Handbook on Business Process Management 2
Editor
- Jan vom Brocke(Hochschule Liechtenstein)Michael Rosemann(Queensland University of Technology)
Abstract
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1007/978-3-642-01982-1
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Book Chapters
The following chapters of this book are listed in IDEAS- Roger Burlton, 2010. "Delivering Business Strategy Through Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 5-37, Springer.
- Mathias Kirchmer, 2010. "Management of Process Excellence," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 39-56, Springer.
- Markus Brenner & André Coners, 2010. "Process Capital as Strategic Success Factor: The Lufthansa Example," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 57-72, Springer.
- Chris Aitken & Christine Stephenson & Ryan Brinkworth, 2010. "Process Classification Frameworks," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 73-92, Springer.
- Tobias Bucher & Robert Winter, 2010. "Taxonomy of Business Process Management Approaches," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 93-114, Springer.
- Diana Heckl & Jürgen Moormann, 2010. "Process Performance Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 115-135, Springer.
- Michael Mühlen & Robert Shapiro, 2010. "Business Process Analytics," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 137-157, Springer.
- Shazia Sadiq & Guido Governatori, 2010. "Managing Regulatory Compliance in Business Processes," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 159-175, Springer.
- Wasana Bandara & Alain Guillemain & Paul Coogans, 2010. "Prioritizing Process Improvement: An Example from the Australian Financial Services Sector," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 177-195, Springer.
- M. Lynne Markus & Dax D. Jacobson, 2010. "Business Process Governance," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 201-222, Springer.
- Andrew Spanyi, 2010. "Business Process Management Governance," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 223-238, Springer.
- August-Wilhelm Scheer & Eric Brabänder, 2010. "The Process of Business Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 239-265, Springer.
- Michael Rosemann, 2010. "The Service Portfolio of a BPM Center of Excellence," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 267-284, Springer.
- Leandro Jesus & André Macieira & Daniel Karrer & Heitor Caulliraux, 2010. "BPM Center of Excellence: The Case of a Brazilian Company," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 285-306, Springer.
- Roger Tregear, 2010. "Business Process Standardization," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 307-327, Springer.
- Jyoti M. Bhat & Jude Fernandez & Manish Kumar & Sukriti Goel, 2010. "BPO through the BPM Lens: A Case Study," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 329-354, Springer.
- Stefan Novotny & Nicholas Rohmann, 2010. "Toward a Global Process Management System: The ThyssenKrupp Presta Case," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 355-367, Springer.
- Jörg Zwicker & Peter Fettke & Peter Loos, 2010. "Business Process Maturity in Public Administrations," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 369-396, Springer.
- Alexandra Kokkonen & Wasana Bandara, 2010. "Expertise in Business Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 401-421, Springer.
- Yvonne Lederer Antonucci, 2010. "Business Process Management Curriculum," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 423-442, Springer.
- Keith Harrison-Broninski, 2010. "Dealing with Human-Driven Processes," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 443-461, Springer.
- Dimitris Karagiannis & Robert Woitsch, 2010. "Knowledge Engineering in Business Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 463-485, Springer.
- Ulrike Baumöl, 2010. "Cultural Change in Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 487-514, Springer.
- Stefan Seidel & Katherine Shortland & David Court & Didier Elzinga, 2010. "Managing Creativity-intensive Processes: Learning from Film and Visual Effects Production," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 515-538, Springer.
- Jan Brocke & Martin Petry & Theresa Sinnl & Bo Østerberg Kristensen & Christian Sonnenberg, 2010. "Global Processes and Data: The Culture Journey at Hilti Corporation," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 539-558, Springer.
- Tonia Bruin & Gaby Doebeli, 2010. "An Organizational Approach to BPM: The Experience of an Australian Transport Provider," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 559-577, Springer.
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