suppliers," Economia agro-alimentare / Food Economy, Italian Society of Agri-food Economics/Società Italiana di Economia Agro-Alimentare (SIEA), vol. 23(2), July.
  11. Springer, Mark & Kim, Ilhyung, 2010. "Managing the order pipeline to reduce supply chain volatility," European Journal of Operational Research, Elsevier, vol. 203(2), pages 380-392, June.
  12. Manikas, Andrew S. & Patel, Pankaj C., 2016. "Managing sales surprise: The role of operational slack and volume flexibility," International Journal of Production Economics, Elsevier, vol. 179(C), pages 101-116.
  13. Zotteri, Giulio, 2013. "An empirical investigation on causes and effects of the Bullwhip-effect: Evidence from the personal care sector," International Journal of Production Economics, Elsevier, vol. 143(2), pages 489-498.
  14. Perez-Franco, R. & Phadnis, S. & Caplice, C. & Sheffi, Y., 2016. "Rethinking supply chain strategy as a conceptual system," International Journal of Production Economics, Elsevier, vol. 182(C), pages 384-396.
  15. Ding, Huiping & Guo, Baochun & Liu, Zhishuo, 2011. "Information sharing and profit allotment based on supply chain cooperation," International Journal of Production Economics, Elsevier, vol. 133(1), pages 70-79, September.
  16. Isaksson, Olov H.D. & Seifert, Ralf W., 2016. "Quantifying the bullwhip effect using two-echelon data: A cross-industry empirical investigation," International Journal of Production Economics, Elsevier, vol. 171(P3), pages 311-320.
  17. Phillips, Christina Jane & Nikolopoulos, Konstantinos, 2019. "Forecast quality improvement with Action Research: A success story at PharmaCo," International Journal of Forecasting, Elsevier, vol. 35(1), pages 129-143.
  18. Udenio, Maximiliano & Fransoo, Jan C. & Peels, Robert, 2015. "Destocking, the bullwhip effect, and the credit crisis: Empirical modeling of supply chain dynamics," International Journal of Production Economics, Elsevier, vol. 160(C), pages 34-46.
  19. David C. Lane & Birgit Kopainsky & David C. Lane, 2017. "‘Behavioural System Dynamics’: A Very Tentative and Slightly Sceptical Map of the Territory," Systems Research and Behavioral Science, Wiley Blackwell, vol. 34(4), pages 414-423, July.
  20. Sodhi, ManMohan S. & Tang, Christopher S., 2014. "Guiding the next generation of doctoral students in operations management," International Journal of Production Economics, Elsevier, vol. 150(C), pages 28-36.
  21. Deniz Preil & Michael Krapp, 2022. "Artificial intelligence-based inventory management: a Monte Carlo tree search approach," Annals of Operations Research, Springer, vol. 308(1), pages 415-439, January.
  22. Zhao, Yingshuai & Zhao, Xiaobo, 2015. "On human decision behavior in multi-echelon inventory management," International Journal of Production Economics, Elsevier, vol. 161(C), pages 116-128.
  23. Maynard, M. Travis & Falcone, Ellie C. & Petersen, Kenneth J. & Fugate, Brian S. & Bonney, Leff, 2020. "Conflicting paradigms in manufacturing and marketing decisions: The effects of situational awareness on team performance," International Journal of Production Economics, Elsevier, vol. 230(C).
  24. Özalp Özer & Upender Subramanian & Yu Wang, 2018. "Information Sharing, Advice Provision, or Delegation: What Leads to Higher Trust and Trustworthiness?," Management Science, INFORMS, vol. 64(1), pages 474-493, January.
  25. Robert J. Batt & Jordan D. Tong, 2020. "Mean Service Metrics: Biased Quality Judgment and the Customer–Server Quality Gap," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 975-995, September.
  26. H. Alice Li & Xiang Wan, 2023. "Impact of conflict delisting and relisting on remaining products in retail stores: Sales gains across products categories and spillovers to nearby stores," Production and Operations Management, Production and Operations Management Society, vol. 32(7), pages 2264-2282, July.
  27. Ma, Yungao & Wang, Nengmin & He, Zhengwen & Lu, Jizhou & Liang, Huigang, 2015. "Analysis of the bullwhip effect in two parallel supply chains with interacting price-sensitive demands," European Journal of Operational Research, Elsevier, vol. 243(3), pages 815-825.
  28. Zhu, Tianyuan & Balakrishnan, Jaydeep & da Silveira, Giovani J.C., 2020. "Bullwhip effect in the oil and gas supply chain: A multiple-case study," International Journal of Production Economics, Elsevier, vol. 224(C).
