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Application of an incentive for bus drivers to achieve an improvement in the quality of service

Author

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  • Chaparro, Alejandra
  • Galilea, Patricia
  • Muñoz, Juan Carlos
  • Poblete, Joaquín

Abstract

Concession contracts of operating companies of the public transport system of Santiago, consider important fines if companies fail to comply with the operating plan, regularity and other operational variables included in those contracts. On the other hand, drivers receive a fixed payment with no pecuniary incentive related with their performance.

Suggested Citation

  • Chaparro, Alejandra & Galilea, Patricia & Muñoz, Juan Carlos & Poblete, Joaquín, 2020. "Application of an incentive for bus drivers to achieve an improvement in the quality of service," Research in Transportation Economics, Elsevier, vol. 83(C).
    • Handle: RePEc:eee:retrec:v:83:y:2020:i:c:s0739885920301062
    DOI: 10.1016/j.retrec.2020.100908
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    References listed on IDEAS

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    1. Rojo, Marta & dell’Olio, Luigi & Gonzalo-Orden, Hernán & Ibeas, Ángel, 2015. "Inclusion of quality criteria in public bus service contracts in metropolitan areas," Transport Policy, Elsevier, vol. 42(C), pages 52-63.
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    8. Vigren, Andreas & Pyddoke, Roger, 2020. "The impact on bus ridership of passenger incentive contracts in public transport," Transportation Research Part A: Policy and Practice, Elsevier, vol. 135(C), pages 144-159.
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    Cited by:

    1. Martínez-Estupiñan, Yerly & Delgado, Felipe & Muñoz, Juan Carlos & Watkins, Kari E., 2023. "Improving the performance of headway control tools by using individual driving speed data," Transportation Research Part A: Policy and Practice, Elsevier, vol. 174(C).

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    More about this item

    Keywords

    Multitasking; Incentives; Contracts schemes; Bus drivers; Public transport systems;
    All these keywords.

    JEL classification:

    • D24 - Microeconomics - - Production and Organizations - - - Production; Cost; Capital; Capital, Total Factor, and Multifactor Productivity; Capacity
    • D86 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Economics of Contract Law
    • R49 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Other

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