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Identification and Evaluation of Success Criteria and Critical Success Factors in Project Success

Author

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  • Athanasios Lamprou

    (Aristotle University of Thessaloniki)

  • Dimitra G. Vagiona

    (Aristotle University of Thessaloniki)

Abstract

Project success is one of the widely discussed issues inside Project Management field in the last decades. Success criteria (SC) and critical success factors (CSFs) constitute the two fundamental components of project success. The aim of this paper is the identification and evaluation of the SC as well as the CSFs in project success in theory and practice. A detailed literature review and content analysis are used to identify the frequency of reference of SC and CSFs, while an extensive questionnaire survey in individuals and organizations with experience in construction projects in Greece is performed to investigate their importance in project success. Regarding the relative importance, according to respondents’ perceptions, cost/budget, time/schedule, client/user satisfaction, and quality and technical performance are the most important SC, while project finance/funding and economics, project team/team members ability/competence and effectiveness, and project manager/team leader ability/competence and relative/past experience are the most important CSFs. The first four SC present similarities in terms of citation frequency in the literature review and relative importance provided by the respondents, while the ranking of the rest SC and CSFs presents several deviations. The Spearman correlation coefficient is used to investigate the possible relationships among the SC and the CSFs. 5 out of 17 SC and 11 out of 26 CSFs present low or moderate correlations (rs

Suggested Citation

  • Athanasios Lamprou & Dimitra G. Vagiona, 2022. "Identification and Evaluation of Success Criteria and Critical Success Factors in Project Success," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(2), pages 237-253, June.
    • Handle: RePEc:spr:gjofsm:v:23:y:2022:i:2:d:10.1007_s40171-022-00302-3
    DOI: 10.1007/s40171-022-00302-3
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    References listed on IDEAS

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    1. Murat Gunduz & Mohammed Almuajebh, 2020. "Critical Success Factors for Sustainable Construction Project Management," Sustainability, MDPI, vol. 12(5), pages 1-17, March.
    2. Rakesh Kulshreshtha & Anil Kumar & Ashish Tripathi & Dinesh Kumar Likhi, 2017. "Critical Success Factors in Implementation of Urban Metro System on PPP: A Case Study of Hyderabad Metro," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 18(4), pages 303-320, December.
    3. Maciel M. Queiroz & André Bergsten Mendes, 2020. "Critical Success Factors of the Brazilian Offshore Support Vessel Industry: A Flexible Systems Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 33-48, June.
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    5. Michael Atafo Adabre & Albert P.C. Chan, 2019. "The ends required to justify the means for sustainable affordable housing: A review on critical success criteria," Sustainable Development, John Wiley & Sons, Ltd., vol. 27(4), pages 781-794, July.
    6. Niraj Kumar Vishvakarma & R. R. K. Sharma & Anup Kumar, 2021. "An Empirical Analysis of Impact of Organizational Strategies on Critical Success Factors of Business Process Reengineering," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 55-73, March.
    7. Yee Cheong Yong & Nur Emma Mustaffa, 2013. "Critical success factors for Malaysian construction projects: an empirical assessment," Construction Management and Economics, Taylor & Francis Journals, vol. 31(9), pages 959-978, September.
    8. Pankaj Tiwari & B Suresha, 2021. "Moderating Role of Project Innovativeness on Project Flexibility, Project Risk, Project Performance, and Business Success in Financial Services," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(3), pages 179-196, September.
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