  29. Strohhecker, Jürgen & Leyer, Michael, 2019. "How stock-flow failure and general cognitive ability impact performance in operational dynamic control tasks," European Journal of Operational Research, Elsevier, vol. 276(3), pages 1044-1055.
  30. Teck-Hua Ho & Noah Lim & Tony Haitao Cui, 2010. "Reference Dependence in Multilocation Newsvendor Models: A Structural Analysis," Management Science, INFORMS, vol. 56(11), pages 1891-1910, November.
  31. Thomas A. de Vries & Gerben S. van der Vegt & Kirstin Scholten & Dirk Pieter van Donk, 2022. "Heeding supply chain disruption warnings: When and how do cross‐functional teams ensure firm robustness?," Journal of Supply Chain Management, Institute for Supply Management, vol. 58(1), pages 31-50, January.
  32. Erkan Bayraktar & Kazim Sari & Ekrem Tatoglu & Selim Zaim & Dursun Delen, 2020. "Assessing the supply chain performance: a causal analysis," Annals of Operations Research, Springer, vol. 287(1), pages 37-60, April.
  33. Hau L. Lee & Christopher S. Tang, 2018. "Socially and Environmentally Responsible Value Chain Innovations: New Operations Management Research Opportunities," Management Science, INFORMS, vol. 64(3), pages 983-996, March.
  34. Wöhlert, Lydia, 2021. "Fairness bei der Performancebewertung in Supply Chains: Eine mehrstufige Literaturanalyse zum State of the Art," Ilmenauer Schriften zur Betriebswirtschaftslehre, Technische Universität Ilmenau, Institut für Betriebswirtschaftslehre, volume 1, number 12021, September.
  35. James Paine, 2023. "Dynamic supply chains with endogenous dispositions," System Dynamics Review, System Dynamics Society, vol. 39(1), pages 32-63, January.
  36. Ojha, Divesh & Sahin, Funda & Shockley, Jeff & Sridharan, Sri V., 2019. "Is there a performance tradeoff in managing order fulfillment and the bullwhip effect in supply chains? The role of information sharing and information type," International Journal of Production Economics, Elsevier, vol. 208(C), pages 529-543.
  37. Dominguez, Roberto & Cannella, Salvatore & Framinan, Jose M., 2015. "On returns and network configuration in supply chain dynamics," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 73(C), pages 152-167.
  38. Yang, Y. & Lin, J. & Liu, G. & Zhou, L., 2021. "The behavioural causes of bullwhip effect in supply chains: A systematic literature review," International Journal of Production Economics, Elsevier, vol. 236(C).
  39. Haeussler, Stefan & Stefan, Matthias & Schneckenreither, Manuel & Onay, Anita, 2021. "The lead time updating trap: Analyzing human behavior in capacitated supply chains," International Journal of Production Economics, Elsevier, vol. 234(C).
  40. Sarkar, Sourish & Kumar, Sanjay, 2015. "A behavioral experiment on inventory management with supply chain disruption," International Journal of Production Economics, Elsevier, vol. 169(C), pages 169-178.
  41. Shan Li & Kay-Yut Chen & Ying Rong, 2020. "The Behavioral Promise and Pitfalls in Compensating Store Managers," Management Science, INFORMS, vol. 66(10), pages 4899-4919, October.
  42. Liang, Jing & Yang, Shilei & Xia, Yu, 2023. "The role of financial slack on the relationship between demand uncertainty and operational efficiency," International Journal of Production Economics, Elsevier, vol. 262(C).
  43. Diwas Singh KC, 2020. "Heuristic Thinking in Patient Care," Management Science, INFORMS, vol. 66(6), pages 2545-2563, June.
  44. Özalp Özer & Yanchong Zheng & Yufei Ren, 2014. "Trust, Trustworthiness, and Information Sharing in Supply Chains Bridging China and the United States," Management Science, INFORMS, vol. 60(10), pages 2435-2460, October.
  45. Li Chen & Hau L. Lee, 2012. "Bullwhip Effect Measurement and Its Implications," Operations Research, INFORMS, vol. 60(4), pages 771-784, August.
  46. Ancarani, A. & Di Mauro, C. & D'Urso, D., 2013. "A human experiment on inventory decisions under supply uncertainty," International Journal of Production Economics, Elsevier, vol. 142(1), pages 61-73.
