Public Employee Acceptance of New Technological Processes: The case of an internal call centre
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DOI: 10.1080/14719037.2012.758308
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Cited by:
- Youngcheoul Kang & Nakbum Choi & Seoyong Kim, 2021. "Searching for New Model of Digital Informatics for Human–Computer Interaction: Testing the Institution-Based Technology Acceptance Model (ITAM)," IJERPH, MDPI, vol. 18(11), pages 1-36, May.
- Andrea Tomo, 2018. "Advancing a Behavioral Approach for Studying Public Administration," International Journal of Business and Management, Canadian Center of Science and Education, vol. 13(6), pages 1-25, April.
- Plantinga, Paul, 2022. "Digital discretion and public administration in Africa: Implications for the use of artificial intelligence," SocArXiv 2r98w_v1, Center for Open Science.
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