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The service bullwhip effect

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  • Akkermans, H.A.

    (Tilburg University, School of Economics and Management)

  • Voss, C.

Abstract

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Suggested Citation

  • Akkermans, H.A. & Voss, C., 2013. "The service bullwhip effect," Other publications TiSEM 94cf4db3-1de0-4b53-897b-8, Tilburg University, School of Economics and Management.
    • Handle: RePEc:tiu:tiutis:94cf4db3-1de0-4b53-897b-87583dbec7f5
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    File URL: https://pure.uvt.nl/ws/portalfiles/portal/1517521/The_Service_Bullwhip_Effect_Aug_2012.pdf
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    References listed on IDEAS

    as
    1. Tuncdan Baltacioglu & Erhan Ada & Melike D. Kaplan & Oznur Yurt And & Y. Cem Kaplan, 2007. "A New Framework for Service Supply Chains," The Service Industries Journal, Taylor & Francis Journals, vol. 27(2), pages 105-124, March.
    2. Gérard P. Cachon & Taylor Randall & Glen M. Schmidt, 2007. "In Search of the Bullwhip Effect," Manufacturing & Service Operations Management, INFORMS, vol. 9(4), pages 457-479, April.
    3. Rogelio Oliva & John D. Sterman, 2001. "Cutting Corners and Working Overtime: Quality Erosion in the Service Industry," Management Science, INFORMS, vol. 47(7), pages 894-914, July.
    4. Rachel Croson & Karen Donohue, 2006. "Behavioral Causes of the Bullwhip Effect and the Observed Value of Inventory Information," Management Science, INFORMS, vol. 52(3), pages 323-336, March.
    5. Gronroos, Christian & Ojasalo, Katri, 2004. "Service productivity: Towards a conceptualization of the transformation of inputs into economic results in services," Journal of Business Research, Elsevier, vol. 57(4), pages 414-423, April.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Spiegler, Virginia L.M. & Naim, Mohamed M. & Towill, Denis R. & Wikner, Joakim, 2016. "A technique to develop simplified and linearised models of complex dynamic supply chain systems," European Journal of Operational Research, Elsevier, vol. 251(3), pages 888-903.
    2. Baron, Opher & Callen, Jeffrey L. & Segal, Dan, 2023. "Does the bullwhip matter economically? A cross-sectional firm-level analysis," International Journal of Production Economics, Elsevier, vol. 259(C).
    3. Patil, Chintan & Prabhu, Vittaldas, 2024. "Supply chain cash-flow bullwhip effect: An empirical investigation," International Journal of Production Economics, Elsevier, vol. 267(C).
    4. Wang, Xun & Disney, Stephen M., 2016. "The bullwhip effect: Progress, trends and directions," European Journal of Operational Research, Elsevier, vol. 250(3), pages 691-701.
    5. Zhu, Tianyuan & Balakrishnan, Jaydeep & da Silveira, Giovani J.C., 2020. "Bullwhip effect in the oil and gas supply chain: A multiple-case study," International Journal of Production Economics, Elsevier, vol. 224(C).

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