  47. Haresh Gurnani & Karthik Ramachandran & Saibal Ray & Yusen Xia, 2014. "Ordering Behavior Under Supply Risk:An Experimental Investigation," Manufacturing & Service Operations Management, INFORMS, vol. 16(1), pages 61-75, February.
  48. Castañeda, Jaime Andrés & Brennan, Mark & Goentzel, Jarrod, 2019. "A behavioral investigation of supply chain contracts for a newsvendor problem in a developing economy," International Journal of Production Economics, Elsevier, vol. 210(C), pages 72-83.
  49. Mohammad Reza Nikbakht & Mehrdad Sadr Ara, 2016. "A new experimental model for profit maximization," Journal of Economic and Financial Studies (JEFS), LAR Center Press, vol. 4(3), pages 45-52, June.
  50. Yufei Ren & Rachel Croson, 2013. "Overconfidence in Newsvendor Orders: An Experimental Study," Management Science, INFORMS, vol. 59(11), pages 2502-2517, November.
  51. Kosgoda, Dilina & Perera, H. Niles & Aloysius, John, 2024. "Effective goal framing for managers using inventory management systems," European Journal of Operational Research, Elsevier, vol. 316(1), pages 138-151.
  52. Benjamin Nitsche, 2018. "Unravelling the Complexity of Supply Chain Volatility Management," Logistics, MDPI, vol. 2(3), pages 1-26, August.
  53. Cannella, Salvatore & Framinan, Jose M. & Bruccoleri, Manfredi & Barbosa-Póvoa, Ana Paula & Relvas, Susana, 2015. "The effect of Inventory Record Inaccuracy in Information Exchange Supply Chains," European Journal of Operational Research, Elsevier, vol. 243(1), pages 120-129.
  54. Cantor, David E. & Katok, Elena, 2012. "Production smoothing in a serial supply chain: A laboratory investigation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 48(4), pages 781-794.
  55. Anne Coughlan & S. Choi & Wujin Chu & Charles Ingene & Sridhar Moorthy & V. Padmanabhan & Jagmohan Raju & David Soberman & Richard Staelin & Z. Zhang, 2010. "Marketing modeling reality and the realities of marketing modeling," Marketing Letters, Springer, vol. 21(3), pages 317-333, September.
  56. Karel H. van Donselaar & Vishal Gaur & Tom van Woensel & Rob A. C. M. Broekmeulen & Jan C. Fransoo, 2010. "Ordering Behavior in Retail Stores and Implications for Automated Replenishment," Management Science, INFORMS, vol. 56(5), pages 766-784, May.
  57. Ramani, Vinay & Ghosh, Debabrata & Sodhi, ManMohan S., 2022. "Understanding systemic disruption from the Covid-19-induced semiconductor shortage for the auto industry," Omega, Elsevier, vol. 113(C).
  58. Stewart Robinson & Stavrianna Dimitriou & Kathy Kotiadis, 2017. "Addressing the sample size problem in behavioural operational research: simulating the newsvendor problem," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(3), pages 253-268, March.
  59. Cary Deck & Nikos Nikiforakis, 2012. "Perfect and imperfect real-time monitoring in a minimum-effort game," Experimental Economics, Springer;Economic Science Association, vol. 15(1), pages 71-88, March.
  60. Guo, Peijun, 2019. "Focus theory of choice and its application to resolving the St. Petersburg, Allais, and Ellsberg paradoxes and other anomalies," European Journal of Operational Research, Elsevier, vol. 276(3), pages 1034-1043.
  61. Chatfield, Dean C. & Pritchard, Alan M., 2013. "Returns and the bullwhip effect," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 49(1), pages 159-175.
  62. Lin, Junyi & Huang, Hongfu & Li, Shanshan & Naim, Mohamed M., 2023. "On the dynamics of order pipeline inventory in a nonlinear order-up-to system," International Journal of Production Economics, Elsevier, vol. 266(C).
  63. Song-Hee Kim & Jordan Tong & Carol Peden, 2020. "Admission Control Biases in Hospital Unit Capacity Management: How Occupancy Information Hurdles and Decision Noise Impact Utilization," Management Science, INFORMS, vol. 66(11), pages 5151-5170, November.
  64. Palit, Niladri & Brint, Andrew, 2020. "A win-win supply chain solution using project contracts with bargaining games," Operations Research Perspectives, Elsevier, vol. 7(C).
  65. Sodhi, ManMohan S. & Tang, Christopher S., 2011. "The incremental bullwhip effect of operational deviations in an arborescent supply chain with requirements planning," European Journal of Operational Research, Elsevier, vol. 215(2), pages 374-382, December.
