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Business Process Management Curriculum

In: Handbook on Business Process Management 2

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  • Yvonne Lederer Antonucci

    (Widener University)

Abstract

As organizations continue to focus on improving and managing business processes, the ability to acquire and cultivate the appropriate skilled workforce has remained a challenge. While Business Process Management (BPM) was once defined in terms of tools and technologies, it has recently emerged as a discipline encompassing a broad spectrum of organizational practices. As a result, the skill-sets for BPM endeavors of today’s organizations have gone beyond the automation of processes to encompass a wide variety of strategic, technical, and people skills that are difficult to find in today’s professionals. Many organizations have assigned the process transformation leadership to existing business analysts who find that they require additional training and education. This chapter reviews the role of a business analyst within the context of BPM practice and suggests a curriculum designed to cultivate skills for the emerging business process (BP) analyst.

Suggested Citation

  • Yvonne Lederer Antonucci, 2010. "Business Process Management Curriculum," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 423-442, Springer.
    • Handle: RePEc:spr:ihichp:978-3-642-01982-1_20
    DOI: 10.1007/978-3-642-01982-1_20
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    Cited by:

    1. Pflanzl, Nicolas & Bergener, Katrin & Stein, Armin & Vossen, Gottfried, 2014. "Information systems freshmen teaching: Case experience from day one," ERCIS Working Papers 21, University of Münster, European Research Center for Information Systems (ERCIS).

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