IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v26y2024i4d10.1007_s10796-023-10424-3.html
   My bibliography  Save this article

Business Analytics Adoption and Technological Intensity: An Efficiency Analysis

Author

Listed:
  • Erkan Bayraktar

    (Gulf University for Science & Technology)

  • Ekrem Tatoglu

    (Gulf University for Science & Technology
    Ibn Haldun University, School of Business, Basaksehir)

  • Arafat Salih Aydiner

    (Istanbul Medeniyet University)

  • Dursun Delen

    (Oklahoma State University
    Istinye University)

Abstract

Despite the overwhelming popularity of business analytics (BA) as an evidence-based decision support mechanism, the impact of its adoption on organizational performance has received scant attention from the research community. This study aims to unfold the adoption efficiencies of BA and its applications by proposing a data envelopment analysis (DEA) methodology to holistically assess the underlying factors with respect to the level of achievement regarding organizational performance, operational performance, and financial performance. Furthermore, the study unveils the firm-level and sectoral-level discrepancies in BA adoption efficiency in different industry settings. Relying on survey data obtained from 204 executives in various industries, this study provides empirical support for the cross-industry differences in BA adoption efficiencies. The results show that the firms in low-tech industries seem to achieve the highest efficiency from adopting BA regarding its influence on firm performance.