  66. Plaza, Malgorzata & David, Iulian & Shirazi, Farid, 2018. "Management of inventory under market fluctuations the case of a Canadian high tech company," International Journal of Production Economics, Elsevier, vol. 205(C), pages 215-227.
  67. Dass, Mayukh & Reshadi, Mehrnoosh & Li, Yuewu, 2023. "An exploration of ripple effects of advertising among major suppliers in a supply chain network," Journal of Business Research, Elsevier, vol. 169(C).
  68. Schmitt, Thomas G. & Kumar, Sanjay & Stecke, Kathryn E. & Glover, Fred W. & Ehlen, Mark A., 2017. "Mitigating disruptions in a multi-echelon supply chain using adaptive ordering," Omega, Elsevier, vol. 68(C), pages 185-198.
  69. Manuel Brauch & Andreas Größler, 2022. "Holistic versus analytic thinking orientation and its relationship to the bullwhip effect," System Dynamics Review, System Dynamics Society, vol. 38(2), pages 121-134, April.
  70. Srinagesh Gavirneni & Yusen Xia, 2009. "Anchor Selection and Group Dynamics in Newsvendor Decisions---A Note," Decision Analysis, INFORMS, vol. 6(2), pages 87-97, June.
  71. Ponte, Borja & Puche, Julio & Rosillo, Rafael & de la Fuente, David, 2020. "The effects of quantity discounts on supply chain performance: Looking through the Bullwhip lens," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 143(C).
  72. Tom F. Tan & Bradley R. Staats, 2020. "Behavioral Drivers of Routing Decisions: Evidence from Restaurant Table Assignment," Production and Operations Management, Production and Operations Management Society, vol. 29(4), pages 1050-1070, April.
  73. Arunachalam Narayanan & Brent B. Moritz, 2015. "Decision Making and Cognition in Multi-Echelon Supply Chains: An Experimental Study," Production and Operations Management, Production and Operations Management Society, vol. 24(8), pages 1216-1234, August.
  74. Agarwal, Rajshree & Croson, Rachel & Mahoney, Joseph T., 2007. "Decision Making in Strategic Alliances: An Experimental Investigation," Working Papers 07-0108, University of Illinois at Urbana-Champaign, College of Business.
  75. Rosa Hendijani, 2021. "Analytical thinking, Little's Law understanding, and stock‐flow performance: two empirical studies," System Dynamics Review, System Dynamics Society, vol. 37(2-3), pages 99-125, April.
  76. Haines, Russell & Hough, Jill & Haines, Douglas, 2017. "A metacognitive perspective on decision making in supply chains: Revisiting the behavioral causes of the bullwhip effect," International Journal of Production Economics, Elsevier, vol. 184(C), pages 7-20.
  77. Francesca Gino & Gary Pisano, 2008. "Toward a Theory of Behavioral Operations," Manufacturing & Service Operations Management, INFORMS, vol. 10(4), pages 676-691, March.
  78. Akkermans, H.A. & Voss, C., 2013. "The service bullwhip effect," Other publications TiSEM 94cf4db3-1de0-4b53-897b-8, Tilburg University, School of Economics and Management.
  79. Bradley R. Staats & Diwas S. KC & Francesca Gino, 2018. "Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience," Management Science, INFORMS, vol. 64(2), pages 804-824, February.
  80. Tong, Xun & Chen, Jianghang & Zhu, Qinghua & Cheng, T.C.E., 2018. "Technical assistance, inspection regime, and corporate social responsibility performance: A behavioural perspective," International Journal of Production Economics, Elsevier, vol. 206(C), pages 59-69.
  81. Özalp Özer & Yanchong Zheng & Kay-Yut Chen, 2011. "Trust in Forecast Information Sharing," Management Science, INFORMS, vol. 57(6), pages 1111-1137, June.
  82. Strohhecker, Jürgen & Größler, Andreas, 2013. "Do personal traits influence inventory management performance?—The case of intelligence, personality, interest and knowledge," International Journal of Production Economics, Elsevier, vol. 142(1), pages 37-50.
  83. Vivek Choudhary & Masha Shunko & Serguei Netessine & Seongjoon Koo, 2022. "Nudging Drivers to Safety: Evidence from a Field Experiment," Management Science, INFORMS, vol. 68(6), pages 4196-4214, June.
  84. Yang, Feifei & Yang, Miles M., 2022. "Does cross-cultural experience matter for new venture performance? The moderating role of socio-cognitive traits," Journal of Business Research, Elsevier, vol. 138(C), pages 38-51.
