IDEAS home Printed from https://ideas.repec.org/a/spr/syspar/v34y2021i5d10.1007_s11213-020-09546-5.html
   My bibliography  Save this article

Past Has Gone but Present Is Yours: Debunking Post-Mortem Process by Safeguarding Lessons Learned during Disaster

Author

Listed:
  • Hanizah Hj. Mohideen

    (Multimedia University)

  • Magiswary Dorasamy

    (Multimedia University)

  • Murali Raman

    (Multimedia University)

Abstract

Many organisations across disaster management disciplines have formal processes for identifying, documenting and disseminating lessons from disasters or incidents in anticipation that they and others will be able to learn from past experiences and improve future responses. However, reports on lessons learned are completed after few hours or days after full disaster recovery from the incident but not during the disaster recovery, in which, leads to missing valuable information. Protection Motivation Theory (PMT) from a psychological context was used as role of theory to safeguard lessons learned during Disaster Recovery (DR) activities. An Action Research (AR) approach with interviews and focus group techniques was employed to understand DR process challenges in client organisation. The DR lessons-learned process was simplified and tested successfully via four simulations and the results demonstrated an improvement in error reduction, which lead to time and cost savings.

Suggested Citation

  • Hanizah Hj. Mohideen & Magiswary Dorasamy & Murali Raman, 2021. "Past Has Gone but Present Is Yours: Debunking Post-Mortem Process by Safeguarding Lessons Learned during Disaster," Systemic Practice and Action Research, Springer, vol. 34(5), pages 537-553, October.
    • Handle: RePEc:spr:syspar:v:34:y:2021:i:5:d:10.1007_s11213-020-09546-5
    DOI: 10.1007/s11213-020-09546-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11213-020-09546-5
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11213-020-09546-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Daniel Bachlechner & Stefan Thalmann & Markus Manhart, 2014. "Auditing service providers: supporting auditors in cross-organizational settings," Managerial Auditing Journal, Emerald Group Publishing, vol. 29(4), pages 286-303, April.
    2. Morten T. Hansen, 2002. "Knowledge Networks: Explaining Effective Knowledge Sharing in Multiunit Companies," Organization Science, INFORMS, vol. 13(3), pages 232-248, June.
    3. Hsiu-Fen Lin, 2007. "Knowledge sharing and firm innovation capability: an empirical study," International Journal of Manpower, Emerald Group Publishing, vol. 28(1), pages 315 - 332, April.
    4. Murray E. Jennex & Suzanne Zyngier, 2007. "Security as a contributor to knowledge management success," Information Systems Frontiers, Springer, vol. 9(5), pages 493-504, November.
    5. Ryuji Kakimoto & Toshio Fujimi & Mamoru Yoshida & Hwayoung Kim, 2016. "Factors promoting and impeding precautionary evacuation behaviour," International Journal of Urban Sciences, Taylor & Francis Journals, vol. 20(sup1), pages 25-37, July.
    6. Dorasamy, Magiswary & Raman, Murali & Kaliannan, Maniam, 2013. "Knowledge management systems in support of disasters management: A two decade review," Technological Forecasting and Social Change, Elsevier, vol. 80(9), pages 1834-1853.
    7. Martine R. Haas & Morten T. Hansen, 2007. "Different knowledge, different benefits: toward a productivity perspective on knowledge sharing in organizations," Strategic Management Journal, Wiley Blackwell, vol. 28(11), pages 1133-1153, November.
    8. Marijn Janssen & JinKyu Lee & Nitesh Bharosa & Anthony Cresswell, 2010. "Advances in multi-agency disaster management: Key elements in disaster research," Information Systems Frontiers, Springer, vol. 12(1), pages 1-7, March.
    9. Murray Jennex & Lorne Olfman, 2005. "Assessing Knowledge Management Success," International Journal of Knowledge Management (IJKM), IGI Global, vol. 1(2), pages 33-49, April.
    10. Hsiu‐Fen Lin, 2007. "Knowledge sharing and firm innovation capability: an empirical study," International Journal of Manpower, Emerald Group Publishing Limited, vol. 28(3/4), pages 315-332, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shujahat, Muhammad & Sousa, Maria José & Hussain, Saddam & Nawaz, Faisal & Wang, Minhong & Umer, Muhammad, 2019. "Translating the impact of knowledge management processes into knowledge-based innovation: The neglected and mediating role of knowledge-worker productivity," Journal of Business Research, Elsevier, vol. 94(C), pages 442-450.
