IDEAS home Printed from https://ideas.repec.org/a/taf/conmgt/v31y2013i9p959-978.html
   My bibliography  Save this article

Critical success factors for Malaysian construction projects: an empirical assessment

Author

Listed:
  • Yee Cheong Yong
  • Nur Emma Mustaffa

Abstract

Although extensive research has been undertaken on the critical success factors (CSFs) for construction projects, very little of this research contains information specific to the local context. While several local studies have been conducted within a similar research boundary, variables with growing importance in the literature, the human-related factors, have yet to garner much attention. Therefore, the main objective of this study was to gain a renewed understanding of the emerging trend of CSFs considered by various stakeholders in the local industry. This was achieved through a comparative study of 48 Malaysian construction stakeholders classified into three categories, namely, developers, consultants and contractors. The Kruskal-Wallis one-way analysis of variance (ANOVA) on 46 factors suggests that the stakeholders favour a more balanced approach to CSFs. Apart from the 'hard' factors, there is a strong consistency among the perception of project stakeholders in recognizing the significance of human-related 'soft' factors. The analysis further reveals that the high scoring factors are mostly related to three major aspects: (1) project personnel; (2) commitment and communication; and (3) site management and supervision. Implementation of human-related factors will help to stimulate an atmosphere of trust among stakeholders amidst a widespread adversarial attitude in the industry.

