Strategic planning using service roadmaps
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DOI: 10.1080/02642069.2014.915951
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References listed on IDEAS
- Stewart Johnstone & Andrew Dainty & Adrian Wilkinson, 2008. "In search of ‘product-service’: evidence from aerospace, construction, and engineering," The Service Industries Journal, Taylor & Francis Journals, vol. 28(6), pages 861-875, July.
- Lawrence F. Cunningham & Clifford E. Young & James H. Gerlach, 2008. "Consumer views of self-service technologies," The Service Industries Journal, Taylor & Francis Journals, vol. 28(6), pages 719-732, July.
- Amanda Beatson & Nick Lee & Leonard V. Coote, 2007. "Self-Service Technology and the Service Encounter," The Service Industries Journal, Taylor & Francis Journals, vol. 27(1), pages 75-89, January.
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Cited by:
- Heeyong Noh & Youngkeun Song & Ae-Soon Park & Byungun Yoon & Sungjoo Lee, 2016. "Development of new technology-based services," The Service Industries Journal, Taylor & Francis Journals, vol. 36(5-6), pages 200-222, April.
- Say, Kelvin & Schill, Wolf-Peter & John, Michele, 2020.
"Degrees of displacement: The impact of household PV battery prosumage on utility generation and storage,"
Applied Energy, Elsevier, vol. 276(C).
- Kelvin Say & Wolf-Peter Schill & Michele John, 2020. "Degrees of displacement: The impact of household PV battery prosumage on utility generation and storage," Papers 2003.06987, arXiv.org.
- Horio, Masayuki & Shigeto, Sawako & Ii, Ryota & Shimatani, Yukihiro & Hidaka, Masato, 2015. "Potential of the ‘Renewable Energy Exodus’ (a mass rural remigration) for massive GHG reduction in Japan," Applied Energy, Elsevier, vol. 160(C), pages 623-632.
- Barteková, Eva & Kemp, René, 2016. "National strategies for securing a stable supply of rare earths in different world regions," Resources Policy, Elsevier, vol. 49(C), pages 153-164.
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