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Performance-based quality contracts in bus service provision

Citations

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Cited by:

  1. Jan U. Becker & Sönke Albers, 2016. "The limits of analyzing service quality data in public transport," Transportation, Springer, vol. 43(5), pages 823-842, September.
  2. dell'Olio, Luigi & Ibeas, Angel & Cecín, Patricia, 2010. "Modelling user perception of bus transit quality," Transport Policy, Elsevier, vol. 17(6), pages 388-397, November.
  3. dell'Olio, Luigi & Ibeas, Angel & Cecin, Patricia, 2011. "The quality of service desired by public transport users," Transport Policy, Elsevier, vol. 18(1), pages 217-227, January.
  4. Gordon, Cameron & Mulley, Corinne & Stevens, Nick & Daniels, Rhonda, 2013. "Public–private contracting and incentives for public transport: Can anything be learned from the Sydney Metro experience?," Transport Policy, Elsevier, vol. 27(C), pages 73-84.
  5. Ling, Shuai & Jia, Ning & Ma, Shoufeng & Lan, Yanfei & Hu, Wandi, 2019. "An incentive mechanism design for bus subsidy based on the route service level," Transportation Research Part A: Policy and Practice, Elsevier, vol. 119(C), pages 271-283.
  6. Cullmann, Astrid & Farsi, Mehdi & Filippini Massimo, 2009. "Unobserved Heterogeneity and International Benchmarking in Public Trasport," Quaderni della facoltà di Scienze economiche dell'Università di Lugano 0904, USI Università della Svizzera italiana.
  7. Wretstrand, Anders & Holmberg, Bengt & Berntman, Monica, 2014. "Safety as a key performance indicator: Creating a safety culture for enhanced passenger safety, comfort, and accessibility," Research in Transportation Economics, Elsevier, vol. 48(C), pages 109-115.
  8. Mokonyama, Mathetha & Venter, Christoffel, 2013. "Incorporation of customer satisfaction in public transport contracts – A preliminary analysis," Research in Transportation Economics, Elsevier, vol. 39(1), pages 58-66.
  9. Stanley, John & Hensher, David A., 2008. "Delivering trusting partnerships for route bus services: A Melbourne case study," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(10), pages 1295-1301, December.
  10. João M. Pinto & Mário Coutinho dos Santos & Pedro Verga Matos, 2021. "Contracting Out Public Transit Services: An Incentive Performance-Based Approach," Working Papers de Economia (Economics Working Papers) 02, Católica Porto Business School, Universidade Católica Portuguesa.
  11. Epstein, Bryan & Givoni, Moshe, 2016. "Analyzing the gap between the QOS demanded by PT users and QOS supplied by service operators," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 622-637.
  12. Tiznado, Ignacio & Galilea, Patricia & Delgado, Felipe & Niehaus, Markus, 2014. "Incentive schemes for bus drivers: The case of the public transit system in Santiago, Chile," Research in Transportation Economics, Elsevier, vol. 48(C), pages 77-83.
  13. Benedetto Barabino & Nicola Aldo Cabras & Claudio Conversano & Alessandro Olivo, 2020. "An Integrated Approach to Select Key Quality Indicators in Transit Services," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 149(3), pages 1045-1080, June.
  14. Stanley, John & van de Velde, Didier, 2008. "Risk and reward in public transport contracting," Research in Transportation Economics, Elsevier, vol. 22(1), pages 20-25, January.
  15. Kavanagh, Peter, 2016. "A case for negotiated performance-based contracting rather than competitive tendering in government public transport (bus) service procurement," Research in Transportation Economics, Elsevier, vol. 59(C), pages 313-322.
  16. Agostino, Deborah & Steenhuisen, Bauke & Arnaboldi, Michela & de Bruijn, Hans, 2014. "PMS development in local public transport: Comparing Milan and Amsterdam," Transport Policy, Elsevier, vol. 33(C), pages 26-32.
  17. Ho, Chinh & Mulley, Corinne, 2014. "Metrobuses in Sydney: How high capacity and high frequency services are benefiting the Metropolitan fringe," Research in Transportation Economics, Elsevier, vol. 48(C), pages 339-348.
