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When can you trust “trust”? Calculative trust, relational trust, and supplier performance

Citations

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Cited by:

  1. Leischnig, Alexander & Kasper-Brauer, Kati & Thornton, Sabrina C., 2020. "Configuring effective client-adviser interactions," Journal of Business Research, Elsevier, vol. 115(C), pages 234-240.
  2. Jaskiewicz, Peter & Block, Joern & Wagner, Dominik & Carney, Michael & Hansen, Christopher, 2021. "How do cross-country differences in institutional trust and trust in family explain the mixed performance effects of family management? A meta-analysis," Journal of World Business, Elsevier, vol. 56(5).
  3. Asma-Qamaliah Abdul-Hamid & Lokhman Hakim Osman & Ahmad Raflis Che Omar & Mara Ridhuan Che Abdul Rahman & Mohd Helmi Ali, 2023. "What Have We Learned? A Bibliometric Review of a Three-Decade Investigation into the Supply Chain Uncertainty and a Revised Framework to Cope with the Challenges," Sustainability, MDPI, vol. 15(22), pages 1-19, November.
  4. Shen, Lu & Su, Chenting & Zheng, Xu & Zhuang, Guijun, 2019. "Contract design capability as a trust enabler in the pre-formation phase of interfirm relationships," Journal of Business Research, Elsevier, vol. 95(C), pages 103-115.
  5. Wang, Shuai & Ma, Shuang, 2023. "Is product customization always beneficial in the context of C2M platforms? A signaling theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
  6. Najafi-Tavani, Zhaleh & Robson, Matthew J. & Zaefarian, Ghasem & Andersson, Ulf & Yu, Chong, 2018. "Building subsidiary local responsiveness: (When) does the directionality of intrafirm knowledge transfers matter?," Journal of World Business, Elsevier, vol. 53(4), pages 475-492.
  7. Lees, Nic & Nuthall, Peter & Wilson, Mark M.J., 2020. "Relationship quality and supplier performance in food supply chains," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 23(3), August.
  8. Feifei Jiang & Xiaoying Zheng & Di Fan & Pengxiang Zhang & Sali Li, 2021. "The Sharing Economy and Business Model Design: A Configurational Approach," Journal of Management Studies, Wiley Blackwell, vol. 58(4), pages 949-976, June.
  9. Zahoor, Nadia & Gabriel Pepple, Dennis & Choudrie, Jyoti, 2021. "Entrepreneurial competencies and alliance success: The role of external knowledge absorption and mutual trust," Journal of Business Research, Elsevier, vol. 136(C), pages 440-450.
  10. Micevski, Milena & Dewsnap, Belinda & Cadogan, John W. & Kadic-Maglajlic, Selma & Boso, Nathaniel, 2019. "Sales intra-functional flexibility: Its relationship to performance and moderating effects on role stressors," Journal of Business Research, Elsevier, vol. 104(C), pages 552-562.
  11. Yang, Defeng & Chen, Xiaoyun & Ma, Baolong & Wei, Haiying, 2022. "When can interaction orientation create more service value? The moderating role of frontline employees' trust in managers and employee deep acting," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
  12. Shibin Sheng & Kevin Zheng Zhou & Julie Juan Li & Zhaoyang Guo, 2018. "Institutions and opportunism in buyer–supplier exchanges: the moderated mediating effects of contractual and relational governance," Journal of the Academy of Marketing Science, Springer, vol. 46(6), pages 1014-1031, November.
  13. Francis,David C. & Karalashvili,Nona & Murrell,Peter, 2022. "Transactional Governance Structures : New Cross-Country Data and an Application tothe Effect of Uncertainty," Policy Research Working Paper Series 10118, The World Bank.
  14. Musarra, Giuseppe & Kadile, Vita & Zaefarian, Ghasem & Oghazi, Pejvak & Najafi-Tavani, Zhaleh, 2022. "Emotions, culture intelligence, and mutual trust in technology business relationships," Technological Forecasting and Social Change, Elsevier, vol. 181(C).