Suggested Citation

  • Erkan Bayraktar & Ekrem Tatoglu & Arafat Salih Aydiner & Dursun Delen, 2024. "Business Analytics Adoption and Technological Intensity: An Efficiency Analysis," Information Systems Frontiers, Springer, vol. 26(4), pages 1509-1526, August.
    • Handle: RePEc:spr:infosf:v:26:y:2024:i:4:d:10.1007_s10796-023-10424-3
    DOI: 10.1007/s10796-023-10424-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-023-10424-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-023-10424-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Delen, Dursun & Zolbanin, Hamed M., 2018. "The analytics paradigm in business research," Journal of Business Research, Elsevier, vol. 90(C), pages 186-195.
    2. Sivarajah, Uthayasankar & Kamal, Muhammad Mustafa & Irani, Zahir & Weerakkody, Vishanth, 2017. "Critical analysis of Big Data challenges and analytical methods," Journal of Business Research, Elsevier, vol. 70(C), pages 263-286.
    3. J. Robert Baum & Stefan Wally, 2003. "Strategic decision speed and firm performance," Strategic Management Journal, Wiley Blackwell, vol. 24(11), pages 1107-1129, November.
    4. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
    5. Peter Carroll & Eduardo Pol & Paul Robertson, 2000. "Classification of Industries by Level of Technology: An Appraisal and some Implications," Prometheus, Taylor & Francis Journals, vol. 18(4), pages 417-436.
    6. Troilo, Michael & Bouchet, Adrien & Urban, Timothy L. & Sutton, William A., 2016. "Perception, reality, and the adoption of business analytics: Evidence from North American professional sport organizations," Omega, Elsevier, vol. 59(PA), pages 72-83.
    7. Zhu, Joe, 2003. "Imprecise data envelopment analysis (IDEA): A review and improvement with an application," European Journal of Operational Research, Elsevier, vol. 144(3), pages 513-529, February.
    8. N Adler & B Golany, 2002. "Including principal component weights to improve discrimination in data envelopment analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 53(9), pages 985-991, September.
    9. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    10. Shih-Chia Huang & Suzanne McIntosh & Stanislav Sobolevsky & Patrick C. K. Hung, 2017. "Big Data Analytics and Business Intelligence in Industry," Information Systems Frontiers, Springer, vol. 19(6), pages 1229-1232, December.
    11. Duan, Yanqing & Cao, Guangming & Edwards, John S., 2020. "Understanding the impact of business analytics on innovation," European Journal of Operational Research, Elsevier, vol. 281(3), pages 673-686.
    12. Aydiner, Arafat Salih & Tatoglu, Ekrem & Bayraktar, Erkan & Zaim, Selim & Delen, Dursun, 2019. "Business analytics and firm performance: The mediating role of business process performance," Journal of Business Research, Elsevier, vol. 96(C), pages 228-237.
    13. Korpela, Jukka & Lehmusvaara, Antti & Nisonen, Jukka, 2007. "Warehouse operator selection by combining AHP and DEA methodologies," International Journal of Production Economics, Elsevier, vol. 108(1-2), pages 135-142, July.
    14. Martin Kunc & Frances A. O’Brien, 2019. "The role of business analytics in supporting strategy processes: Opportunities and limitations," Journal of the Operational Research Society, Taylor & Francis Journals, vol. 70(6), pages 974-985, June.
    15. Liu, Fuh-Hwa Franklin & Wang, Peng-hsiang, 2008. "DEA Malmquist productivity measure: Taiwanese semiconductor companies," International Journal of Production Economics, Elsevier, vol. 112(1), pages 367-379, March.
    16. V. S. Prakash Attili & Saji K. Mathew & Vijayan Sugumaran, 2022. "Information Privacy Assimilation in IT Organizations," Information Systems Frontiers, Springer, vol. 24(5), pages 1497-1513, October.
    17. Sueyoshi, Toshiyuki & Aoki, Shingo, 2001. "A use of a nonparametric statistic for DEA frontier shift: the Kruskal and Wallis rank test," Omega, Elsevier, vol. 29(1), pages 1-18, February.
    18. Elbashir, Mohamed Z. & Collier, Philip A. & Davern, Michael J., 2008. "Measuring the effects of business intelligence systems: The relationship between business process and organizational performance," International Journal of Accounting Information Systems, Elsevier, vol. 9(3), pages 135-153.
    19. Shivam Gupta & Vinayak A. Drave & Surajit Bag & Zongwei Luo, 2019. "Leveraging Smart Supply Chain and Information System Agility for Supply Chain Flexibility," Information Systems Frontiers, Springer, vol. 21(3), pages 547-564, June.
    20. Duhan, Stephen, 2007. "A capabilities based toolkit for strategic information systems planning in SMEs," International Journal of Information Management, Elsevier, vol. 27(5), pages 352-367.
    21. Larson, Deanne & Chang, Victor, 2016. "A review and future direction of agile, business intelligence, analytics and data science," International Journal of Information Management, Elsevier, vol. 36(5), pages 700-710.
    22. J Michael Geringer & Louis Hebert, 1991. "Measuring Performance of International Joint Ventures," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 22(2), pages 249-263, June.
    23. E Bayraktar & E Tatoglu & S Zaim, 2013. "Measuring the relative efficiency of quality management practices in Turkish public and private universities," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 64(12), pages 1810-1830, December.
    24. Akter, Shahriar & Wamba, Samuel Fosso & Gunasekaran, Angappa & Dubey, Rameshwar & Childe, Stephen J., 2016. "How to improve firm performance using big data analytics capability and business strategy alignment?," International Journal of Production Economics, Elsevier, vol. 182(C), pages 113-131.
    25. Braganza, Ashley & Brooks, Laurence & Nepelski, Daniel & Ali, Maged & Moro, Russ, 2017. "Resource management in big data initiatives: Processes and dynamic capabilities," Journal of Business Research, Elsevier, vol. 70(C), pages 328-337.
    26. Michael J. Tippins & Ravipreet S. Sohi, 2003. "IT competency and firm performance: is organizational learning a missing link?," Strategic Management Journal, Wiley Blackwell, vol. 24(8), pages 745-761, August.
    27. Appelbaum, Deniz & Kogan, Alexander & Vasarhelyi, Miklos & Yan, Zhaokai, 2017. "Impact of business analytics and enterprise systems on managerial accounting," International Journal of Accounting Information Systems, Elsevier, vol. 25(C), pages 29-44.
    28. C S Sarrico & R G Dyson, 2000. "Using DEA for planning in UK universities—an institutional perspective," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 51(7), pages 789-800, July.
    29. R. D. Banker & A. Charnes & W. W. Cooper, 1984. "Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis," Management Science, INFORMS, vol. 30(9), pages 1078-1092, September.