    2. Li, Guiquan & Shang, Yufan & Liu, Haixin & Xi, Youmin, 2014. "Differentiated transformational leadership and knowledge sharing: A cross-level investigation," European Management Journal, Elsevier, vol. 32(4), pages 554-563.
    3. Imran Ali & Murad Ali & Saeed Badghish & Thamer Ahmad S. Baazeem, 2018. "Examining the Role of Childhood Experiences in Developing Altruistic and Knowledge Sharing Behaviors among Children in Their Later Life: A Partial Least Squares (PLS) Path Modeling Approach," Sustainability, MDPI, vol. 10(2), pages 1-24, January.
    4. Maciej Zastempowski & Waldemar Glabiszewski & Krzysztof Krukowski & Szymon Cyfert, 2020. "Technological Innovation Capabilities of Small and Medium-Sized Enterprises," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 460-474.
    5. Lingyan Liu & Minghua Lin & Ming Yu, 2023. "Relationship of internal institutions, knowledge sharing, and technological innovation in characteristic cultural enterprises: Evidence from China," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(1), pages 515-524, January.
    6. Haradhan Kumar MOHAJAN, 2019. "Knowledge Sharing among Employees in Organizations," Journal of Economic Development, Environment and People, Alliance of Central-Eastern European Universities, vol. 8(1), pages 52-61, March.
    7. Wondifraw Mihret Dessie & Gojjam Ademe Mengistu & Tigist Abera Mulualem, 2022. "Communication and innovation in the performance of weaving and pottery crafts in Gojjam, Ethiopia," Journal of Innovation and Entrepreneurship, Springer, vol. 11(1), pages 1-22, December.
    8. Fındık, Derya & Beyhan, Berna, 2014. "A Perceptual Measure of Innovation Performance: Micro Level Evidence from Turkey," MPRA Paper 60961, University Library of Munich, Germany.
    9. Wei Daojiang & Li Huimin, 2014. "An Empirical Study on the Influencing Factors of Knowledge Sharing in Project Context," Journal of Systems Science and Information, De Gruyter, vol. 2(2), pages 154-169, April.
    10. Xiaolei Zou & Xiaoxi Chen & Fengling Chen & Chuxin Luo & Hongyan Liu, 2020. "The Influence of Negative Workplace Gossip on Knowledge Sharing: Insight from the Cognitive Dissonance Perspective," Sustainability, MDPI, vol. 12(8), pages 1-17, April.
    11. Nham Tuan Phong & Nguyen Tuyet-Mai & Tran Nam Hoai & Nguyen Hao Anh, 2020. "Knowledge sharing and innovation capability at both individual and organizational levels: An empirical study from Vietnam’s telecommunication companies," Management & Marketing, Sciendo, vol. 15(2), pages 275-301, June.
    12. Sun, Xiuli & Li, Haizheng & Ghosal, Vivek, 2020. "Firm-level human capital and innovation: Evidence from China," China Economic Review, Elsevier, vol. 59(C).
    13. Ju Han Yeon & Seung-hwan Jang, 2023. "The Relation between Bio-Industry Performance and Innovation Capacity—Focusing on the Korean Bio-Industry," Sustainability, MDPI, vol. 15(9), pages 1-17, April.
    14. Agnieszka Konys, 2019. "Green Supplier Selection Criteria: From a Literature Review to a Comprehensive Knowledge Base," Sustainability, MDPI, vol. 11(15), pages 1-41, August.
    15. Stanley Kam Sing Wong, 2013. "Environmental Requirements, Knowledge Sharing and Green Innovation: Empirical Evidence from the Electronics Industry in China," Business Strategy and the Environment, Wiley Blackwell, vol. 22(5), pages 321-338, July.
    16. Eugenie Byukusenge & John C. Munene, 2017. "Knowledge management and business performance: Does innovation matter?," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1368434-136, January.
    17. Ahyar Yuniawan & Udin Udin, 2020. "The Influence of Knowledge Sharing, Affective Commitment, and Meaningful Work on Employee‘s Performance," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(3), pages 72-82.
    18. Ra'ed (Moh'd Taisir) Masa'deh & Bader Yousef Obeidat & Diana Shawqi Zyod & Ala’a Hamdi Gharaibeh, 2015. "The Associations among Transformational Leadership, Transactional Leadership, Knowledge Sharing, Job Performance, and Firm Performance: A Theoretical Model," Journal of Social Sciences (COES&RJ-JSS), , vol. 4(2), pages 848-866, April.
    19. Moayyad AL-FAWAEER & Mousa KHAIREDDIN, 2020. "The Impact Of Quality Management(Qm) On Job Satisfaction Across Knowledge Sharing As A Moderating Variable In Greater Amman Governorate," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 1, pages 7-16, July.
    20. Abdullah Almuqrin & Ibrahim Mutambik, 2021. "The explanatory power of social cognitive theory in determining knowledge sharing among Saudi faculty," PLOS ONE, Public Library of Science, vol. 16(3), pages 1-24, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:syspar:v:34:y:2021:i:5:d:10.1007_s11213-020-09546-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.