  15. Jing Zhou & Shibin Sheng & Chuang Zhang, 2022. "Deterring Unethical Behaviors in Marketing Channels: The Role of Distributor Whistleblowing," Journal of Business Ethics, Springer, vol. 181(1), pages 97-115, November.
  16. Verghese, Anto John & Koufteros, Xenophon & Polyviou, Mikaella & Jia, Xingzhi, 2022. "In pursuit of supplier resilience: The explanatory role of customer leadership style," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 159(C).
  17. Zahoor, Nadia & Adomako, Samuel, 2023. "Be open to failure: Open innovation failure in dynamic environments," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
  18. Christina Hanna & Iain White & Bruce Glavovic, 2020. "The Uncertainty Contagion: Revealing the Interrelated, Cascading Uncertainties of Managed Retreat," Sustainability, MDPI, vol. 12(2), pages 1-18, January.
  19. Jelinek, Ronald, 2021. "Loyalty or lethargy? Keeping sellers committed, not entrenched," Business Horizons, Elsevier, vol. 64(1), pages 61-71.
  20. Muhammad Shujaat Mubarik & Navaz Naghavi & Muhammad Faraz Mubarak, 2019. "Impact of Supplier Relational Capital on Supply Chain Performance in Pakistani Textile Industry," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 9(3), pages 318-328, March.
  21. Yu, Xiaoyu & Meng, Xiaotong & Chen, Yi & Chen, Yingying & Nguyen, Bang, 2018. "Work-family conflict, organizational ambidexterity and new venture legitimacy in emerging economies," Technological Forecasting and Social Change, Elsevier, vol. 135(C), pages 229-240.
  22. Liu, Yen-Hung Steven & Deligonul, Seyda & Cavusgil, Erin & Chiou, Jyh-Shen, 2018. "Always trust in old friends? Effects of reciprocity in bilateral asset specificity on trust in international B2B partnerships," Journal of Business Research, Elsevier, vol. 90(C), pages 171-185.
  23. Oliveira, Luis & Johanson, Martin, 2021. "Trust and firm internationalization: Dark-side effects on internationalization speed and how to alleviate them," Journal of Business Research, Elsevier, vol. 133(C), pages 1-12.
  24. Vanesa Solís-Rodríguez & Manuel González-Díaz, 2019. "Prior interactions and contractual completeness in Spanish franchising," Small Business Economics, Springer, vol. 53(3), pages 795-812, October.
  25. Arinze Christian Nwoba & Nathaniel Boso & Matthew J. Robson, 2021. "Corporate sustainability strategies in institutional adversity: Antecedent, outcome, and contingency effects," Business Strategy and the Environment, Wiley Blackwell, vol. 30(2), pages 787-807, February.
  26. Jiachun Lu & Lutz Kaufmann & Craig R. Carter, 2021. "How Informal Exchanges Impact Formal Sourcing Collaboration (and What Supply Managers Can Do about It)," Journal of Supply Chain Management, Institute for Supply Management, vol. 57(4), pages 26-62, October.
  27. Ko, Guihan & Amankwah-Amoah, Joseph & Appiah, Gloria & Larimo, Jorma, 2022. "Non-market strategies and building digital trust in sharing economy platforms," Journal of International Management, Elsevier, vol. 28(1).
  28. Kong, Dongmin & Zhao, Ying & Liu, Shasha, 2021. "Trust and innovation: Evidence from CEOs' early-life experience," Journal of Corporate Finance, Elsevier, vol. 69(C).
  29. Rojas, Mariana Giovanna Andrade & Solis, Edgar Rogelio Ramirez & Zhu, John JianJun, 2018. "Innovation and network multiplexity: R&D and the concurrent effects of two collaboration networks in an emerging economy," Research Policy, Elsevier, vol. 47(6), pages 1111-1124.
