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A causal analysis of the impact of information systems and supply chain management practices on operational performance: Evidence from manufacturing SMEs in Turkey

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  • Bayraktar, Erkan
  • Demirbag, Mehmet
  • Koh, S.C. Lenny
  • Tatoglu, Ekrem
  • Zaim, Halil

Abstract

This study has empirically tested a framework identifying the causal links among supply chain management (SCM) and information systems (IS) practices, SCM-IS related inhibiting factors and operational performance based on a sample of 203 manufacturing SMEs operating in the manufacture of fabricated metal products and general purpose machinery within the greater metropolitan area of Istanbul in Turkey. Moderating effect of SCM and IS related enabling factors on the above mentioned relationships is also investigated in this study. Tests of hypotheses indicate that both SCM and IS practices positively and significantly influence the operational performance of sample firms. The results of the structural model also indicate a strong support for negative relationships between SCM-IS related inhibitors and the implementation levels of both SCM and IS practices. Similarly, a strong support was found for the hypothesized negative relationship between SCM-IS inhibitors and operational performance of SMEs. Finally, we verified the moderating impact of SCM-IS enablers on the link between SCM practices and operational performance. A similar moderating impact was also found with regard to the relationship between IS practices and operational performance.

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  • Bayraktar, Erkan & Demirbag, Mehmet & Koh, S.C. Lenny & Tatoglu, Ekrem & Zaim, Halil, 2009. "A causal analysis of the impact of information systems and supply chain management practices on operational performance: Evidence from manufacturing SMEs in Turkey," International Journal of Production Economics, Elsevier, vol. 122(1), pages 133-149, November.
    • Handle: RePEc:eee:proeco:v:122:y:2009:i:1:p:133-149
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    8. Alma Sheko & Alma Braimllari (Spaho), 2018. "Information Technology Inhibitors and Information Quality in Supply Chain Management: A PLS-SEM Analysis," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 7, November.
    9. Sachin Modgil & Sanjay Sharma, 2017. "Information Systems, Supply Chain Management and Operational Performance: Tri-linkage—An Exploratory Study on Pharmaceutical Industry of India," Global Business Review, International Management Institute, vol. 18(3), pages 652-677, June.
    10. Mohammad Asif Salam & Murad Ali & Konan Anderson Seny Kan, 2017. "Analyzing Supply Chain Uncertainty to Deliver Sustainable Operational Performance: Symmetrical and Asymmetrical Modeling Approaches," Sustainability, MDPI, vol. 9(12), pages 1-17, November.
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    14. Becker, Jörg & Vilkov, Lev & Weiß, Burkhard & Winkelmann, Axel, 2010. "A model based approach for calculating the process driven business value of RFID investments," International Journal of Production Economics, Elsevier, vol. 127(2), pages 358-371, October.
    15. Lee, Voon-Hsien & Ooi, Keng-Boon & Chong, Alain Yee-Loong & Sohal, Amrik, 2018. "The effects of supply chain management on technological innovation: The mediating role of guanxi," International Journal of Production Economics, Elsevier, vol. 205(C), pages 15-29.
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    18. Azevedo, Susana G. & Carvalho, Helena & Cruz Machado, V., 2011. "The influence of green practices on supply chain performance: A case study approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 47(6), pages 850-871.
    19. Karim, Mohammed Shamsul & Nahar, Sharmin & Demirbag, Mehmet, 2022. "Resource-Based Perspective on ICT Use and Firm Performance: A Meta-analysis Investigating the Moderating Role of Cross-Country ICT Development Status," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    20. Diéssica Oliveira-Dias & José Moyano-Fuentes & Juan Manuel Maqueira-Marín, 2022. "Understanding the relationships between information technology and lean and agile supply chain strategies: a systematic literature review," Annals of Operations Research, Springer, vol. 312(2), pages 973-1005, May.
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    22. Morteza Ghobakhloo & Sai Hong Tang, 2015. "Information system success among manufacturing SMEs: case of developing countries," Information Technology for Development, Taylor & Francis Journals, vol. 21(4), pages 573-600, October.

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