  18. Leong, Waiyan & Goh, Karen & Hess, Stephane & Murphy, Paul, 2016. "Improving bus service reliability: The Singapore experience," Research in Transportation Economics, Elsevier, vol. 59(C), pages 40-49.
  19. Gordon, Cameron & Mulley, Corinne & Stevens, Nick & Daniels, Rhonda, 2013. "How optimal was the Sydney Metro contract?: Comparison with international best practice," Research in Transportation Economics, Elsevier, vol. 39(1), pages 239-246.
  20. Massey, Patrick, 2007. "Delayed Indefinitely: Regulatory Reform of the Irish Bus Industry," Quarterly Economic Commentary: Special Articles, Economic and Social Research Institute (ESRI), vol. 2007(1-Spring), pages 38-61.
  21. John Stanley & David A. Hensher, 2004. "Melbourne's Public Transport Franchising: Lessons for PPPs," Australian Accounting Review, CPA Australia, vol. 14(33), pages 42-50, July.
  22. Gordan Stojić & Dušan Mladenović & Olegas Prentkovskis & Slavko Vesković, 2018. "A Novel Model for Determining Public Service Compensation in Integrated Public Transport Systems," Sustainability, MDPI, vol. 10(9), pages 1-20, August.
  23. Fellesson, Markus & Friman, Margareta, 2008. "Perceived Satisfaction with Public Transport Service in Nine European Cities," Journal of the Transportation Research Forum, Transportation Research Forum, vol. 47(3).
  24. Mathisen, Terje Andreas, 2016. "Competitive tendering and cross-shareholding in public passenger transport," Transport Policy, Elsevier, vol. 48(C), pages 45-48.
  25. Wallis, Ian P. & Bray, David J., 2014. "The contracting of urban bus services – Recent Australian developments," Research in Transportation Economics, Elsevier, vol. 48(C), pages 48-61.
  26. Henning, Theunis F.P. & Muruvan, Sugandree & Feng, Wanhua A. & Dunn, Roger C., 2011. "The development of a benchmarking tool for monitoring progress towards sustainable transportation in New Zealand," Transport Policy, Elsevier, vol. 18(2), pages 480-488, March.
  27. Feifei Qin & Xiaoning Zhang, 2015. "Designing an Optimal Subsidy Scheme to Reduce Emissions for a Competitive Urban Transport Market," Sustainability, MDPI, vol. 7(9), pages 1-16, August.
  28. Sørensen, Claus Hedegaard & Hansson, Lisa & Rye, Tom, 2023. "The role of meta-governance in public transport systems: A comparison of major urban regions in Denmark and England," Transport Policy, Elsevier, vol. 130(C), pages 37-45.
  29. Tétreault, Paul R. & El-Geneidy, Ahmed M., 2010. "Estimating bus run times for new limited-stop service using archived AVL and APC data," Transportation Research Part A: Policy and Practice, Elsevier, vol. 44(6), pages 390-402, July.
  30. Chaparro, Alejandra & Galilea, Patricia & Muñoz, Juan Carlos & Poblete, Joaquín, 2020. "Application of an incentive for bus drivers to achieve an improvement in the quality of service," Research in Transportation Economics, Elsevier, vol. 83(C).
  31. Canıtez, Fatih & Çelebi, Dilay & Deveci, Muhammet & Kuvvetli, Yusuf, 2019. "Selecting an optimal contractual payment model for Istanbul's public bus operators using non-linear mathematical programming," Research in Transportation Economics, Elsevier, vol. 76(C).
  32. Pedro, Marisa J.G. & Macário, Rosário, 2016. "A review of general practice in contracting public transport services and transfer to BRT systems," Research in Transportation Economics, Elsevier, vol. 59(C), pages 94-106.
  33. Jonathan Nelson Malcolm Cowie, 2011. "Contestability in bus markets - evidence from the British deregulated market," Post-Print hal-00730232, HAL.
  34. Feng, Zhuo & Zhang, Shui-Bo & Gao, Ying & Zhang, Shuai-Jun, 2016. "Subsidizing and pricing private toll roads with noncontractible service quality: A relational contract approach," Transportation Research Part B: Methodological, Elsevier, vol. 91(C), pages 466-491.