  30. Yao, Qiongrui (Missy) & Baker, LaKami T. & Lohrke, Franz T., 2022. "Building and sustaining trust in remote work by platform-dependent entrepreneurs on digital labor platforms: Toward an integrative framework," Journal of Business Research, Elsevier, vol. 149(C), pages 327-339.
  31. Yunhui Zhao & Chuanli Zhao & Yi Guo & Hongyan Sheng & Taiwen Feng, 2021. "Green supplier integration and environmental innovation in Chinese firms: The joint effect of governance mechanism and trust," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(1), pages 169-183, January.
  32. Olabode, Oluwaseun E. & Boso, Nathaniel & Hultman, Magnus & Leonidou, Constantinos N., 2022. "Big data analytics capability and market performance: The roles of disruptive business models and competitive intensity," Journal of Business Research, Elsevier, vol. 139(C), pages 1218-1230.
  33. Patnaik, Swetketu & Pereira, Vijay & Temouri, Yama, 2022. "Intra-organisational dynamics as ‘dark side’ in inter-organizational relationships: Evidence from a longitudinal investigation into a university-industry collaboration," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
  34. Lin, Liang-Hung & Ho, Yu-Ling, 2021. "Ambidextrous governance and alliance performance under dynamic environments: An empirical investigation of Taiwanese technology alliances," Technovation, Elsevier, vol. 103(C).
  35. Achi, Awele & Adeola, Ogechi & Achi, Francis Chukwuedo, 2022. "CSR and green process innovation as antecedents of micro, small, and medium enterprise performance: Moderating role of perceived environmental volatility," Journal of Business Research, Elsevier, vol. 139(C), pages 771-781.
  36. Zhang, Zhikun & Zhang, Chuang & Shen, Lu, 2020. "Deterring dealer slackness: The role of supplier incentives and monitoring and the market environment," Journal of Business Research, Elsevier, vol. 121(C), pages 353-363.
  37. Wei, Zelong & Huang, Wengao & Wang, Yanping & Sun, Lulu, 2022. "When does servitization promote product innovation? The moderating roles of product modularization and organization formalization," Technovation, Elsevier, vol. 117(C).
  38. Abubakr Saeed & Hammad Riaz, 2021. "Navigating through firm–environmental groups' relationships: The impact of societal trust on corporate environmental strategy," Business Strategy and the Environment, Wiley Blackwell, vol. 30(8), pages 3552-3568, December.
  39. Sheng Zou, 2021. "Disenchanting Trust: Instrumental Reason, Algorithmic Governance, and China’s Emerging Social Credit System," Media and Communication, Cogitatio Press, vol. 9(2), pages 140-149.
  40. Misani, Nicola, 2020. "Sustainability and Implicit Contracts," MPRA Paper 104963, University Library of Munich, Germany.
  41. Lijun Angelia Chen & Bruno Varella Miranda & Joe L. Parcell & Chao Chen, 2019. "The foundations of institutional-based trust in farmers’ markets," Agriculture and Human Values, Springer;The Agriculture, Food, & Human Values Society (AFHVS), vol. 36(3), pages 395-410, September.
  42. Amina Rizwan & Faisal Mustafa, 2022. "Fintech Attaining Sustainable Development: An Investor Perspective of Crowdfunding Platforms in a Developing Country," Sustainability, MDPI, vol. 14(12), pages 1-17, June.
  43. David J. Ketchen & Lutz Kaufmann & Craig R. Carter, 2022. "Configurational approaches to theory development in supply chain management: Leveraging underexplored opportunities," Journal of Supply Chain Management, Institute for Supply Management, vol. 58(3), pages 71-88, July.
  44. Stephanie Eckerd & Sean Handley & Fabrice Lumineau, 2022. "Trust violations in buyer–supplier relationships: Spillovers and the contingent role of governance structures," Journal of Supply Chain Management, Institute for Supply Management, vol. 58(3), pages 47-70, July.
