IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v22y2020i6d10.1007_s10796-020-10057-w.html
   My bibliography  Save this article

Using Mobile Phone Data for Emergency Management: a Systematic Literature Review

Author

Listed:
  • Yanxin Wang

    (Xi’an Jiaotong University)

  • Jian Li

    (Xi’an Jiaotong University)

  • Xi Zhao

    (Xi’an Jiaotong University
    The Key Lab of the Ministry of Education for process control & Efficiency Engineering)

  • Gengzhong Feng

    (Xi’an Jiaotong University)

  • Xin (Robert) Luo

    (University of New Mexico)

Abstract

Emergency management (EM) has always been a concern of people from all walks of life due to the devastating impacts emergencies can have. The global outbreak of COVID-19 in 2020 has pushed EM to the top topic. As mobile phones have become ubiquitous, many scholars have shown interest in using mobile phone data for EM. This paper presents a systematic literature review about the use of mobile phone data for EM that includes 65 related articles written between 2014 and 2019 from six electronic databases. Five themes in using mobile phone data for EM emerged from the reviewed articles, and a systematic framework is proposed to illustrate the current state of the research. This paper also discusses EM under COVID-19 pandemic and five future implications of the proposed framework to guide future work.

Suggested Citation

  • Yanxin Wang & Jian Li & Xi Zhao & Gengzhong Feng & Xin (Robert) Luo, 2020. "Using Mobile Phone Data for Emergency Management: a Systematic Literature Review," Information Systems Frontiers, Springer, vol. 22(6), pages 1539-1559, December.
    • Handle: RePEc:spr:infosf:v:22:y:2020:i:6:d:10.1007_s10796-020-10057-w
    DOI: 10.1007/s10796-020-10057-w
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-020-10057-w
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-020-10057-w?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Nancy C. Roberts, 2011. "Tracking and disrupting dark networks: Challenges of data collection and analysis," Information Systems Frontiers, Springer, vol. 13(1), pages 5-19, March.
    2. Zhang, N. & Huang, H. & Su, Boni, 2016. "Comprehensive analysis of information dissemination in disasters," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 462(C), pages 846-857.
    3. Xinzhi Wang & Vijayan Sugumaran & Hui Zhang & Zheng Xu, 2018. "A Capability Assessment Model for Emergency Management Organizations," Information Systems Frontiers, Springer, vol. 20(4), pages 653-667, August.
    4. Julian Weidinger & Sebastian Schlauderer & Sven Overhage, 2018. "Is the Frontier Shifting into the Right Direction? A Qualitative Analysis of Acceptance Factors for Novel Firefighter Information Technologies," Information Systems Frontiers, Springer, vol. 20(4), pages 669-692, August.
    5. Marc Cheong & Vincent C. S. Lee, 2011. "A microblogging-based approach to terrorism informatics: Exploration and chronicling civilian sentiment and response to terrorism events via Twitter," Information Systems Frontiers, Springer, vol. 13(1), pages 45-59, March.
    6. Steenbruggen, John & Tranos, Emmanouil & Rietveld, Piet, 2016. "Traffic incidents in motorways: An empirical proposal for incident detection using data from mobile phone operators," Journal of Transport Geography, Elsevier, vol. 54(C), pages 81-90.
    7. Ayan Bandyopadhyay & Debasis Ganguly & Mandar Mitra & Sanjoy Kumar Saha & Gareth J.F. Jones, 2018. "An Embedding Based IR Model for Disaster Situations," Information Systems Frontiers, Springer, vol. 20(5), pages 925-932, October.
    8. Marta Poblet & Esteban García-Cuesta & Pompeu Casanovas, 2018. "Crowdsourcing roles, methods and tools for data-intensive disaster management," Information Systems Frontiers, Springer, vol. 20(6), pages 1363-1379, December.
    9. Amy Wesolowski & Elisabeth zu Erbach-Schoenberg & Andrew J. Tatem & Christopher Lourenço & Cecile Viboud & Vivek Charu & Nathan Eagle & Kenth Engø-Monsen & Taimur Qureshi & Caroline O. Buckee & C. J. , 2017. "Multinational patterns of seasonal asymmetry in human movement influence infectious disease dynamics," Nature Communications, Nature, vol. 8(1), pages 1-9, December.
