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Improving bus service reliability: The Singapore experience

Author

Listed:
  • Leong, Waiyan
  • Goh, Karen
  • Hess, Stephane
  • Murphy, Paul

Abstract

In February 2014, Singapore embarked on a 2-year trial of a Bus Service Reliability Framework (BSRF) to improve en-route bus regularity and reduce instances of bus bunching and prolonged waiting times. Based on London's Quality Incentive Contract, the Singapore model also imposes penalties or provides incentives to operators for increases/reductions of Excess Wait Time (EWT) beyond a certain route-specific baseline.

Suggested Citation

  • Leong, Waiyan & Goh, Karen & Hess, Stephane & Murphy, Paul, 2016. "Improving bus service reliability: The Singapore experience," Research in Transportation Economics, Elsevier, vol. 59(C), pages 40-49.
    • Handle: RePEc:eee:retrec:v:59:y:2016:i:c:p:40-49
    DOI: 10.1016/j.retrec.2016.07.025
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    References listed on IDEAS

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    Cited by:

    1. Zhou, Tuqiang & Wu, Wanting & Peng, Liqun & Zhang, Mingyang & Li, Zhixiong & Xiong, Yubing & Bai, Yuelong, 2022. "Evaluation of urban bus service reliability on variable time horizons using a hybrid deep learning method," Reliability Engineering and System Safety, Elsevier, vol. 217(C).
    2. Sheng, Dian & Meng, Qiang, 2020. "Public bus service contracting: A critical review and future research opportunities," Research in Transportation Economics, Elsevier, vol. 83(C).
    3. Luo, Qingyu & Bing, Xue & Jia, Hongfei & Song, Jinge, 2022. "An incentive subsidy mechanism for bus lines based on service level," Transport Policy, Elsevier, vol. 126(C), pages 1-13.
    4. Gkiotsalitis, K. & Alesiani, F., 2019. "Robust timetable optimization for bus lines subject to resource and regulatory constraints," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 128(C), pages 30-51.
    5. Gkiotsalitis, K. & Cats, O., 2021. "At-stop control measures in public transport: Literature review and research agenda," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 145(C).
    6. Yulong Pei & Songmin Ran & Wanjiao Wang & Chuntong Dong, 2023. "Bus-Passenger-Flow Prediction Model Based on WPD, Attention Mechanism, and Bi-LSTM," Sustainability, MDPI, vol. 15(20), pages 1-20, October.
    7. Roy, Subhojit & Basu, Debasis, 2020. "Selection of intervention areas for improving travel condition of walk-accessed bus users with a focus on their accessibility: An experience in Bhubaneswar," Transport Policy, Elsevier, vol. 96(C), pages 29-39.
    8. Godachevich, Javiera & Tirachini, Alejandro, 2021. "Does the measured performance of bus operators depend on the index chosen to assess reliability in contracts? An analysis of bus headway variability," Research in Transportation Economics, Elsevier, vol. 90(C).

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    More about this item

    Keywords

    Bus service reliability; Singapore; Excess Wait Time; Land Transport Authority; Bus contracting model;
    All these keywords.

    JEL classification:

    • R48 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government Pricing and Policy
    • L92 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Railroads and Other Surface Transportation

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