  45. Bai, Xuan & Wang, Qingtao & Sheng, Shibin & Li, Julie Juan, 2021. "Cross-level interpersonal ties and IJV innovation: Evidence from China," Journal of Business Research, Elsevier, vol. 134(C), pages 618-630.
  46. James Agyei & Shaorong Sun & Eugene Abrokwah & Emmanuel Kofi Penney & Richmond Ofori-Boafo, 2020. "Influence of Trust on Customer Engagement: Empirical Evidence From the Insurance Industry in Ghana," SAGE Open, , vol. 10(1), pages 21582440198, January.
  47. Joanna Radomska & Przemysław Wołczek & Letycja Sołoducho-Pelc & Susana Silva, 2019. "The Impact of Trust on the Approach to Management—A Case Study of Creative Industries," Sustainability, MDPI, vol. 11(3), pages 1-16, February.
  48. Patrucco, Andrea S. & Moretto, Antonella & Knight, Louise, 2021. "Does relationship control hinder relationship commitment? The role of supplier performance measurement systems in construction infrastructure projects," International Journal of Production Economics, Elsevier, vol. 233(C).
  49. Roman A. Lewandowski & Giuseppe T. Cirella, 2023. "Performance management systems: Trade-off between implementation and strategy development," Operations Management Research, Springer, vol. 16(1), pages 280-295, March.
  50. Connelly, Brian L. & Shi, Wei & Cheng, Xin & Yin, Cheng, 2021. "Short Sellers: A screening theory perspective on B2B relationships," Journal of Business Research, Elsevier, vol. 134(C), pages 393-404.
  51. Wu, AiHua, 2022. "Specific investments and supplier sustainable innovation contribution: A moderated nonlinear link," Technology in Society, Elsevier, vol. 68(C).
  52. Batwa, Abbas & Norrman, Andreas & Arvidsson, Ala, 2021. "How Blockchain interrelates with trust in the supply chain context: Insights from tracing sustainability in the metal industry," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Ringle, Christian M. & Blecker, Thorsten (ed.), Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg Internationa, volume 31, pages 329-351, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
  53. Wang, Mengyang & Zheng Zhou, Kevin & Bai, Xuan & Li, Jiaxuan, 2024. "Trust asymmetry and changes in supplier opportunism: An institutional contingency view," Journal of Business Research, Elsevier, vol. 174(C).
  54. Xu, Xun & Zeng, Shuo & He, Yuanjie, 2021. "The impact of information disclosure on consumer purchase behavior on sharing economy platform Airbnb," International Journal of Production Economics, Elsevier, vol. 231(C).
  55. Lumineau, Fabrice & Jin, Jason Lu & Sheng, Shibin & Zhou, Kevin Zheng, 2022. "Asset specificity asymmetry and supplier opportunism in buyer–supplier exchanges," Journal of Business Research, Elsevier, vol. 149(C), pages 85-100.
  56. You, Shuyang & Zhou, Kevin Zheng & Jia, Liangding, 2021. "How does human capital foster product innovation? The contingent roles of industry cluster features," Journal of Business Research, Elsevier, vol. 130(C), pages 335-347.
  57. Lu, Tingyu & Zhuang, Mengzhou & Zhuang, Guijun, 2021. "When does guanxi hurt interfirm cooperation? The moderating effects of institutional development and IT infrastructure capability," Journal of Business Research, Elsevier, vol. 125(C), pages 177-186.
  58. Nicholas Argyres & Janet Bercovitz & Giorgio Zanarone, 2020. "The role of relationship scope in sustaining relational contracts in interfirm networks," Strategic Management Journal, Wiley Blackwell, vol. 41(2), pages 222-245, February.
  59. Qi Yue & Xing Hua & Mei Quan, 2020. "RETRACTED ARTICLE: Structural equation model analysis of information systems in cooperative organizations: focusing the role of cooperative experience and information process mechanism," Information Systems and e-Business Management, Springer, vol. 18(4), pages 603-615, December.
