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Design Thinking and teamwork—measuring impact: a systematic literature review

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  • Cornelia Kerstin Schlott

    (Technische Universität Berlin, (Strategic Management))

Abstract

Research has significantly advanced the understanding of the benefits that Design Thinking can offer organizations and firmly established the importance of effective teams for them. Yet, a critical inquiry remains: What specific benefits does Design Thinking confer upon teamwork and its outcomes? This article conducts a systematic review, synthesizing empirical evidence from literature to address this question. The analysis reveals the diverse impact of Design Thinking on team interactions, skills, tasks and activities, values, emotions and mindset, and team composition as well as performance. Furthermore, this study explores how Design Thinking's influence on teams can contribute to cultural change within organizations and discusses both the limitations and prerequisites of this method. Suggestions on how future research can proceed are provided, and practical implications that can enhance the implementation of design methods in organizations are highlighted.

Suggested Citation

  • Cornelia Kerstin Schlott, 2024. "Design Thinking and teamwork—measuring impact: a systematic literature review," Journal of Organization Design, Springer;Organizational Design Community, vol. 13(4), pages 163-196, December.
    • Handle: RePEc:spr:jorgde:v:13:y:2024:i:4:d:10.1007_s41469-024-00177-x
    DOI: 10.1007/s41469-024-00177-x
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    References listed on IDEAS

    as
    1. Philip M. Podsakoff & Scott B. MacKenzie & Daniel G. Bachrach & Nathan P. Podsakoff, 2005. "The influence of management journals in the 1980s and 1990s," Strategic Management Journal, Wiley Blackwell, vol. 26(5), pages 473-488, May.
    2. Thinley Tharchen & Raghu Garud & Rebecca L. Henn, 2020. "Design as an interactive boundary object," Journal of Organization Design, Springer;Organizational Design Community, vol. 9(1), pages 1-34, December.
    3. David Dunne, 2018. "Implementing design thinking in organizations: an exploratory study," Journal of Organization Design, Springer;Organizational Design Community, vol. 7(1), pages 1-16, December.
    4. Arumugam, V. & Antony, Jiju & Kumar, Maneesh, 2013. "Linking learning and knowledge creation to project success in Six Sigma projects: An empirical investigation," International Journal of Production Economics, Elsevier, vol. 141(1), pages 388-402.
    5. Benedikt Ewald & Axel Menning & Claudia Nicolai & Ulrich Weinberg, 2019. "Emotions Along the Design Thinking Process," Understanding Innovation, in: Christoph Meinel & Larry Leifer (ed.), Design Thinking Research, pages 41-60, Springer.
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    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Design Thinking; Teamwork; Organization design; Performance; Engineering education; Management education;
    All these keywords.

    JEL classification:

    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • O35 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Social Innovation
    • I25 - Health, Education, and Welfare - - Education - - - Education and Economic Development
    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • D02 - Microeconomics - - General - - - Institutions: Design, Formation, Operations, and Impact

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