  35. Stanley, John K., 2010. "Goal achievement with trusting partnerships at the tactical level," Research in Transportation Economics, Elsevier, vol. 29(1), pages 99-105.
  36. Rojo, Marta & dell’Olio, Luigi & Gonzalo-Orden, Hernán & Ibeas, Ángel, 2015. "Inclusion of quality criteria in public bus service contracts in metropolitan areas," Transport Policy, Elsevier, vol. 42(C), pages 52-63.
  37. Pyddoke, Roger & Lindgren, Hanna, 2018. "Outcomes from new contracts with “strong” incentives for increasing ridership in bus transport in Stockholm," Research in Transportation Economics, Elsevier, vol. 69(C), pages 197-206.
  38. Wenqian Zou & Meichen Yu & Shoshi MIZOKAMI, 2019. "Mechanism Design for an Incentive Subsidy Scheme for Bus Transport," Sustainability, MDPI, vol. 11(6), pages 1-13, March.
  39. Andrea Lodi & Enrico Malaguti & Nicolás E. Stier-Moses & Tommaso Bonino, 2016. "Design and Control of Public-Service Contracts and an Application to Public Transportation Systems," Management Science, INFORMS, vol. 62(4), pages 1165-1187, April.
  40. Hooper, Louise, 2008. "Paying for performance: Uncertainty, asymmetric information and the payment model," Research in Transportation Economics, Elsevier, vol. 22(1), pages 157-163, January.
  41. Clark, Derek J. & Jørgensen, Finn & Mathisen, Terje Andreas, 2011. "Relationships between fares, trip length and market competition," Transportation Research Part A: Policy and Practice, Elsevier, vol. 45(7), pages 611-624, August.
  42. Nayan, Ashish & Wang, David Z.W., 2017. "Optimal bus transit route packaging in a privatized contracting regime," Transportation Research Part A: Policy and Practice, Elsevier, vol. 97(C), pages 146-157.
  43. Tri Joewono & Hisashi Kubota, 2007. "User satisfaction with paratransit in competition with motorization in indonesia: anticipation of future implications," Transportation, Springer, vol. 34(3), pages 337-354, May.
  44. Mathisen, Terje Andreas & Solvoll, Gisle, 2008. "Competitive tendering and structural changes: An example from the bus industry," Transport Policy, Elsevier, vol. 15(1), pages 1-11, January.
  45. Emerson, David & Mulley, Corinne & Bliemer, Michiel C.J., 2016. "A theoretical analysis of business models for urban public transport systems, with comparative reference to a Community Franchise involving Individual Line Ownership," Research in Transportation Economics, Elsevier, vol. 59(C), pages 368-378.
  46. Benedetto Barabino, 2018. "Automatic recognition of “low-quality” vehicles and bus stops in bus services," Public Transport, Springer, vol. 10(2), pages 257-289, August.
  47. Shiqian Ji & Jiaming Zhong & Zhaocheng He, 2022. "A Bus Subsidy Scheme Design Model Considering Competition between Bus Companies," Sustainability, MDPI, vol. 14(7), pages 1-19, April.
  48. Verbich, David & El-Geneidy, Ahmed, 2016. "The pursuit of satisfaction: Variation in satisfaction with bus transit service among riders with encumbrances and riders with disabilities using a large-scale survey from London, UK," Transport Policy, Elsevier, vol. 47(C), pages 64-71.
  49. Sepúlveda, Juan Pablo & Galilea, Patricia, 2020. "How do different payment schemes to operators affect public transport concessions? A microeconomic model," Transport Policy, Elsevier, vol. 93(C), pages 27-35.
  50. Hensher, David A. & Ho, Chinh & Knowles, Louise, 2016. "Efficient contracting and incentive agreements between regulators and bus operators: The influence of risk preferences of contracting agents on contract choice," Transportation Research Part A: Policy and Practice, Elsevier, vol. 87(C), pages 22-40.
  51. Godachevich, Javiera & Tirachini, Alejandro, 2021. "Does the measured performance of bus operators depend on the index chosen to assess reliability in contracts? An analysis of bus headway variability," Research in Transportation Economics, Elsevier, vol. 90(C).
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