    10. Jane Fedorowicz & Janis L. Gogan, 2010. "Reinvention of interorganizational systems: A case analysis of the diffusion of a bio-terror surveillance system," Information Systems Frontiers, Springer, vol. 12(1), pages 81-95, March.
    11. Saptarshi Ghosh & Kripabandhu Ghosh & Debasis Ganguly & Tanmoy Chakraborty & Gareth J. F. Jones & Marie-Francine Moens & Muhammad Imran, 2018. "Exploitation of Social Media for Emergency Relief and Preparedness: Recent Research and Trends," Information Systems Frontiers, Springer, vol. 20(5), pages 901-907, October.
    12. Onook Oh & Manish Agrawal & H. Raghav Rao, 2011. "Information control and terrorism: Tracking the Mumbai terrorist attack through twitter," Information Systems Frontiers, Springer, vol. 13(1), pages 33-43, March.
    13. Matthieu Lauras & Frédérick Benaben & Sébastien Truptil & Aurélie Charles, 2015. "Event-cloud platform to support decision-making in emergency management," Information Systems Frontiers, Springer, vol. 17(4), pages 857-869, August.
    14. Babak Abedin & Abdul Babar, 2018. "Institutional vs. Non-institutional use of Social Media during Emergency Response: A Case of Twitter in 2014 Australian Bush Fire," Information Systems Frontiers, Springer, vol. 20(4), pages 729-740, August.
    15. Minu Ipe & T. S. Raghu & Ajay Vinze, 2010. "Information intermediaries for emergency preparedness and response: A case study from public health," Information Systems Frontiers, Springer, vol. 12(1), pages 67-79, March.
    16. Ghassan Beydoun & Sergiu Dascalu & Dale Dominey-Howes & Andrew Sheehan, 2018. "Disaster Management and Information Systems: Insights to Emerging Challenges," Information Systems Frontiers, Springer, vol. 20(4), pages 649-652, August.
    17. Marta Poblet & Esteban García-Cuesta & Pompeu Casanovas, 0. "Crowdsourcing roles, methods and tools for data-intensive disaster management," Information Systems Frontiers, Springer, vol. 0, pages 1-17.
    18. Fang Liu & Dongming Xu, 2018. "Social Roles and Consequences in Using Social Media in Disasters: a Structurational Perspective," Information Systems Frontiers, Springer, vol. 20(4), pages 693-711, August.
    19. Girish Keshav Palshikar & Manoj Apte & Deepak Pandita, 2018. "Weakly Supervised and Online Learning of Word Models for Classification to Detect Disaster Reporting Tweets," Information Systems Frontiers, Springer, vol. 20(5), pages 949-959, October.
    20. Sheryl Prentice & Paul J. Taylor & Paul Rayson & Andrew Hoskins & Ben O’Loughlin, 2011. "Analyzing the semantic content and persuasive composition of extremist media: A case study of texts produced during the Gaza conflict," Information Systems Frontiers, Springer, vol. 13(1), pages 61-73, March.
    21. Marijn Janssen & JinKyu Lee & Nitesh Bharosa & Anthony Cresswell, 2010. "Advances in multi-agency disaster management: Key elements in disaster research," Information Systems Frontiers, Springer, vol. 12(1), pages 1-7, March.
    22. Edgar A. Maldonado & Carleen F. Maitland & Andrea H. Tapia, 2010. "Collaborative systems development in disaster relief: The impact of multi-level governance," Information Systems Frontiers, Springer, vol. 12(1), pages 9-27, March.
    23. Jayson S. Jia & Xin Lu & Yun Yuan & Ge Xu & Jianmin Jia & Nicholas A. Christakis, 2020. "Population flow drives spatio-temporal distribution of COVID-19 in China," Nature, Nature, vol. 582(7812), pages 389-394, June.
    24. David B. Skillicorn, 2011. "Computational approaches to suspicion in adversarial settings," Information Systems Frontiers, Springer, vol. 13(1), pages 21-31, March.
    25. Jialun Qin & Yilu Zhou & Hsinchun Chen, 2011. "A multi-region empirical study on the internet presence of global extremist organizations," Information Systems Frontiers, Springer, vol. 13(1), pages 75-88, March.
    26. Hsinchun Chen & Yilu Zhou & Edna F. Reid & Catherine A. Larson, 2011. "Introduction to special issue on terrorism informatics," Information Systems Frontiers, Springer, vol. 13(1), pages 1-3, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.
    2. Ghassan Beydoun & Sergiu Dascalu & Dale Dominey-Howes & Andrew Sheehan, 2018. "Disaster Management and Information Systems: Insights to Emerging Challenges," Information Systems Frontiers, Springer, vol. 20(4), pages 649-652, August.
