IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v13y2011i1d10.1007_s10796-010-9273-x.html
   My bibliography  Save this article

A microblogging-based approach to terrorism informatics: Exploration and chronicling civilian sentiment and response to terrorism events via Twitter

Author

Listed:
  • Marc Cheong

    (Monash University)

  • Vincent C. S. Lee

    (Monash University)

Abstract

The study of terrorism informatics utilizing the Twitter microblogging service has not been given apt attention in the past few years. Twitter has been identified as both a potential facilitator and also a powerful deterrent to terrorism. Based on observations of Twitter’s role in civilian response during the recent 2009 Jakarta and Mumbai terrorist attacks, we propose a structured framework to harvest civilian sentiment and response on Twitter during terrorism scenarios. Coupled with intelligent data mining, visualization, and filtering methods, this data can be collated into a knowledge base that would be of great utility to decision-makers and the authorities for rapid response and monitoring during such scenarios. Using synthetic experimental data, we demonstrated that the proposed framework has yielded meaningful graphical visualizations of information, to reveal potential response to terrorist threats. The novelty of this study is that microblogging has never been studied in the domain of terrorism informatics. This paper also contributes to the understanding of the capability of conjoint structured data and unstructured content mining in extracting deep knowledge from noisy twitter messages, through our proposed structured framework.

Suggested Citation

  • Marc Cheong & Vincent C. S. Lee, 2011. "A microblogging-based approach to terrorism informatics: Exploration and chronicling civilian sentiment and response to terrorism events via Twitter," Information Systems Frontiers, Springer, vol. 13(1), pages 45-59, March.
    • Handle: RePEc:spr:infosf:v:13:y:2011:i:1:d:10.1007_s10796-010-9273-x
    DOI: 10.1007/s10796-010-9273-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-010-9273-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-010-9273-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Helen Roberts & Bernd Resch & Jon Sadler & Lee Chapman & Andreas Petutschnig & Stefan Zimmer, 2018. "Investigating the Emotional Responses of Individuals to Urban Green Space Using Twitter Data: A Critical Comparison of Three Different Methods of Sentiment Analysis," Urban Planning, Cogitatio Press, vol. 3(1), pages 21-33.
    2. Irina Wedel & Michael Palk & Stefan Voß, 2022. "A Bilingual Comparison of Sentiment and Topics for a Product Event on Twitter," Information Systems Frontiers, Springer, vol. 24(5), pages 1635-1646, October.
    3. Youngseok Choi & Habin Lee, 2017. "Data properties and the performance of sentiment classification for electronic commerce applications," Information Systems Frontiers, Springer, vol. 19(5), pages 993-1012, October.
    4. Stefan Stieglitz & Christian Meske & Björn Ross & Milad Mirbabaie, 2020. "Going Back in Time to Predict the Future - The Complex Role of the Data Collection Period in Social Media Analytics," Information Systems Frontiers, Springer, vol. 22(2), pages 395-409, April.
    5. Jengchung Victor Chen & I-Han Lu & David C. Yen & Andree E. Widjaja, 2017. "Factors affecting the performance of internal control task team in high-tech firms," Information Systems Frontiers, Springer, vol. 19(4), pages 787-802, August.
    6. Ahmed Aleroud & Aryya Gangopadhyay, 2018. "Multimode co-clustering for analyzing terrorist networks," Information Systems Frontiers, Springer, vol. 20(5), pages 1053-1074, October.
    7. Fang Liu & Dongming Xu, 2018. "Social Roles and Consequences in Using Social Media in Disasters: a Structurational Perspective," Information Systems Frontiers, Springer, vol. 20(4), pages 693-711, August.
    8. Reimer, Thomas, 2023. "Environmental factors to maximize social media engagement: A comprehensive framework," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    9. Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.
    10. Hsinchun Chen & Yilu Zhou & Edna F. Reid & Catherine A. Larson, 2011. "Introduction to special issue on terrorism informatics," Information Systems Frontiers, Springer, vol. 13(1), pages 1-3, March.
    11. David Gunnarsson Lorentzen, 2014. "Webometrics benefitting from web mining? An investigation of methods and applications of two research fields," Scientometrics, Springer;Akadémiai Kiadó, vol. 99(2), pages 409-445, May.
    12. Avinash Samuel & Dilip Kumar Sharma, 2018. "A Novel Framework for Sentiment and Emoticon-Based Clustering and Indexing of Tweets," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(02), pages 1-18, June.
    13. Kawaljeet Kaur Kapoor & Kuttimani Tamilmani & Nripendra P. Rana & Pushp Patil & Yogesh K. Dwivedi & Sridhar Nerur, 2018. "Advances in Social Media Research: Past, Present and Future," Information Systems Frontiers, Springer, vol. 20(3), pages 531-558, June.
    14. Yanxin Wang & Jian Li & Xi Zhao & Gengzhong Feng & Xin (Robert) Luo, 2020. "Using Mobile Phone Data for Emergency Management: a Systematic Literature Review," Information Systems Frontiers, Springer, vol. 22(6), pages 1539-1559, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:13:y:2011:i:1:d:10.1007_s10796-010-9273-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.