    30. Patrick L. Brockett & Boaz Golany, 1996. "Using Rank Statistics for Determining Programmatic Efficiency Differences in Data Envelopment Analysis," Management Science, INFORMS, vol. 42(3), pages 466-472, March.
    31. Bayraktar, Erkan & Demirbag, Mehmet & Koh, S.C. Lenny & Tatoglu, Ekrem & Zaim, Halil, 2009. "A causal analysis of the impact of information systems and supply chain management practices on operational performance: Evidence from manufacturing SMEs in Turkey," International Journal of Production Economics, Elsevier, vol. 122(1), pages 133-149, November.
    32. Steven Ji-fan Ren & Samuel Fosso Wamba & Shahriar Akter & Rameshwar Dubey & Stephen J. Childe, 2017. "Modelling quality dynamics, business value and firm performance in a big data analytics environment," International Journal of Production Research, Taylor & Francis Journals, vol. 55(17), pages 5011-5026, September.
    33. Aydiner, Arafat Salih & Tatoglu, Ekrem & Bayraktar, Erkan & Zaim, Selim, 2019. "Information system capabilities and firm performance: Opening the black box through decision-making performance and business-process performance," International Journal of Information Management, Elsevier, vol. 47(C), pages 168-182.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Aydiner, Arafat Salih & Tatoglu, Ekrem & Bayraktar, Erkan & Zaim, Selim & Delen, Dursun, 2019. "Business analytics and firm performance: The mediating role of business process performance," Journal of Business Research, Elsevier, vol. 96(C), pages 228-237.
    2. Ashrafi, Amir & Zareravasan, Ahad, 2022. "An ambidextrous approach on the business analytics-competitive advantage relationship: Exploring the moderating role of business analytics strategy," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    3. Ashrafi, Amir & Zare Ravasan, Ahad & Trkman, Peter & Afshari, Samira, 2019. "The role of business analytics capabilities in bolstering firms’ agility and performance," International Journal of Information Management, Elsevier, vol. 47(C), pages 1-15.
    4. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Bryde, David J. & Giannakis, Mihalis & Foropon, Cyril & Roubaud, David & Hazen, Benjamin T., 2020. "Big data analytics and artificial intelligence pathway to operational performance under the effects of entrepreneurial orientation and environmental dynamism: A study of manufacturing organisations," International Journal of Production Economics, Elsevier, vol. 226(C).
    5. Ranjan Chaudhuri & Sheshadri Chatterjee & Demetris Vrontis & Alkis Thrassou, 2024. "Adoption of robust business analytics for product innovation and organizational performance: the mediating role of organizational data-driven culture," Annals of Operations Research, Springer, vol. 339(3), pages 1757-1791, August.
    6. Brinch, Morten & Gunasekaran, Angappa & Fosso Wamba, Samuel, 2021. "Firm-level capabilities towards big data value creation," Journal of Business Research, Elsevier, vol. 131(C), pages 539-548.
    7. Osama Musa Ali Al-Darras & Cem Tanova, 2022. "From Big Data Analytics to Organizational Agility: What Is the Mechanism?," SAGE Open, , vol. 12(2), pages 21582440221, June.
    8. Demirbag, Mehmet & Tatoglu, Ekrem & Glaister, Keith W. & Zaim, Selim, 2010. "Measuring strategic decision making efficiency in different country contexts: A comparison of British and Turkish firms," Omega, Elsevier, vol. 38(1-2), pages 95-104, February.
    9. Perdana, Arif & Lee, Hwee Hoon & Koh, SzeKee & Arisandi, Desi, 2022. "Data analytics in small and mid-size enterprises: Enablers and inhibitors for business value and firm performance," International Journal of Accounting Information Systems, Elsevier, vol. 44(C).
    10. Fernández, Ana Isabel & Gascón, Fernando & González , Eduardo, 2001. "Economic Efficiency and Value Maximization in Banking Firms," Efficiency Series Papers 2001/11, University of Oviedo, Department of Economics, Oviedo Efficiency Group (OEG).
    11. Roßmann, Bernhard & Canzaniello, Angelo & von der Gracht, Heiko & Hartmann, Evi, 2018. "The future and social impact of Big Data Analytics in Supply Chain Management: Results from a Delphi study," Technological Forecasting and Social Change, Elsevier, vol. 130(C), pages 135-149.
    12. Adilson Carlos Yoshikuni & Rajeev Dwivedi & Ronaldo Gomes Dultra-de-Lima & Claudio Parisi & José Carlos Tiomatsu Oyadomari, 2023. "Role of Emerging Technologies in Accounting Information Systems for Achieving Strategic Flexibility through Decision-Making Performance: An Exploratory Study Based on North American and South American," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 199-218, June.
    13. Elisabetta Raguseo & Claudio Vitari, 2017. "Investments in big data analytics and firm performance: an empirical investigation of direct and mediating effects," Grenoble Ecole de Management (Post-Print) halshs-01923259, HAL.
    14. Rajesh Chidananda Reddy & Biplab Bhattacharjee & Debasisha Mishra & Anandadeep Mandal, 2022. "A systematic literature review towards a conceptual framework for enablers and barriers of an enterprise data science strategy," Information Systems and e-Business Management, Springer, vol. 20(1), pages 223-255, March.
    15. Ghasemaghaei, Maryam & Calic, Goran, 2019. "Does big data enhance firm innovation competency? The mediating role of data-driven insights," Journal of Business Research, Elsevier, vol. 104(C), pages 69-84.
    16. Andrejić, Milan & Bojović, Nebojša & Kilibarda, Milorad, 2016. "A framework for measuring transport efficiency in distribution centers," Transport Policy, Elsevier, vol. 45(C), pages 99-106.
    17. Adler, Nicole & Yazhemsky, Ekaterina & Tarverdyan, Ruzanana, 2010. "A framework to measure the relative socio-economic performance of developing countries," Socio-Economic Planning Sciences, Elsevier, vol. 44(2), pages 73-88, June.
    18. Santos, Sérgio P. & Amado, Carla A.F., 2014. "On the need for reform of the Portuguese judicial system – Does Data Envelopment Analysis assessment support it?," Omega, Elsevier, vol. 47(C), pages 1-16.
    19. Adler, Nicole & Liebert, Vanessa & Yazhemsky, Ekaterina, 2013. "Benchmarking airports from a managerial perspective," Omega, Elsevier, vol. 41(2), pages 442-458.
    20. Botti, Laurent & Briec, Walter & Cliquet, Gérard, 2009. "Plural forms versus franchise and company-owned systems: A DEA approach of hotel chain performance," Omega, Elsevier, vol. 37(3), pages 566-578, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:26:y:2024:i:4:d:10.1007_s10796-023-10424-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.