  85. Yinghao Zhang & Karen Donohue & Tony Haitao Cui, 2016. "Contract Preferences and Performance for the Loss-Averse Supplier: Buyback vs. Revenue Sharing," Management Science, INFORMS, vol. 62(6), pages 1734-1754, June.
  86. Foster, Joshua & Deck, Cary & Farmer, Amy, 2019. "Behavioral demand effects when buyers anticipate inventory shortages," European Journal of Operational Research, Elsevier, vol. 276(1), pages 217-234.
  87. Paulo Gonçalves & Mohammad Moshtari, 2021. "The impact of information visibility on ordering dynamics in a supply chain: a behavioral perspective," System Dynamics Review, System Dynamics Society, vol. 37(2-3), pages 126-154, April.
  88. Samuel N. Kirshner & Brent B. Moritz, 2023. "For the future and from afar: Psychological distance and inventory decision‐making," Production and Operations Management, Production and Operations Management Society, vol. 32(1), pages 170-188, January.
  89. Bryan, Nana & Srinivasan, Mandyam M., 2014. "Real-time order tracking for supply systems with multiple transportation stages," European Journal of Operational Research, Elsevier, vol. 236(2), pages 548-560.
  90. Kim, Ilhyung & Springer, Mark, 2008. "Measuring endogenous supply chain volatility: Beyond the bullwhip effect," European Journal of Operational Research, Elsevier, vol. 189(1), pages 172-193, August.
  91. Hu, Fei & Zhao, Shangmei & Bing, Tao & Chang, Yiming, 2017. "Hierarchy in industrial structure: The cases of China and the USA," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 469(C), pages 871-882.
  92. Anupam Keshari & Nishikant Mishra & Nagesh Shukla & Steve McGuire & Sangeeta Khorana, 2018. "Multiple order-up-to policy for mitigating bullwhip effect in supply chain network," Annals of Operations Research, Springer, vol. 269(1), pages 361-386, October.
  93. Karen Donohue & Özalp Özer, 2020. "Behavioral Operations: Past, Present, and Future," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 191-202, January.
  94. Daniel C. Feiler & Jordan D. Tong & Richard P. Larrick, 2013. "Biased Judgment in Censored Environments," Management Science, INFORMS, vol. 59(3), pages 573-591, January.
  95. Xuanming Su, 2008. "Bounded Rationality in Newsvendor Models," Manufacturing & Service Operations Management, INFORMS, vol. 10(4), pages 566-589, May.
  96. Yuliang Yao & Martin Dresner & Kevin Xiaoguo Zhu, 2019. "“Monday Effect” on Performance Variations in Supply Chain Fulfillment: How Information Technology–Enabled Procurement May Help," Information Systems Research, INFORMS, vol. 30(4), pages 1402-1423, December.
  97. K. Devika & A. Jafarian & A. Hassanzadeh & R. Khodaverdi, 2016. "Optimizing of bullwhip effect and net stock amplification in three-echelon supply chains using evolutionary multi-objective metaheuristics," Annals of Operations Research, Springer, vol. 242(2), pages 457-487, July.
  98. Rana Azghandi & Jacqueline Griffin & Mohammad S. Jalali, 2018. "Minimization of Drug Shortages in Pharmaceutical Supply Chains: A Simulation-Based Analysis of Drug Recall Patterns and Inventory Policies," Complexity, Hindawi, vol. 2018, pages 1-14, December.
  99. Jin, Ming & DeHoratius, Nicole & Schmidt, Glen, 2017. "In search of intra-industry bullwhips," International Journal of Production Economics, Elsevier, vol. 191(C), pages 51-65.
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  101. Yuliang Yao & Kevin Xiaoguo Zhu, 2012. "Research Note ---Do Electronic Linkages Reduce the Bullwhip Effect? An Empirical Analysis of the U.S. Manufacturing Supply Chains," Information Systems Research, INFORMS, vol. 23(3-part-2), pages 1042-1055, September.
  102. Meissner, Philip & Wulf, Torsten, 2017. "The effect of cognitive diversity on the illusion of control bias in strategic decisions: An experimental investigation," European Management Journal, Elsevier, vol. 35(4), pages 430-439.
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  106. Mozhu Wang & Jianming Yao, 2023. "A reliable location design of unmanned vending machines based on customer satisfaction," Electronic Commerce Research, Springer, vol. 23(1), pages 541-575, March.
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