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Digital Transformation in Health Care: Augmented Reality for Hands-Free Service Innovation

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  • Kai Klinker

    (Technical University of Munich)

  • Manuel Wiesche

    (Technical University of Munich)

  • Helmut Krcmar

    (Technical University of Munich)

Abstract

Health care professionals regularly require access to information systems throughout their daily work. However, existing smart devices like smartphones and tablets are difficult to use at the point of care, because health care professionals require both hands during their work. Following a design science research approach including ethnographic fieldwork and prototype tests with focus groups, we find that Augmented Reality smart glass applications offer potential for service innovation in the health care sector. Our smart glass prototype supports health care professionals during wound treatment by allowing them to document procedures hands-free while they perform them. Furthermore, we investigate the use of audio based and physical interaction with the smart glasses in a within-subjects design experiment.

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  • Kai Klinker & Manuel Wiesche & Helmut Krcmar, 0. "Digital Transformation in Health Care: Augmented Reality for Hands-Free Service Innovation," Information Systems Frontiers, Springer, vol. 0, pages 1-13.
    • Handle: RePEc:spr:infosf:v::y::i::d:10.1007_s10796-019-09937-7
    DOI: 10.1007/s10796-019-09937-7
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    Cited by:

    1. Longling Zhang & Bochen Shen & Ahmed Barnawi & Shan Xi & Neeraj Kumar & Yi Wu, 2021. "FedDPGAN: Federated Differentially Private Generative Adversarial Networks Framework for the Detection of COVID-19 Pneumonia," Information Systems Frontiers, Springer, vol. 23(6), pages 1403-1415, December.
    2. Milad Mirbabaie & Stefan Stieglitz & Nicholas R. J. Frick, 2021. "Hybrid intelligence in hospitals: towards a research agenda for collaboration," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 365-387, June.
    3. David Soto Setzke & Tobias Riasanow & Markus Böhm & Helmut Krcmar, 2023. "Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations," Information Systems Frontiers, Springer, vol. 25(3), pages 1017-1037, June.
    4. Chang Won Lee, 2022. "Application of Metaverse Service to Healthcare Industry: A Strategic Perspective," IJERPH, MDPI, vol. 19(20), pages 1-14, October.
    5. Nannan Xi & Juan Chen & Filipe Gama & Marc Riar & Juho Hamari, 2023. "The challenges of entering the metaverse: An experiment on the effect of extended reality on workload," Information Systems Frontiers, Springer, vol. 25(2), pages 659-680, April.
    6. Dal Mas, Francesca & Massaro, Maurizio & Rippa, Pierluigi & Secundo, Giustina, 2023. "The challenges of digital transformation in healthcare: An interdisciplinary literature review, framework, and future research agenda," Technovation, Elsevier, vol. 123(C).
    7. Angelos I. Stoumpos & Fotis Kitsios & Michael A. Talias, 2023. "Digital Transformation in Healthcare: Technology Acceptance and Its Applications," IJERPH, MDPI, vol. 20(4), pages 1-44, February.

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