    3. Hsinchun Chen & Yilu Zhou & Edna F. Reid & Catherine A. Larson, 2011. "Introduction to special issue on terrorism informatics," Information Systems Frontiers, Springer, vol. 13(1), pages 1-3, March.
    4. Barry A. Cumbie & Chetan S. Sankar, 2012. "Choice of governance mechanisms to promote information sharing via boundary objects in the disaster recovery process," Information Systems Frontiers, Springer, vol. 14(5), pages 1079-1094, December.
    5. Abhinav Kumar & Jyoti Prakash Singh & Nripendra P. Rana & Yogesh K. Dwivedi, 2023. "Multi-Channel Convolutional Neural Network for the Identification of Eyewitness Tweets of Disaster," Information Systems Frontiers, Springer, vol. 25(4), pages 1589-1604, August.
    6. Yuko Murayama & Hans Jochen Scholl & Dimiter Velev, 2021. "Information Technology in Disaster Risk Reduction," Information Systems Frontiers, Springer, vol. 23(5), pages 1077-1081, September.
    7. Jyoti Prakash Singh & Abhinav Kumar & Nripendra P. Rana & Yogesh K. Dwivedi, 2022. "Attention-Based LSTM Network for Rumor Veracity Estimation of Tweets," Information Systems Frontiers, Springer, vol. 24(2), pages 459-474, April.
    8. Qingqi Long & Ke Song, 2022. "Operational Performance Evaluation of E-government Microblogs Under Emergencies Based on a DEA Method," Information Systems Frontiers, Springer, vol. 24(5), pages 1-18, October.
    9. Shalak Mendon & Pankaj Dutta & Abhishek Behl & Stefan Lessmann, 2021. "A Hybrid Approach of Machine Learning and Lexicons to Sentiment Analysis: Enhanced Insights from Twitter Data of Natural Disasters," Information Systems Frontiers, Springer, vol. 23(5), pages 1145-1168, September.
    10. Ghassan Beydoun & Babak Abedin & José M. Merigó & Melanie Vera, 2019. "Twenty Years of Information Systems Frontiers," Information Systems Frontiers, Springer, vol. 21(2), pages 485-494, April.
    11. Jengchung Victor Chen & I-Han Lu & David C. Yen & Andree E. Widjaja, 2017. "Factors affecting the performance of internal control task team in high-tech firms," Information Systems Frontiers, Springer, vol. 19(4), pages 787-802, August.
    12. Tenanoia Simona & Tauisi Taupo & Pedro Antunes, 2023. "A Scoping Review on Agency Collaboration in Emergency Management Based on the 3C Model," Information Systems Frontiers, Springer, vol. 25(1), pages 291-302, February.
    13. Ahmed Aleroud & Aryya Gangopadhyay, 2018. "Multimode co-clustering for analyzing terrorist networks," Information Systems Frontiers, Springer, vol. 20(5), pages 1053-1074, October.
    14. Fatuma Namisango & Kyeong Kang & Ghassan Beydoun, 2022. "How the Structures Provided by Social Media Enable Collaborative Outcomes: A Study of Service Co-creation in Nonprofits," Information Systems Frontiers, Springer, vol. 24(2), pages 517-535, April.
    15. Deborah Bunker & Linda Levine & Carol Woody, 2015. "Repertoires of collaboration for common operating pictures of disasters and extreme events," Information Systems Frontiers, Springer, vol. 17(1), pages 51-65, February.
    16. Suparna Dhar & Indranil Bose, 2023. "Corporate Users’ Attachment to Social Networking Sites: Examining the Role of Social Capital and Perceived Benefits," Information Systems Frontiers, Springer, vol. 25(3), pages 1197-1217, June.
    17. Jengchung Victor Chen & I-Han Lu & David C. Yen & Andree E. Widjaja, 0. "Factors affecting the performance of internal control task team in high-tech firms," Information Systems Frontiers, Springer, vol. 0, pages 1-16.
    18. Fang Liu & Dongming Xu, 2018. "Social Roles and Consequences in Using Social Media in Disasters: a Structurational Perspective," Information Systems Frontiers, Springer, vol. 20(4), pages 693-711, August.
    19. Milad Mirbabaie & Deborah Bunker & Stefan Stieglitz & Annika Deubel, 0. "Who Sets the Tone? Determining the Impact of Convergence Behaviour Archetypes in Social Media Crisis Communication," Information Systems Frontiers, Springer, vol. 0, pages 1-13.
    20. Paras Bhatt & Naga Vemprala & Rohit Valecha & Govind Hariharan & H. Raghav Rao, 2023. "User Privacy, Surveillance and Public Health during COVID-19 – An Examination of Twitterverse," Information Systems Frontiers, Springer, vol. 25(5), pages 1667-1682, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:22:y:2020:i:6:d:10.1007_s10796-020-10057-w. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.