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Mobbing at banks: Moderating Effect of Negative Emotions on the Relationship between Mobbing and Turnover Intention

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  • Meltem Idig-Camuroglu

    (Istanbul Kemerburgaz University [Istanbul] - Istanbul Kemerburgaz University)

  • Jale Minibas-Poussard

Abstract

While it is not always possible to prevent mobbing in organizations, individuals can be empowered to cope with it by regulating emotions. The purpose of this study was to explore mobbing and turnover intention in banking sector and to examine the moderating effect of negative emotions. Survey approach and free association technique were used with participants who were 164 bank employees in Istanbul, Turkey. Findings revealed that prevalence of mobbing is 30%. The most frequent aggressive behaviors are threats to individual's personal and work reputation. As the environment is perceived more negative, perceived mobbing increases. With the high levels of mobbing negative emotions increase and turnover intentions arise. Negative emotions moderated the relationship between mobbing and turnover intention. Employees with high negative emotions showed more turnover intention when mobbing increased. Effective coping with mobbing is essential for individuals and organizations since it increases negative affect and turnover intentions in employees. This findings also underlines the importance of anti-bullying policies. To our knowledge, this paper examined the moderating effect of negative emotions on the relationship between mobbing and turnover for the first time.

Suggested Citation

  • Meltem Idig-Camuroglu & Jale Minibas-Poussard, 2015. "Mobbing at banks: Moderating Effect of Negative Emotions on the Relationship between Mobbing and Turnover Intention," Post-Print hal-01615576, HAL.
    • Handle: RePEc:hal:journl:hal-01615576
    Note: View the original document on HAL open archive server: https://hal.science/hal-01615576
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    References listed on IDEAS

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    2. Pamela Lutgen‐Sandvik & Sarah J. Tracy & Jess K. Alberts, 2007. "Burned by Bullying in the American Workplace: Prevalence, Perception, Degree and Impact," Journal of Management Studies, Wiley Blackwell, vol. 44(6), pages 837-862, September.
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    4. Bentley, Tim A. & Catley, Bevan & Cooper-Thomas, Helena & Gardner, Dianne & O’Driscoll, Michael P. & Dale, Alison & Trenberth, Linda, 2012. "Perceptions of workplace bullying in the New Zealand travel industry: Prevalence and management strategies," Tourism Management, Elsevier, vol. 33(2), pages 351-360.
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    Cited by:

    1. Jale Minibas-Poussard & Meltem İdiğ-Çamuroğlu, 2016. "Mobbing in a cross-sectional national sample: The Turkish Case," Post-Print hal-01615570, HAL.

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