  60. Jiang, Rong & Kang, Yuanjie & Liu, Yongsong & Liang, Zhihong & Duan, Yunlong & Sun, Yani & Liu, Jialan, 2022. "A trust transitivity model of small and medium-sized manufacturing enterprises under blockchain-based supply chain finance," International Journal of Production Economics, Elsevier, vol. 247(C).
  61. Yang, Defeng & Sheng, Shibin & Wu, Shuilong & Zhou, Kevin Zheng, 2018. "Suppressing partner opportunism in emerging markets: Contextualizing institutional forces in supply chain management," Journal of Business Research, Elsevier, vol. 90(C), pages 1-13.
  62. Henn, Nicolas & Lohwasser, Todor S., 2020. "The advances of community cloud computing in the business-to-business buying process," Discussion Papers of the Institute for Organisational Economics 6/2020, University of Münster, Institute for Organisational Economics.
  63. Claudio Panico, 2017. "Strategic interaction in alliances," Strategic Management Journal, Wiley Blackwell, vol. 38(8), pages 1646-1667, August.
  64. Najafi-Tavani, Zhaleh & Mousavi, Sahar & Zaefarian, Ghasem & Naudé, Peter, 2020. "Relationship learning and international customer involvement in new product design: The moderating roles of customer dependence and cultural distance," Journal of Business Research, Elsevier, vol. 120(C), pages 42-58.
  65. Abdurrezzak Sener & Mehmet Barut & Ali Dag & Mehmet Bayram Yildirim, 2021. "Impact of commitment, information sharing, and information usage on supplier performance: a Bayesian belief network approach," Annals of Operations Research, Springer, vol. 303(1), pages 125-158, August.
  66. Ju, Min & Murray, Janet Y. & Gao, Gerald Yong & Kotabe, Masaaki, 2019. "Concurrent sourcing strategy of multinational firms in China: Drivers and performance implications," Journal of World Business, Elsevier, vol. 54(6), pages 1-1.
  67. Jianhua Yang & Yuying Liu & Yajun Jia, 2022. "Influence of Trust Relationships with Suppliers on Manufacturer Resilience in COVID-19 Era," Sustainability, MDPI, vol. 14(15), pages 1-23, July.
  68. M. Birasnav & Rakesh Mittal & Avadhesh Dalpati, 2019. "Integrating Theories of Strategic Leadership, Social Exchange, and Structural Capital in the Context of Buyer–Supplier Relationship: An Empirical Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(3), pages 219-236, September.
  69. Genjiro Kosaka & Koichi Nakagawa & Seiji Manabe & Mizuki Kobayashi, 2020. "The vertical keiretsu advantage in the era of Westernization in the Japanese automobile industry: investigation from transaction cost economics and a resource-based view," Asian Business & Management, Palgrave Macmillan, vol. 19(1), pages 36-61, February.
  70. Wilhelmus (Michiel) Stapper, Everardus, 2021. "Contracting with citizens: How residents in Hamburg and New York negotiated development agreements," Land Use Policy, Elsevier, vol. 111(C).
  71. Xiu, Zongfeng & Liu, Ran & Feng, Pengshuo & Yin, Jingwei, 2023. "Does social culture matter for firms' access to trade credit? Evidence from China," Economic Modelling, Elsevier, vol. 119(C).
  72. Martin Holubčík & Jakub Soviar, 2021. "Main Problems of Cooperation Management: Insights from Slovak Companies," Sustainability, MDPI, vol. 13(12), pages 1-19, June.
  73. Chu, Zhaofang & Wang, Qiang & Lai, Fujun & Collins, Brian J., 2019. "Managing interdependence: Using Guanxi to cope with supply chain dependency," Journal of Business Research, Elsevier, vol. 103(C), pages 620-631.
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