Suggested Citation

  • Yee Cheong Yong & Nur Emma Mustaffa, 2013. "Critical success factors for Malaysian construction projects: an empirical assessment," Construction Management and Economics, Taylor & Francis Journals, vol. 31(9), pages 959-978, September.
    • Handle: RePEc:taf:conmgt:v:31:y:2013:i:9:p:959-978
    DOI: 10.1080/01446193.2013.828843
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/01446193.2013.828843
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/01446193.2013.828843?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Bullen, Christine V. & Rockart, John F., 1981. "A primer on critical success factors," Working papers 1220-81. Report (Alfred P, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jean-Charles Fiolet & Carl Haas & Keith Hipel, 2016. "Risk-chasing behaviour in on-site construction decisions," Construction Management and Economics, Taylor & Francis Journals, vol. 34(12), pages 845-858, December.
    2. Butković Lana Lovrenčić, 2021. "A new framework for ranking Critical Success Factors for International Construction Projects," Organization, Technology and Management in Construction, Sciendo, vol. 13(2), pages 2505-2520, July.
    3. Ahmed Farouk Kineber & Mohammed Magdy Hamed, 2022. "Exploring the Sustainable Delivery of Building Projects in Developing Countries: A PLS-SEM Approach," Sustainability, MDPI, vol. 14(22), pages 1-19, November.
    4. Alberto Cerezo-Narváez & Andrés Pastor-Fernández & Manuel Otero-Mateo & Pablo Ballesteros-Pérez, 2022. "The Influence of Knowledge on Managing Risk for the Success in Complex Construction Projects: The IPMA Approach," Sustainability, MDPI, vol. 14(15), pages 1-30, August.
    5. José Giménez & Antonia Madrid-Guijarro & Antonio Duréndez, 2019. "Competitive Capabilities for the Innovation and Performance of Spanish Construction Companies," Sustainability, MDPI, vol. 11(19), pages 1-24, October.
    6. Athanasios Lamprou & Dimitra G. Vagiona, 2022. "Identification and Evaluation of Success Criteria and Critical Success Factors in Project Success," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(2), pages 237-253, June.
    7. Agata Klaus-Rosińska & Joanna Iwko, 2021. "Stakeholder Management—One of the Clues of Sustainable Project Management—As an Underestimated Factor of Project Success in Small Construction Companies," Sustainability, MDPI, vol. 13(17), pages 1-27, September.
    8. Jelena M. Andrić & Jiayuan Wang & Ruoyu Zhong, 2019. "Identifying the Critical Risks in Railway Projects Based on Fuzzy and Sensitivity Analysis: A Case Study of Belt and Road Projects," Sustainability, MDPI, vol. 11(5), pages 1-18, March.
    9. Kumar Virender & Pandey Amrendra & Singh Rahul, 2023. "Project success and critical success factors of construction projects: project practitioners’ perspectives," Organization, Technology and Management in Construction, Sciendo, vol. 15(1), pages 1-22, January.
    10. Adrien Fariala & Olawumi Dele Awolusi, 2021. "An assessment of Key Success Factors for Construction Projects in the Democratic Republic of Congo," Information Management and Business Review, AMH International, vol. 13(2), pages 16-34.
    11. Rehan Ashok & Thorpe David & Heravi Amirhossein, 2024. "Leadership practices and communication framework for project success – The construction sector," Organization, Technology and Management in Construction, Sciendo, vol. 16(1), pages 204-223.
    12. Yasser Yahya Al-Ashmori & Idris Othman & Al-Hussein M. H. Al-Aidrous, 2022. "“Values, Challenges, and Critical Success Factors” of Building Information Modelling (BIM) in Malaysia: Experts Perspective," Sustainability, MDPI, vol. 14(6), pages 1-18, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rockart, John F. (John Fralick), 1982. "The changing role of the information systems executive : a critical success factors perspective," Working papers 1297-82. Report (Alfred P, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    2. Philippus Lodewikus Wessels, 2009. "A Critical Learning Outcome Approach in Designing, Delivering and Assessing the IT Knowledge Syllabus," Accounting Education, Taylor & Francis Journals, vol. 19(5), pages 439-456.
    3. Bernadette Brown-Webb & Azwihangwisi E. Nesamvuni & Melanie de Bruyn & Johan A. van Niekerk & Parsuramen Pillay, 2022. "Assessing the Critical Success Factors for Aquaculture Enterprise Development in South Africa," Technium Social Sciences Journal, Technium Science, vol. 29(1), pages 438-457, March.
    4. Bradley, Joseph, 2008. "Management based critical success factors in the implementation of Enterprise Resource Planning systems," International Journal of Accounting Information Systems, Elsevier, vol. 9(3), pages 175-200.
    5. Yasser Yahya Al-Ashmori & Idris Othman & Al-Hussein M. H. Al-Aidrous, 2022. "“Values, Challenges, and Critical Success Factors” of Building Information Modelling (BIM) in Malaysia: Experts Perspective," Sustainability, MDPI, vol. 14(6), pages 1-18, March.
    6. E. Raguseo & Pigni, F. & Claudio Vitari, 2021. "Streams of digital data and competitive advantage: The mediation effects of process efficiency and product effectiveness," Grenoble Ecole de Management (Post-Print) hal-03323663, HAL.
    7. Roman Vasiliev & Galina Levochkina, 2015. "Influence of Critical Success Factors on Business Development in IT Consulting," Eurasian Journal of Business and Management, Eurasian Publications, vol. 3(3), pages 43-53.
    8. Shagun Srivastava & Madhvendra Misra, 2014. "Developing Evaluation Matrix for Critical Success Factors in Technology Forecasting," Global Business Review, International Management Institute, vol. 15(2), pages 363-380, June.
    9. Henderson, John C. & Rockart, John F. & Sifonis, John G., 1984. "A planning methodology for integrating management support systems," Working papers no. 116. Working paper (S, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    10. Stellan Lundstrom, 1993. "Realizing the Strategic Dimensions of Corporate Real Property Through Improved Planning and Control Systems," Journal of Real Estate Research, American Real Estate Society, vol. 8(4), pages 495-510.
    11. Simon Kratzer & Andreas Drechsler & Markus Westner & Susanne Strahringer, 2022. "The Fractional CIO in SMEs: conceptualization and research agenda," Information Systems and e-Business Management, Springer, vol. 20(3), pages 581-611, September.
    12. Radoslaw Wisniewski & Piotr Daniluk & Aneta Nowakowska-Krystman & Tomasz Kownacki, 2022. "Critical Success Factors of the Energy Sector Security Strategy: The Case of Poland," Energies, MDPI, vol. 15(17), pages 1-27, August.
    13. Ma, Guang, 2019. "The information content of operations-related disclosures," Journal of Accounting Literature, Elsevier, vol. 43(C), pages 87-107.
    14. Holtorf, Hans & Urmee, Tania & Calais, Martina & Pryor, Trevor, 2015. "A model to evaluate the success of Solar Home Systems," Renewable and Sustainable Energy Reviews, Elsevier, vol. 50(C), pages 245-255.
    15. Philippus L. Wessels & Shelley‐Anne Roos, 2009. "The Development of a Conceptual Framework for the Design, Delivery, and Assessment of a Typical Management Accounting Syllabus," Accounting Perspectives, John Wiley & Sons, vol. 8(2), pages 147-164, May.
    16. Hajar Hmina & Omar Hniche, 2022. "Understanding and measuring project success, a key ingredient in project management: An analytical research paper," Post-Print hal-03910727, HAL.
    17. Roberta de Sousa P. Castelo Branco & Carlos Alberto Gonçalves & João Luiz Soares & Clandia Maffini Gomes, 2024. "Adopting Critical Success Factors (CSF) Methods to Achieve High Management Performance on Dairy Farms," International Journal of Business and Management, Canadian Center of Science and Education, vol. 19(3), pages 1-34, June.
    18. Muhammad Alam Mauludina & Sri Mulyani & Zaldy Adrianto, 2023. "Critical Success Factors for Implementation of Self-Service Business Intelligence in Management Accounting," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 12, May.
    19. Madnick, Stuart E., 1987. "Perspectives on the effective use, planning, and impact of information technology," Working papers 1868-87., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    20. Wiyada Thitimajshima & Vatcharaporn Esichaikul & Donyaprueth Krairit, 2018. "A framework to identify factors affecting the performance of third-party B2B e-marketplaces: A seller’s perspective," Electronic Markets, Springer;IIM University of St. Gallen, vol. 28(2), pages 129-147, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:conmgt:v:31:y:2013:i:9:p:959-978. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RCME20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.