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Knowledge management and business performance: Does innovation matter?

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  • Eugenie Byukusenge
  • John C. Munene

Abstract

The purpose of this study was to assess the mediating effect of innovation in the relationship between knowledge management and business performance of SMEs in Rwanda. The study used a cross-sectional survey design to collect the data on a sample of 250 SMEs and bootstrap method was used to carry out mediation analysis. The findings revealed that innovation fully mediates the relationship between knowledge management and business performance of SMEs. The paper contributes to scholarly debate on the mediating role of innovation on the relationship between knowledge management and business performance of SMEs by providing evidence from a developing country. The results may help business owners of SMEs to adopt innovation as a conduit for knowledge management to boost their business performance.

Suggested Citation

  • Eugenie Byukusenge & John C. Munene, 2017. "Knowledge management and business performance: Does innovation matter?," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1368434-136, January.
    • Handle: RePEc:taf:oabmxx:v:4:y:2017:i:1:p:1368434
    DOI: 10.1080/23311975.2017.1368434
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    Cited by:

    1. Khaw Jia-Qi & Shankar Chelliah, 2020. "The Effectiveness of Knowledge Management and Export Performance among Malaysian SMEs: Mediated by Innovation," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 10(10), pages 647-657, October.
    2. Kafigi Jeje, 2020. "Knowledge Management and Performance of Small and Medium-Sized Enterprises: Lessons from Tanzanian Bakeries," Eurasian Journal of Business and Management, Eurasian Publications, vol. 8(2), pages 75-93.
    3. Asta Mikalauskiene & Zenona Atkociuniene, 2019. "Knowledge Management Impact on Sustainable Development," Montenegrin Journal of Economics, Economic Laboratory for Transition Research (ELIT), vol. 15(4), pages 149-160.
    4. Susanne Durst & Samuel Foli & Ingi Runar Edvardsson, 2024. "A systematic literature review on knowledge management in SMEs: current trends and future directions," Management Review Quarterly, Springer, vol. 74(1), pages 263-288, February.
    5. Jonathan, & Prof.Dr.Hj. Farida Jasfar, ME, Ph. D, 2020. "The Influence of Strategic Orientation, Knowledge Management and Innovation on Firm Performance FMCG Industries," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 7(10), pages 93-107, October.
    6. Kamel Khouladi, 2023. "Role Of Knowledge Management Towards Improving Organizational Productivity And Efficiency – Case Study Of Saudi Electricity Company," Eurasian Journal of Business and Management, Eurasian Publications, vol. 11(3-4), pages 147-157.
    7. Ana Paula Perlin & Clandia Maffini Gomes & Francies Diego Motke & Isak Kruglianskas & Felipe Cavalheiro Zaluski, 2022. "Climate Change Mitigation, Adaptation Practices, and Business Performance in Brazilian Industrial Companies," Sustainability, MDPI, vol. 14(18), pages 1-18, September.
    8. Daniel Amente KENEA, 2020. "The Role Of Innovation Strategy In Improving Organizational Performance And Productivity: Focus On Heineken Beverage Industry, Ethiopia," Annals of the University of Craiova for Journalism, Communication and Management, Department of Communication, Journalism and Education Sciences, University of Craiova, vol. 6(1), pages 31-56, December.
    9. Okreša Đurić, Bogdan & Maleković, Mirko, 2018. "Knowledge Management and Conceptual Modelling Towards Better Business Results," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2018), Split, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Split, Croatia, 6-8 September 2018, pages 239-246, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    10. Philippe Jean-Amans & Harouna Wassongma & François Seck Fall, 2023. "Determinants of innovation in small- and medium-sized enterprises in Senegal," Economics Bulletin, AccessEcon, vol. 43(2), pages 894-906.
    11. Constantin Bratianu & Dan Florin Stanescu & Rares Mocanu & Ruxandra Bejinaru, 2021. "Serial Multiple Mediation of the Impact of Customer Knowledge Management on Sustainable Product Innovation by Innovative Work Behavior," Sustainability, MDPI, vol. 13(22), pages 1-25, November.

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